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Added 11 mins ago
BS
Senior Enterprise security Engineer
BULLTECH SOLUTIONS LTD
Toronto, ON
- Full-time
Enterprise Security Architecture: Define and maintain the enterprise cybersecurity architecture roadmap aligned with business and technology strategy. Develop security reference…
Added 27 mins ago
M
Software Engineer II
Microsoft
Vancouver, BC
- Full-time
The Microsoft 365 Intelligent Conversation and Communications Cloud (IC3) powers billions of real-time interactions across Copilot experiences, Microsoft Teams, Dynamics, and solutions…
Added 27 mins ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following…
Added 1 hour ago
W
Principal Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As a Principal Full Stack Software Engineer in Agent Factory, you’ll help build the user-facing and platform experiences that bring Workday’s AI agents to life. Working within a small,…
Added 1 hour ago
RI
AI Engineer
Remarcable, Inc.
Remote, Canada
- Full-time
- Remote
As our AI Engineer, you will turn the data flowing through Remarcable every day (purchase orders, quotes, invoices, inventory and supplier catalogs) into AI features that save contractors…
Added 2 hours ago
C
Solutions Designer, Splunk Montreal, Quebec, Canada
Cisco
Montreal, QC
- Full-time
Splunk is seeking a highly skilled and strategic Senior Solutions Engineer to join our Eastern Canada team. Splunk, a Cisco company, is building a safer and more resilient digital world…
Added 2 hours ago
D
Principal Software Engineer, Docker Hardened Images
Docker
Remote, Canada
- Full-time
- Remote
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated…
Added 3 hours ago
GI
Java Software Engineer
G-FORCE IT SERVICES INC
ON · Ontario, Canada
- Full-time
Optimize application performance, scalability, and security
Added 3 hours ago
SS
Integration Lead – API
Syncredible Solutions
Canada
- Contract
The role will collaborate closely with Enterprise Architecture, Cloud Engineering, Information Security, and application teams. The expected technology stack includes Azure API Management…
Added 3 hours ago
AI
Forward Deployed Engineer (Python/Pyspark Developer)
Apptoza Inc.
Toronto, ON
- Full-time
Knowledge of enterprise cloud services across compute, storage, integration, orchestration, networking, monitoring, security, and cost optimization.
Added 3 hours ago
W
AI Engineer, Data, AI and Analytics
WestJet
Calgary, AB
- Temporary
Develop practical, maintainable solutions that align with established architecture, security, and operational standards.
Added 4 hours ago
Forward Deployed AI Engineer Sr - Analytics
Dayforce
Canada
Engineer approved solutions for production reliability, scalability, security, observability, and supportability using enterprise standards.
Added 4 hours ago
TI
Software Engineer
Trimble Inc.
Kamloops, BC · Canada - Kamloops, BC
- Full-time
AI Software Engineer, Full Stack Engineer, Agentic Workflows, React, TypeScript, C# .NET, SQL Server, Generative AI, Cloud Architecture, Kamloops Tech Jobs
Added 4 hours ago
SP
Lead Solution Engineer, ECS, Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
…Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to Canadian and US State and Local customers. The Solution Engineer is responsible for presenting our…
Added 4 hours ago
SL
Student, Software Engineer - Security (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…reusable platforms and services that operate within our Enterprise Cloud, API and DevOps environments. In this role, you will contribute as a software engineer while helping embed security…
Added 4 hours ago
B
Automation Engineer
BMO
Toronto, ON · SCC
- Full-time
BMO's Infrastructure and Platform Automation team is seeking an Automation Engineer to play a key role in advancing automation, reliability, and operational excellence across the…
Added 4 hours ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
…infrastructure pipelines that provision, configure, and maintain CMHC’s cloud environments reporting to the platform engineering manager. Working with platform, security, and application…
Added 4 hours ago
Software Development Engineer, Region Flexibility Engineering
Amazon
Vancouver, BC
As a software development engineer on the Automated Augmentation team, you will design and build solutions to accelerate company-wide initiatives in the region expansion, observability,…
Added 4 hours ago
GT
DevOps Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $80 to $90 CAD / hour
- Contract
This DevOps Engineer role sits within the Global Asset Management (GAM) line of business and is focused on MOP (Maintain Operations/Tech Debt) funded activity. The contractor will be…
Added 4 hours ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
We are seeking an experienced Network Engineer to audit, assess, implement, and deliver end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will…
Added 4 hours ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Implement cloud security best practices, identity and access management (IAM), and access controls.
Added 4 hours ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the…
Added 5 hours ago
AI Engineer, Data, AI and Analytics
WestJet Group
Calgary, AB
Develop practical, maintainable solutions that align with established architecture, security, and operational standards.
Added 5 hours ago
M
Associate Applied AI Engineer – GenAI Systems
Manulife
Toronto, ON
- Full-time
Engineer features from structured and unstructured data and help ensure solutions remain robust as data evolves.
Added 5 hours ago
KG
PKI & Certificate Automation Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
We are seeking a highly skilled Senior PKI & Certificate Automation Engineer with strong expertise in Digital Certificate Lifecycle Management, PKI Infrastructure, TLS/mTLS Security,…

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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