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SMARTFOX

Microsoft 365 Administrator

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

What you’ll do :-

Administer Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, and Defender
Manage users, groups, licensing, and lifecycle (joiner, mover, leaver), automating repeatable work with PowerShell and Microsoft Graph
Configure and maintain identity and access: Conditional Access, MFA, SSPR, role-based access, privileged identity management, and hybrid identity with Entra Connect
Manage devices with Intune and Autopilot: enrolment, compliance policies, app deployment, and patching for Windows, macOS, iOS, and Android
Secure the tenant: Defender for Office 365, Defender for Endpoint, anti-phishing and anti-spam policy, secure score improvements, and baseline hardening
Configure Microsoft Purview: data loss prevention, sensitivity labels, retention, eDiscovery, and audit, in line with PIPEDA, provincial privacy laws, and Quebec’s Law 25
Support Canadian data residency requirements, including tenant and Multi-Geo configuration where applicable
Plan and run migrations: on-premises Exchange or file shares to Microsoft 365, tenant-to-tenant moves, and Teams and SharePoint restructuring
Lead governance for Teams and SharePoint: creation policies, lifecycle, naming, external sharing, and guest access
Plan and support Microsoft 365 Copilot adoption: readiness checks, data access hygiene, licensing, and user enablement
Monitor service health, message trace, and usage analytics, and troubleshoot incidents to root cause
Manage mail flow, SPF, DKIM, DMARC, and connectors
Support audits and compliance (SOC 2, ISO 27001, and sector requirements) with clear evidence
Write documentation, runbooks, and training so knowledge is shared
Partner with the security, network, and service desk teams on projects and escalations

Find your level :-

Level - Typical experience - What you’ll own
M365 Administrator I - 0-2 years : User and licence administration, Teams and mailbox tasks, basic Intune and Entra work, and documentation, learning with a dedicated mentor and a paid certification plan
M365 Administrator II - 2-5 years : Owning workloads such as Exchange, Intune, or identity, writing automation, leading projects and migrations, handling escalations, mentoring newer admins
Senior M365 Administrator - 5+ years : Architecting tenant design and governance, leading security and compliance configuration, running major migrations and Copilot rollouts, setting standards, mentoring across the team

Promotion criteria are written down at every level, with regular career conversations. Many of our admins have moved into cloud engineering, security engineering, solution architecture, and IT leadership.

What you bring

Must have :-

Working knowledge of Microsoft 365 administration, or strong lab, co-op, or help desk experience with Exchange Online, Teams, or Entra ID
Understanding of core concepts: identity, authentication, DNS, email flow, and basic networking
Comfort with PowerShell, or a strong willingness to learn it
A methodical troubleshooting approach and care when making changes in a live tenant
Clear communication with both technical teams and non-technical users
Diploma or degree in IT, Computer Science, or a related field (including Canadian college IT programs), or equivalent experience. We value hands-on skill over pedigree.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

Certifications: MS-102 (Microsoft 365 Administrator), SC-300, SC-400, MD-102, AZ-104, or SC-900 and MS-900 as starting points (we’ll pay for them)
Experience with Intune, Autopilot, and Conditional Access design
Experience with Purview, DLP, and compliance configuration
Scripting with PowerShell, Microsoft Graph, or Power Automate
Experience with tenant migrations (BitTitan, Quest, ShareGate, or native tools)
Familiarity with Defender, Sentinel, or other Microsoft security tooling
Knowledge of Canadian privacy law, data residency, and sector compliance
Industry background in [healthcare, education, banking, public sector, professional services, nonprofit, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]

Apply About employer

More about this job

Responsibilities

Administer and secure Microsoft 365 services, identity, devices, email, collaboration tools, and compliance configurations; automate routine work and troubleshoot incidents. Lead or support migrations, governance, Copilot adoption, audits, documentation, and cross-team projects according to experience level.

Requirements

Candidates need Microsoft 365 administration knowledge or relevant hands-on lab, co-op, or help desk experience, an understanding of identity, authentication, DNS, email flow, and basic networking, and comfort with PowerShell or willingness to learn. A diploma or degree in IT, Computer Science, or a related field, or equivalent experience, is required, along with Canadian work authorization and clear communication and troubleshooting skills.

Skills

Microsoft 365 Administration
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft Entra ID
Microsoft Intune
PowerShell
Microsoft Graph
Identity and Access Management
Conditional Access
Microsoft Purview
Data Loss Prevention
Microsoft Defender
Tenant Migrations
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft Entra ID
Microsoft Intune
Microsoft Defender
Microsoft Purview
PowerShell
Microsoft Graph
Autopilot
Conditional Access
Multi-Factor Authentication
Privileged Identity Management
Entra Connect
Data Loss Prevention
Sensitivity Labels
eDiscovery
Data Residency
PIPEDA
Quebec Law 25
SOC 2
ISO 27001
Tenant Migrations
Copilot
SPF
DKIM
DMARC
MS-102

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