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Added 26 mins ago
T
Senior Manager - Senior AI Architect
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
Design and lead secure, scalable AI-native architectures across cloud, hybrid and multi-platform environments
Added 27 mins ago
A
Member of Technical Staff – OS Kernel
Aptiv
Ottawa, ON
- Full-time
Participate in code reviews and contribute to software quality and engineering best practices.
Added 57 mins ago
T
Senior Solutions Engineer / Architect
Thri5
Toronto, ON
- $150,000 to $200,000 CAD / year
- Full-time
Lead technical discovery with retail executives and IT teams, and turn their operational problems into solution designs
Added 1 hour ago
D1
Senior Mechanical Project Manager
Division 15 Mechanical
Richmond, BC
- Full-time
…Mainland. Since 2004, we’ve built a reputation for quality, technical excellence and innovative…
Added 1 hour ago
UI
Architectural Technologist
Urbis Infill Homes
AB · Edmonton, AB
- Full-time
Working closely with our Design Lead, Katie Warwa, and with mentorship from experienced Architect Rick Arndt (retired, life member), this role offers the opportunity to contribute to the…
Added 1 hour ago
C
Solutions Designer, Splunk Montreal, Quebec, Canada
Cisco
Montreal, QC
- Full-time
Technical Partnership: Act as the primary technical lead during the sales cycle, conducting high-level discovery sessions to understand the unique cybersecurity and performance challenges.
Added 1 hour ago
TP
Technology Delivery Manager
Toronto Pearson International Airport
Toronto, ON
- Full-time
Lead the technical delivery of digital products across assigned portfolios and customer journeys.
Added 1 hour ago
SM
AI Solutions Developer
Sandbox Mutual Insurance
Saskatoon, SK
- Full-time
…artificial intelligence and intelligent automation. You'll lead the discovery, design, and implementation of AI-powered solutions that improve business processes, enhance customer…
Added 1 hour ago
WI
Senior Electrical Engineer
WSP in Canada
Markham, ON
- Full-time
Champion technical quality through internal QA/QC processes, design reviews, and, where appropriate, the review and sealing of engineering drawings and other materials prepared by peers.
Added 2 hours ago
WI
Senior Electrical Engineer
WSP in Canada
Vaughan, ON
- Full-time
Champion technical quality through internal QA/QC processes, design reviews, and, where appropriate, the review and sealing of engineering drawings and other materials prepared by peers.
Added 2 hours ago
A
Sr. Mechanical Designer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
This position operates in a hybrid work environment, blending remote and in-office work depending on project needs and the stage of the design process. In-office presence is expected when…
Added 2 hours ago
A
Senior Systems Engineer
Actalent
Ottawa, ON
- $120,000 to $140,000 CAD / year
- Full-time
Manage supplier engineering, technical compliance, risks, opportunities, and performance measures.
Added 2 hours ago
TG
Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
8+ years of experience in data, AI/ML, or software engineering, including 3+ years leading technical teams or managing managers.
Added 2 hours ago
A
Senior Systems Engineer
Actalent
Calgary, AB
- $120,000 to $140,000 CAD / year
- Full-time
Manage supplier engineering, technical compliance, risks, opportunities, and performance measures.
Added 2 hours ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
…solutions, including reviewing business requirements, writing technical specifications, and completing system…
Added 2 hours ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
…solutions, including reviewing business requirements, writing technical specifications, and completing system…
Added 2 hours ago
TR
Privacy Operations Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Assist in the technical implementation of data retention and deletion requirements across structured and unstructured data sources.
Added 2 hours ago
BC
QA Test Lead
BrainRidge Consulting
Moncton, NB
- Full-time
We are seeking a QA Test Lead with experience leading and managing a team of QA engineers in a fast-paced, Agile development environment. The Test Lead will be responsible for creating and…
Added 2 hours ago
OB
Marketing Technology Lead Developer
O2E Brands
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a strategic, growth-minded Marketing Technology Lead Developer to own the technical direction and governance of our public-facing digital properties and integrated marketing…
Added 2 hours ago
B
Technical Expert, Engineering - Vehicle Management / Core Avionics Architect , Defense R&T
Bombardier
Montreal, QC
- Full-time
When applicable, Bombardier promotes flexible and hybrid work policies.
Added 2 hours ago
B
Professional Senior, Engineering - Tactical Communications & Datalink Architect , Defense R&T
Bombardier
Dorval, QC
- Full-time
When applicable, Bombardier promotes flexible and hybrid work policies.
Added 3 hours ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as an AI Platform & Engineering Lead in IST Operational Management to handle divisional GenAI use cases, including business use case enablement,…
Added 3 hours ago
IS
UI/UX Director / Directeur·rice UI/UX
Ironbelly Studios
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
We’re looking for a highly experienced UI/UX Director to define and lead the player experience as the project moves toward Early Access, launch, and ongoing live operations.
Added 3 hours ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
Provide technical leadership and mentorship on Microsoft Fabric engineering, working closely with the Architecture team to ensure alignment with architectural standards and platform best…
Added 3 hours ago
S
Senior Software Engineer
Swoon
Toronto, ON
- Full-time
The successful candidate will lead efforts to modernize shared front-end frameworks, improve application maintainability, and create scalable solutions that can be leveraged across multiple…

