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Added 13 hours ago
T
Human Resources Analyst
TEEMA
Toronto, ON · North York, ON
- Contract
…currently have an opportunity for a Human Resources Operations Analyst to join their team on a part time contract basis, based in the Toronto, ON area and supporting team members cross…
Added 14 hours ago
RB
IT Operations Analyst– HPE Non-Stop Operations
Royal Bank of Canada
Toronto, ON
- Full-time
…which provides the highest possible level of service to our business clients and service partners globally across the Royal Bank of Canada (RBC). We are continually strengthening our 24-7…
Added 17 hours ago
C
Business Systems Analyst (CRM / Data Integration & BI) – Toronto, ON
Cognizant
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Cognizant is seeking a Business Systems Analyst to bridge business stakeholders and engineering teams on CRM integration, data pipeline, and reporting initiatives. You will turn business…
Added 17 hours ago
AI
Enterprise Product Analyst
Apptoza Inc.
Calgary, AB
- Contract
Ability to act as a liaison between business, cybersecurity, operations, and technical teams.
Added 17 hours ago
S
System Analyst
SMARTFOX
Canada
- Full-time
Gather and translate business needs into functional and technical requirements, use cases, and system specifications
Added 18 hours ago
AS
Senior Business Systems Analyst, ServiceNow ITAM
Apex Systems
Toronto, ON
- $55 to $67 USD / hour
- Full-time
Apex Systems is hiring a Senior Business Systems Analyst with strong ServiceNow IT Asset Management (ITAM) experience to support a major financial services organization.
Added 18 hours ago
ST
Business Analyst
Soroc Technology
Calgary, AB
- Contract
We are seeking an experienced Business Analyst with strong business analysis, process improvement, and stakeholder management skills. The ideal candidate will work closely with business,…
Added 18 hours ago
R
IT Operations Analyst– HPE Non-Stop Operations
RBC
Toronto, ON
- Full-time
…which provides the highest possible level of service to our business clients and service partners globally across the Royal Bank of Canada (RBC). We are continually strengthening our 24-7…
Added 18 hours ago
Senior Technical Project Lead
Government of Alberta
AB
Leading the planning, execution, and delivery of complex IMT projects, ensuring alignment with business objectives, budgets, timelines, and government priorities.
Added 18 hours ago
Business System Analyst
Capgemini
Toronto, ON
Great experience as a Business Analyst with progressively increasing responsibilities in requirements management on large and complex projects.
Added 1 day ago
JG
Enterprise Product Analyst
J&M Group
Toronto, ON
- Full-time
We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and…
Added 1 day ago
MT
Support Analyst, ITSM
McCarthy Tétrault LLP
Vancouver, BC
- Full-time
McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec…
Added 1 day ago
AI
Business System Analyst - Cybesecurity
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Business Analyst – Cybersecurity, BRD/FRD Documentation & Process Improvement
Added 1 day ago
AI
Business Analyst
Apptoza Inc.
Toronto, ON
- Contract
We are seeking a skilled Business Analyst to gather, analyze, document, and validate business requirements. The ideal candidate will have experience preparing Business Requirement Documents…
Added 1 day ago
AI
Product Support Analyst - Enterprise Applications
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and…
Added 1 day ago
AI
Enterprise Applications Analyst
Apptoza Inc.
AB · Alberta, Canada
- Contract
We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and…
Added 1 day ago
ET
Business Analyst
Envision Technology Solutions
Calgary, AB
- Contract
Establish trusted relationships with business stakeholders.
Added 1 day ago
AI
Business Analyst
Apptoza Inc.
Calgary, AB
- Contract
Seeking an experienced Business Analyst with strong requirements gathering, process analysis, stakeholder management, and cybersecurity domain knowledge to support business initiatives and…
Added 1 day ago
LI
Business Analyst
LanceSoft, Inc.
Calgary, AB
- $50 to $55 CAD / hour
- Contract
Establish trusted relationships with business stakeholders.
Added 1 day ago
LI
Enterprise Product Analyst
LanceSoft, Inc.
Calgary, AB
- $50 to $55 CAD / hour
- Contract
Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.
Added 1 day ago
QT
Enterprise Product Analyst
Q1 Technologies, Inc.
Calgary, AB
- $47 to $51 CAD / hour
- Contract
We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and…
Added 1 day ago
QT
Business Analyst
Q1 Technologies, Inc.
Calgary, AB
- $47 to $51 CAD / hour
- Contract
We are seeking an experienced Business Analyst with strong business analysis, process improvement, and stakeholder management skills. The ideal candidate will work closely with business,…
Added 1 day ago
AI
Enterprise Product Analyst
Apptoza Inc.
Toronto, ON
- Contract
We are seeking a skilled Enterprise Product Analyst to support enterprise platforms and business applications such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics…
Added 1 day ago
PC
Analyst, Technology Governance (Data)
Payments Canada
ON · Ontario, Canada
- Full-time
Reporting to the Manager, Technology Governance, the Analyst will drive the operational execution, cross-functional coordination, and continuous monitoring of enterprise Data Governance,…
Added 1 day ago
HR
CBTCS Engineering Service Delivery Analyst(Fixed Term)
Hitachi Rail
Toronto, ON
- $69,128 to $103,692 CAD / year
- Full-time
The Service Delivery Analyst (SDA) for CBTCS E2 Services is responsible for ensuring reliable, efficient, and customer-focused delivery services that support engineering teams. The role…

