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Added 4 mins ago
GF
General Manager - her GoodLife Fitness Mississauga Erin Mills Town Centre - NEW CLUB
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- Full-time
Who is a General Manager - her GoodLife Fitness
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Manufacturing Quality Manager
SMARTFOX
Canada
- Full-time
Smartfox | Operations & Quality | [On-site / Hybrid, City, Province]
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SMARTFOX

Manufacturing Quality Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Quality Manager – Manufacturing

Smartfox | Operations & Quality | [On-site / Hybrid, City, Province]

Lead the Team That Makes Quality Our Competitive Edge

Customers remember products that never let them down. As Quality Manager at Smartfox, you’ll own our quality systems from the supplier’s dock to the customer’s door. You’ll lead a team, drive continuous improvement on the plant floor, and make sure every product we ship meets the standard we promise. Your decisions will protect our customers, our reputation, and our bottom line.

What You’ll Do

Lead: Manage and develop the quality team, setting clear goals and building a culture of accountability and pride in the work.
Control: Oversee incoming, in-process, and final inspection to catch defects early and keep products within specification.
Maintain: Own the quality management system (QMS) and keep us audit-ready for ISO 9001 and customer or regulatory requirements.
Solve: Lead root cause analysis and corrective and preventive actions (CAPA) using tools like 8D, 5 Why, and fishbone diagrams.
Improve: Drive Lean and Six Sigma initiatives that reduce scrap, rework, and cost while improving throughput.
Partner: Work with production, engineering, supply chain, and purchasing to build quality into every process from the start.
Manage suppliers: Qualify and audit suppliers, track performance, and resolve incoming material issues.
Measure: Track KPIs such as defect rates, first-pass yield, customer complaints, and cost of poor quality, and report results to leadership.
Support customers: Handle complaints, audits, and quality requirements with professionalism and speed.
Comply: Ensure products and processes meet applicable Canadian regulations and standards, including CSA requirements, and support cross-border (Canada/US) customer expectations.
Train: Build quality awareness across the plant through training, standard work, and clear documentation.

What You Bring

[6+] years of experience in quality assurance or quality control in a manufacturing environment, including [2+] years in a leadership role
Bachelor’s degree or college diploma in Engineering, Quality, Manufacturing, or a related field (or equivalent experience)
Strong knowledge of quality systems and standards such as ISO 9001 (IATF 16949, AS9100, or ISO 13485 depending on industry)
Hands-on experience with root cause analysis, CAPA, SPC, FMEA, and process control methods
Working knowledge of inspection and measurement tools, including GD&T and blueprint reading
Experience hosting customer and third-party audits
Proven ability to lead teams, influence peers, and communicate clearly with the shop floor and executives alike
Proficiency with Microsoft Office and QMS or ERP software
Clear communication in English (French is an asset)
Legal authorization to work in Canada

Bonus points: ASQ certifications (CQE, CMQ/OE, CQA), Six Sigma Green or Black Belt, Professional Engineer (P.Eng.) designation or progress toward it, experience in a regulated industry such as automotive, aerospace, or medical devices, familiarity with Lean manufacturing and APQP/PPAP, or bilingual English/French ability.

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More about this job

Responsibilities

Lead the quality team and oversee incoming, in-process, and final inspections while maintaining an audit-ready quality management system. Drive corrective actions and continuous improvement, manage supplier and customer quality matters, monitor quality KPIs, and ensure compliance with applicable Canadian and cross-border requirements.

Requirements

Requires at least 6 years of manufacturing quality experience, including at least 2 years in a leadership role, and a bachelor’s degree or college diploma in a related field or equivalent experience. Candidates should have knowledge of quality standards and hands-on experience with root cause analysis, CAPA, SPC, FMEA, process controls, audits, inspection tools, and team leadership.

Skills

Quality Management
Quality Assurance
Quality Control
Team Leadership
Quality Management Systems
ISO 9001
Root Cause Analysis
Corrective And Preventive Actions
Statistical Process Control
Failure Mode And Effects Analysis
Lean Manufacturing
Six Sigma
Supplier Audits
Customer Audits
GD&T
Blueprint Reading

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Control
Quality Management System
ISO 9001
IATF 16949
AS9100
ISO 13485
CSA Requirements
CAPA
8D
5 Why
Fishbone Diagrams
Statistical Process Control
FMEA
GD&T
Blueprint Reading
Lean Manufacturing
Six Sigma
APQP
PPAP
Supplier Qualification
Supplier Audits
Customer Audits
First-Pass Yield
Cost Of Poor Quality
QMS Software
ERP Software
Microsoft Office
ASQ Certifications
P.Eng.

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