SMARTFOX

Information Technology Support Engineer

ON, Canada
Ontario, Canada, Canada

$65,000 to $110,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Be the first point of contact for employees across the business, resolving hardware, software, access, and connectivity issues by phone, chat, email, and in person
Provision, configure, and support Windows, macOS, and mobile devices using Intune, Jamf, Autopilot, or similar tools
Manage user accounts, permissions, and onboarding and offboarding in Microsoft 365, Entra ID (Azure AD), Active Directory, Okta, or Google Workspace
Support collaboration and productivity tools such as Teams, Zoom, SharePoint, Outlook, and Slack, including meeting room and AV setups
Troubleshoot printers, VPNs, Wi-Fi, VoIP, and peripherals, and escalate carrier or vendor issues with clear evidence
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Patch, image, and maintain endpoints, and help enforce security controls such as MFA, disk encryption, EDR (CrowdStrike, Defender, SentinelOne), and phishing awareness
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Automate repetitive tasks with PowerShell, Bash, Python, or Power Automate, and use AI-assisted tools carefully to speed up troubleshooting and knowledge articles, with your own judgment on every fix
Write and maintain clear knowledge base articles, runbooks, and asset records
Support audits and compliance work (SOC 2, PCI-DSS, PIPEDA, and sector requirements) with accurate evidence
Lead rollouts, migrations, and refresh projects, and mentor teammates as you grow

Find your level :-

Level - Typical experience : What you’ll own
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your first certifications
IT Support Engineer - 2-5 years : Tier 2 troubleshooting, endpoint management, M365 and identity administration, small projects, and automation
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the IT roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our engineers have moved into systems administration, cloud engineering, cybersecurity, network engineering, and IT management.

What you bring

Must have :-

Solid grounding in Windows and/or macOS, basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN), and Microsoft 365 or Google Workspace
Hands-on experience from a job, co-op, internship, college program, or serious home setup
A patient, friendly approach and the ability to explain technical issues in plain language
A methodical way of troubleshooting and calm under pressure when users are blocked
Diploma or degree in IT, Computer Science, Network Administration, or a related field (including Canadian college programs), or equivalent experience. We care about what you can do
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, MS-900, AZ-900, ITIL Foundation, or Google IT Support (we’ll pay for them)
Experience with Intune, Jamf, Active Directory, Entra ID, or Okta
Scripting or automation skills (PowerShell, Bash, Python)
Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms
Experience with VoIP, AV systems, or hybrid and remote workforce support
Basic knowledge of cloud platforms (AWS, Azure) and cybersecurity fundamentals
A home lab or projects you can discuss
Industry background in [healthcare, banking, retail, education, utilities, telecom, manufacturing, public sector, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]
Valid driver’s licence for multi-site support [if applicable]

Apply About employer

More about this job

Responsibilities

Provide employee support across hardware, software, accounts, devices, connectivity, and collaboration tools, owning tickets through resolution and maintaining clear documentation. Manage endpoints and identity systems, support security and compliance work, automate routine tasks, and contribute to rollouts, migrations, and team mentoring according to experience level.

Requirements

Candidates need a solid foundation in Windows and/or macOS, basic networking, and Microsoft 365 or Google Workspace, along with hands-on IT experience and a patient, methodical approach to troubleshooting. A diploma or degree in IT or a related field, or equivalent experience, is required, as is legal authorization to work in Canada.

Skills

Windows And macOS Support
Basic Networking
Microsoft 365
Endpoint Management
Identity And Access Management
Troubleshooting
Ticket Management
PowerShell
Bash
Python
Security Controls
Technical Documentation
Cloud Services
Customer Support
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Windows
macOS
Microsoft 365
Google Workspace
Intune
Jamf
Autopilot
Entra ID
Active Directory
Okta
ServiceNow
Jira Service Management
Freshservice
Zendesk
PowerShell
Bash
Python
Power Automate
AWS
Azure
TCP/IP
DNS
DHCP
VPN
Wi-Fi
MFA
Disk Encryption
EDR
SOC 2
PCI-DSS

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