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Added 6 mins ago
D
Principal Software Engineer, Docker Hardened Images
Docker
Remote, Canada
- Full-time
- Remote
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated…
Added 21 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Markham, ON
- Full-time
Join our Buildings M&E team as a Senior Electrical Engineer and help shape electrical solutions for diverse projects across Canada. Based in Thornhill/Markham (GTA), you’ll bring…
Added 21 mins ago
MC
EMS Engineer
MatchBox Consulting Group
Calgary, AB
- Full-time
MatchBox Consulting Group is currently seeking an EMS Engineer for a permanent role with a client of ours located in Calgary.
Added 21 mins ago
Manager, Engineering and Design
Orano
Saskatoon, SK
Dare to Belong. Here, your contributions matter. Enjoy the security of a global leader with the supportive feel of a close-knit team.
Added 50 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Vaughan, ON
- Full-time
Join our Buildings M&E team as a Senior Electrical Engineer and help shape electrical solutions for diverse projects across Canada. Based in Thornhill/Markham (GTA), you’ll bring…
Added 50 mins ago
SS
Integration Lead – API
Syncredible Solutions
Canada
- Contract
The role will collaborate closely with Enterprise Architecture, Cloud Engineering, Information Security, and application teams. The expected technology stack includes Azure API Management…
Added 50 mins ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
Reporting to the Superintendent, Tailings (the Red Chris Responsible Tailings Facility Engineer, or RTFE), you will serve as Deputy RTFE and work closely with the RTFE, site teams, and…
Added 50 mins ago
C
Director Intermodal & Automotive Operations
CPKC
Pitt Meadows, BC
- Full-time
Oversee facility security, equipment regulatory compliance, and capital planning initiatives to support current and future operational growth
Added 50 mins ago
A
Senior Systems Engineer
Actalent
Ottawa, ON
- $120,000 to $140,000 CAD / year
- Full-time
We are seeking a highly skilled Senior Systems Engineer to join our team on a permanent, full-time basis. This role involves supporting the anticipated Land Vehicle Crew Training System…
Added 50 mins ago
A
Senior Systems Engineer
Actalent
Calgary, AB
- $120,000 to $140,000 CAD / year
- Full-time
We are seeking a highly skilled Senior Systems Engineer to join our team on a permanent, full-time basis. This role involves supporting the anticipated Land Vehicle Crew Training System…
Added 50 mins ago
W
AI Engineer, Data, AI and Analytics
WestJet
Calgary, AB
- Temporary
Develop practical, maintainable solutions that align with established architecture, security, and operational standards.
Added 1 hour ago
Forward Deployed AI Engineer Sr - Analytics
Dayforce
Canada
Engineer approved solutions for production reliability, scalability, security, observability, and supportability using enterprise standards.
Added 1 hour ago
TI
Software Engineer
Trimble Inc.
Kamloops, BC · Canada - Kamloops, BC
- Full-time
Accelerate the Future of AI-Driven Engineering as our next AI Agentic Software Engineer (P3)
Added 1 hour ago
JH
Fire Protection Engineer (P.Eng) (GHL Consultants, a part of J.S. Held)
J.S. Held LLC
Calgary, AB
- Full-time
We are seeking an experienced and motivated Professional Engineer (P.Eng.) to help grow our presence in Alberta. The successful candidate will play a key role in delivering building code…
Added 1 hour ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
…million diverse customers in communities across Canada. For more information, visit…
Added 2 hours ago
Maintenance Assistant
Public Service Delivery
Brandon, MB
Trade Designation (5th Class Power Engineer, partial or full trades certificate, BOMI Certificate). Equivalent combination of education and related experience may be considered
Added 2 hours ago
Maintenance Assistant
Public Service Delivery
Dauphin, MB
Trade Designation (5th Class Power Engineer, partial or full trades certificate, BOMI Certificate). Equivalent combination of education and related experience may be considered
Added 2 hours ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
…to the platform engineering manager. Working with platform, security, and application teams, you’ll build automation that allows environment provision, patching, data refreshes, compliance…
Added 2 hours ago
Q
Staff SoC Design Engineer
quadric
Remote, Canada
- Full-time
- Remote
Quadric is building a revolutionary new processor-based SoC architecture. As a Staff SoC Design Engineer, you will get in on the ground floor as a key member of our chip design team,…
Added 2 hours ago
A
Systems Integration Engineer
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
We are looking for a Systems Integration Engineer who is passionate about complex multidisciplinary rail projects, enjoying solving problems and finding solutions that meet the needs of…
Added 2 hours ago
Software Development Engineer, Region Flexibility Engineering
Amazon
Vancouver, BC
As a software development engineer on the Automated Augmentation team, you will design and build solutions to accelerate company-wide initiatives in the region expansion, observability,…
Added 2 hours ago
RU
Pump Fitter
Rubix UKII
Grimsby, ON
- Full-time
…expertise with a deep understanding of our customers' needs, we engineer solutions that make a real difference to our…
Added 2 hours ago
OC
Manager, Engineering and Projects
Orano Canada
Saskatoon, SK
- $162,000 to $190,650 CAD / year
- Full-time
Dare to Belong. Here, your contributions matter. Enjoy the security of a global leader with the supportive feel of a close-knit team.
Added 2 hours ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
We are seeking an experienced Network Engineer to audit, assess, implement, and deliver end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will…
Added 2 hours ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Implement cloud security best practices, identity and access management (IAM), and access controls.

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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