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Added 14 mins ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
As Specialist, Tailings, you will combine field observations, technical analysis, and practical problem-solving to support the safe management of Red Chris Mine’s tailings and water storage…
Added 14 mins ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 14 mins ago
G
Web Developer
GAIN
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
…brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
Added 14 mins ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Conducts surveys to gather field data; prepares drawings, layouts, and other visual aids; prepares technical construction drawings. Reviews the development of designs for compliance with…
Added 14 mins ago
H
Technical Marketing Specialist
Hays
Toronto, ON
- $132,000 to $135,000 CAD / year
- Full-time
Our client is a leading organization in the mining and metals industry to recruit a Technical Marketing Specialist for their team in Toronto, Ontario.
Added 14 mins ago
M
Associé(e) principal(e) en automatisation de l’intelligence artificielle/Sr. Associate AI Automation Specialist
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Associate AI Automation Specialist to build and support reliable automation for cloud-based data pipelines and platform workflows. You will use Python and SQL to…
Added 14 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 14 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 29 mins ago
HG
Physical Security Specialist
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Hypertec is seeking a Physical Security Specialist – AI Data Centers to join our Construction Engineering team in Montreal. If you are motivated, collaborative, and aligned with our values,…
Added 59 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
…and shape the future of our communities. This is a Principal Data & Analytics Engineering position at Vice-President level, which is part of the job family responsible for providing…
Added 1 hour ago
Manufacturing Engineering
BWXT
Peterborough, ON
We are looking for a Manufacturing Engineering Specialist for our Peterborough, Ontario site. BWXT NEC's Fuel & Fuel Handling group is involved in the design, manufacture, development,…
Added 1 hour ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Platform Engineering team, in the Senior Specialist, Software Engineering & Environment Management position, where we’re modernizing how CMHC builds and operates software…
Added 1 hour ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Added 1 hour ago
GD
Senior Application Architect Manager
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
Provide Level 2 support for operational and technical issues, addressing urgent problems related to database performance, tablet management, and data integrations.
Added 2 hours ago
VC
Senior Insights Analyst (Player Analytics and Economy)
VGW Canada
Toronto, ON
- $125,000 to $138,500 CAD / year
Translate ambiguous business challenges into technical specifications and data requirements for Data and Product Engineering teams.
Added 2 hours ago
M
RQ11255 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Software Engineering (CASE) tools and data query tools to aid in the
Added 2 hours ago
OB
Demand Planner
Olli Brands Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…and Warehouse and Shipping. It is a peer to the Purchasing Specialist: the plan is this role’s, the purchase order is theirs. It suits someone who runs a cadence without being chased - who…
Added 2 hours ago
Manufacturing Applications Engineer
ArcelorMittal
Hamilton, ON
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 2 hours ago
RT
Machine Learning Specialist
Redlen Technologies Inc.
Victoria, BC
- $100,000 to $125,000 CAD / year
- Full-time
Design feature-engineering, model-selection, cross-validation, and evaluation strategies suitable for noisy, imbalanced, high-dimensional data.
Added 2 hours ago
H
Senior Geotechnical Engineer
Hays
ON · Ontario, Canada
- Full-time
…technical reviews, assess geotechnical and instrumentation data, oversee consultant work, support dam safety programs, and provide engineering guidance on rehabilitation and risk mitigation…
Added 2 hours ago
E
Application Monitoring Specialist
Experis
Mississauga, ON
- $55 to $65 CAD / hour
- Contract
Application Monitoring Specialist (Dynatrace Administrator)
Added 3 hours ago
CL
Scheduling and Supply Chain Specialist
Canarm Ltd.
Arthur, ON
- $60,000 to $75,000 CAD / year
- Full-time
The Scheduling and Supply Chain Specialist will support the efficient operation of our manufacturing facility. This role is responsible for coordinating production schedules, purchasing…
Added 3 hours ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 3 hours ago
TG
Procurement Specialist
Trillium Guideway Partners
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $125,000 CAD / year
- Full-time
The Procurement Specialist is responsible for providing support to the Procurement team for all phases of vendor recruitment for the Ontario Line Elevated Guideway and Stations project. You…
Added 3 hours ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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