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Added 31 mins ago
A
Ingénieur ou ingénieure en systèmes de contrôle
Alithya
Pickering, ON
- Full-time
As a control systems engineer, you’ll work as part of a technical project team on technically challenging and interesting projects, mostly within the nuclear industry, to deliver technical…
Added 31 mins ago
RL
Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
…reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with…
Added 31 mins ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
The Software Engineer II (Salesforce Loyalty Management Developer)
Added 1 hour ago
J
Senior FDIR-FSW Systems Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior FDIR-FSW Systems Engineer based in Canada.
Added 1 hour ago
J
Senior FDIR-FSW Systems Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior FDIR-FSW Systems Engineer based in Canada.
Added 2 hours ago
J
Telecommunications Payload System Engineer
Jobgether
Canada
- Full-time
…next-generation satellite solutions. You will collaborate with systems, hardware, software, and integration specialists to validate subsystem performance and ensure reliability throughout…
Added 3 hours ago
A
AI Architect, Manager
Avanade
Toronto, ON
- Full-time
Experience with AI (algorithms, AI-on-chip, AI hardware accelerators), Machine Learning (frameworks such as TensorFlow, CUDA, ONNX, Caffe, etc. preferred), Computer Vision and other Azure…
Added 4 hours ago
LI
Design Verification Engineer
LanceSoft, Inc.
Markham, ON
- Full-time
…infrastructure on currently active projects. Be familiar with hardware modeling and/or assertion-based verification methods.EXPERIENCE AND EDUCATION: Minimum 5 years of proven verification…
Added 4 hours ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 4 hours ago
AC
Product Development Engineer - Mechanical Design For Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
Position: Product Development Engineer - Mechanical Design for Liquid Cooling
Added 4 hours ago
A
Software Engineer - Intern
Altera
Toronto, ON
- Full-time
…silicon, IP, and boards, while leveraging strong knowledge of FPGA hardware, logic design, board design, semiconductor devices, and chip…
Added 5 hours ago
ST
Structures and Systems Installation Integrator
SEGULA Technologies
Montreal, QC
- Full-time
We are seeking an experienced Senior Lead Engineer – Integrated Structural & Systems Installation Design to lead complex, multi-zone aircraft design and physical integration activities. In…
Added 5 hours ago
GI
Algorithm Software Engineer
Garmin International, Inc.
Cochrane, AB
- Full-time
Research and develop new algorithms and methods to leverage next generation hardware.
Added 5 hours ago
A
Software Development Engineer In Test
Actalent
Ottawa, ON
- $45 to $65 CAD / hour
- Contract
Job Title: Software Development Engineer in Test (Python)
Added 5 hours ago
A
Microelectronics Packaging Design Engineer
Actalent
Ottawa, ON · Kanata, ON
- $110,000 to $160,000 CAD / year
- Full-time
Job Title: Microelectronics Packaging Design Engineer in Ottawa
Added 5 hours ago
EC
Senior Automation Professional
EnGlobe Corp.
Saskatoon, SK
- Full-time
Experience with a variety of automation software and hardware systems considered an asset, including:
Added 6 hours ago
HP
Senior Instrumentation & Controls Engineer
HOCS Projects
Calgary, AB
- Full-time
Lead/ Senior Instrumentation & Controls Engineer
Added 6 hours ago
SP
Lead Solution Engineer, ECS, Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
…to Canadian and US State and Local customers. The Solution Engineer is responsible for presenting our solutions based on the customer’s business and value drivers, seamlessly weaving…
Added 6 hours ago
IC
Compiler Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
The Compiler Engineering team in Data Center Group at Intel has an opportunity available for a Compiler Engineer.
Added 6 hours ago
IC
Senior Compiler Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
The Compiler Engineering team in Data Center Group at Intel has an opportunity available for a Senior Compiler Engineer.
Added 6 hours ago
M
Hardware, Calibration Engineer
Mecka
Richmond Hill, ON
- $160,000 to $200,000 CAD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 6 hours ago
RL
Sensor Engineer / Senior Sensor Engineer
RBR Ltd.
Ottawa, ON
- $75,000 to $115,000 CAD / year
- Full-time
As a Sensor Engineer at RBR, you will specify, develop, and bring to life the sensor technology that measures the ocean environment. Working hands-on alongside specialists in firmware,…
Added 6 hours ago
Q
Staff SoC Design Engineer
quadric
Remote, Canada
- Full-time
- Remote
Quadric is building a revolutionary new processor-based SoC architecture. As a Staff SoC Design Engineer, you will get in on the ground floor as a key member of our chip design team,…
Added 6 hours ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Added 7 hours ago
NS
Logic Design Engineer
NXP Semiconductors
Ottawa, ON · Kanata
- Full-time
…implementing very complicated and challenging algorithms in hardware/silicon. It incorporates latest Ethernet technology such as IEEE Time Sensitive Networking (TSN) that extends Ethernet…

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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