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Added 12 mins ago
KB
Appliances Sales Specialist
Kent Building Supplies
Charlottetown, PE
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 12 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 12 mins ago
R
Laboratory GxP Systems Specialist II
Replimune
Montreal, QC
- Full-time
The Laboratory GxP Systems Administrator is responsible for the administration, maintenance, compliance, and support of laboratory computerized systems used within a regulated GxP…
Added 12 mins ago
AC
Senior Technical Sourcing Specialist (Engineering Background)
Amphenol Communications Solutions
Markham, ON
- Full-time
…world's most advanced IT and Datacom platforms, helping power the technology behind leading Tier 1 OEMs. With global design, sales, and manufacturing teams, we are growing quickly and…
Added 12 mins ago
B
Staff Specialist, Regulatory Affairs (16 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Staff Specialist of Regulatory Affairs reports directly to the Senior Manager of Regulatory Affairs. This position is responsible for supporting MMS Dispensing products consisting of…
Added 43 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
We're looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 43 mins ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Toronto, ON
- Full-time
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize…
Added 43 mins ago
N(
Strategic Procurement Specialist
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT is seeking a Strategic Procurement Specialist to provide advanced procurement, commercial, and contracting expertise for complex and high-value initiatives across the institution.
Added 43 mins ago
MC
EMS Engineer
MatchBox Consulting Group
Calgary, AB
- Full-time
Ensure the operations and support teams have required information to support the system.
Added 58 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
NAIT is seeking a Strategic Procurement Specialist to provide advanced procurement, commercial, and contracting expertise for complex and high-value initiatives across the institution.
Added 1 hour ago
OT
Special Projects Coordinator - Limited Term
Ontario Tech University
Oshawa, ON
- Internship
Provides support to the Dean’s Office on special projects such as scholarship partnerships, Indigenous and Black Engineering and Technology PhD Project (IBET), International Atomic Energy…
Added 1 hour ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
…improve plant-critical manufacturing applications and Operational Technology (OT)-enabled information systems. This role is ideal for someone who can bridge operations and technology,…
Added 1 hour ago
G
Experimentation Consultant
GAIN
Vancouver, BC
- $82,000 to $90,000 CAD / year
- Full-time
Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers, we don't just embrace innovation - we engineer it;…
Added 1 hour ago
G
Web Developer
GAIN
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers, we don't just embrace innovation - we engineer it;…
Added 1 hour ago
YU
Gift Processing Specialist
York University
Toronto, ON
- Full-time
Advancement Services & Operations is the administrative and technology support unit for all Advancement activities
Added 1 hour ago
M
Associé(e) principal(e) en automatisation de l’intelligence artificielle/Sr. Associate AI Automation Specialist
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Associate AI Automation Specialist to build and support reliable automation for cloud-based data pipelines and platform workflows. You will use Python and SQL to…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 1 hour ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 1 hour ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 1 hour ago
TI
Experimentation Consultant
This is Gain Ltd
Remote, Canada
- $82,000 to $90,000 CAD / year
- Full-time
- Remote
Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers, we don’t just embrace innovation – we engineer it;…
Added 1 hour ago
TI
Web Developer
This is Gain Ltd
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers, we don’t just embrace innovation – we engineer it;…
Added 1 hour ago
HG
Physical Security Specialist
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Bachelor's degree in Engineering, Security Management, Construction Management, Information Technology, or a related field, or equivalent relevant experience.
Added 1 hour ago
U
Field Computer Support Specialist
U-Haul
Port Moody, BC
- Full-time
If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul’s newest Field Computer Specialist. In this role you will be…
Added 1 hour ago
CE
Program Development and Evaluation Specialist
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $38.05 to $45.58 CAD / hour
- Full-time
…lived-experience leadership, and continuous improvement in the support of meaningful and lasting community…
Added 1 hour ago
AD
Réception des échantillons (Saint-Hyacinthe, QC)
Antech Diagnostics
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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