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Added 6 days ago
Software Development Engineer, Region Flexibility Engineering
Amazon
Vancouver, BC
We are looking for a highly motivated engineer who understands service-oriented architecture, and will help us help the business innovate quickly at scale. You will be responsible for…
Added 6 days ago
GT
DevOps Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $80 to $90 CAD / hour
- Contract
This DevOps Engineer role sits within the Global Asset Management (GAM) line of business and is focused on MOP (Maintain Operations/Tech Debt) funded activity. The contractor will be…
Added 6 days ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
…autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us…
Added 6 days ago
ZS
Chatbot Developer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job TitleQuality Engineer (QE) / SDET – AI Chatbot ValidationKey Roles & Responsibilities• Validate chatbot responses for accuracy, relevance, completeness, and consistency.• Create and…
Added 6 days ago
S
Mechanical Design Engineer
SMARTFOX
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
Design for standards and codes such as CSA, ASME, ISO, and CRN registration where applicable, and support certification and audit documentation
Added 6 days ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Support CI/CD pipelines and application deployment processes.
Added 6 days ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Added 6 days ago
AI Engineer, Data, AI and Analytics
WestJet Group
Calgary, AB
…frameworks and the use of technologies to speed the development and support of a wide variety of systems and technology stacks. They are comfortable delivering solutions ranging from…
Added 6 days ago
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
…scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical…
Added 6 days ago
NS
Logic Design Engineer
NXP Semiconductors
Ottawa, ON · Kanata
- Full-time
…algorithms in hardware/silicon. It incorporates latest Ethernet technology such as IEEE Time Sensitive Networking (TSN) that extends Ethernet for safety-critical and real-time…
Added 6 days ago
TF
Field Service Engineer III (Analytical Instrumentation) Calgary Remote
Thermo Fisher Scientific
Calgary, AB
- Full-time
As an Engineer III, Field Service, you will deliver advanced technical service and support for Thermo Fisher Scientific's analytical instrumentation solutions, specializing in…
Added 6 days ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC
- $85 to $100 CAD / hour
- Contract
Central 1 is seeking a highly experienced Senior Data Engineer and Microsoft Fabric Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise-scale data…
Added 6 days ago
IG
Data Engineer
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
We are seeking a Data Engineer to support a large enterprise transformation focused on building data pipelines, integrating data, and migrating data workloads from on-premises environments…
Added 6 days ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Toronto, ON
- Contract
Central 1 is seeking a highly experienced Senior Data Engineer and Microsoft Fabric Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise-scale data…
Added 6 days ago
PI
Senior RF Engineer – Electromagnetic Design & Simulation
Photonic Inc.
Coquitlam, BC
- $117,000 to $161,000 CAD / year
- Full-time
We are looking for a Senior RF Engineer to join our hardware team and own the electromagnetic design, simulation, and validation of on-chip and chip-scale RF structures that deliver control…
Added 6 days ago
J(
EMS Engineer/Software Developer
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Full-time
Johnson Service Group (JSG) is currently looking for an EMS Engineer/Software Developer with experience in Energy Management Systems, software development, custom code management, system…
Added 6 days ago
GT
Program Manager
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE offers a workplace where you will have an opportunity to contribute to cutting-edge technology from concept to delivery. We design, engineer and manufacture state-of-the-art subsea…
Added 6 days ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE offers a workplace where you will have an opportunity to contribute to cutting-edge technology from concept to delivery. We design, engineer and manufacture state-of-the-art subsea…
Added 6 days ago
GT
Electrical Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Director of Advanced Development, the Electrical Engineer will play a key role in advancing new technologies and systems that support innovation and progress. This position…
Added 6 days ago
A
Senior SDET
Air-tek
Toronto, ON
- Full-time
…excellence, and continuous personal growth. We love what we do and support each other every step of the…
Added 6 days ago
LC
Engineer - Manufacturing (EIT)
Linamar Corporation
Winnipeg, MB
- Full-time
Support the manufacturing process in machine/fabrication, weld, assembly, or automation.
Added 6 days ago
LC
Engineer - Tool Design
Linamar Corporation
Winnipeg, MB
- Full-time
Tuition Reimbursement: Support for continuing education and professional certifications.
Added 6 days ago
M
Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are looking for a Business Systems Analyst who enjoys connecting business needs with technology solutions. You will work across product, engineering, architecture, quality engineering,…
Added 6 days ago
M
Associate Applied AI Engineer – GenAI Systems
Manulife
Toronto, ON
- Full-time
Create lightweight, high-quality design artifacts such as system context, runtime sequence, agent/tool maps, data lineage, and decision logs that support implementation and governance.
Added 6 days ago
A
Instrumentation & Monitoring Quality Assurance Lead
Arcadis
Vancouver, BC
- Full-time
…the monitoring subcontractor, Prime Contractor, TIC, Owner’s Engineer, Province Representative, and relevant design disciplines while safeguarding Arcadis’ independent I&M QA mandate. You…

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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