SMARTFOX

System Analyst

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

What you’ll do

Analyze existing systems, workflows, and data flows to find gaps, inefficiencies, and risks
Gather and translate business needs into functional and technical requirements, use cases, and system specifications
Design solutions across applications, databases, and integrations, and evaluate options (configure, build, or buy) with clear tradeoffs
Model processes and systems with BPMN, UML, data flow diagrams, and entity-relationship diagrams
Define integration requirements and API contracts, and work with developers to test and validate them (REST, JSON, XML, middleware)
Write SQL queries to investigate data, validate migrations, and support reporting
Partner with developers, architects, QA, and DBAs through design, build, and release in Agile or hybrid delivery
Plan and run system testing and user acceptance testing, and make sure defects are traced to root causes
Support implementations, upgrades, data migrations, and cutovers of enterprise platforms (ERP, CRM, HR, finance, and custom applications)
Maintain system documentation, data dictionaries, and requirements traceability so knowledge doesn’t live in one head
Assess the impact of proposed changes on connected systems, security, and compliance
Use AI-assisted tools to speed up analysis, documentation, and test scenarios, while checking the output carefully
Train users and support go-live, and gather feedback for the next improvement
Manage backlogs in Jira, Azure DevOps, or similar tools, and communicate status and risks to stakeholders

Find your level

Level Typical experience What you’ll own
Systems Analyst I - 0-2 years : Requirements documentation, process and data flow mapping, testing support, SQL investigation, learning our systems with a dedicated mentor
Systems Analyst II - 2-5 years : Owning analysis and design for a system or project area, defining integrations, leading UAT, mentoring newer analysts
Senior Systems Analyst - 5+ years : Leading analysis on major initiatives, shaping system design and standards, advising on build-vs-buy decisions, mentoring across teams

Promotion criteria are written down at every level, with regular career conversations. Many of our analysts have moved into solution architecture, software engineering, product management, data engineering, and IT leadership.

What you bring

Must have

Solid understanding of the software development lifecycle and how business processes map to systems
Strong analytical and problem-solving skills, with the ability to break a messy problem into clear parts
Working knowledge of SQL and relational databases
Clear written and verbal communication, with both technical and non-technical audiences
Experience documenting requirements, process flows, or system designs
Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience. Bootcamp graduates, support professionals, and self-taught technologists are welcome. We hire for analytical ability, not pedigree.
Authorization to work in the Canada

Nice to have (not required)

Experience with an enterprise platform (SAP, Oracle, Salesforce, Workday, ServiceNow, Dynamics, NetSuite)
API and integration knowledge (REST, SOAP, JSON, Postman, MuleSoft, Boomi)
Process and system modeling (BPMN, UML, Visio, Lucidchart, Draw.io)
Certifications: CBAP, ECBA, PMI-PBA, CSPO, ITIL, Azure or AWS fundamentals
Basic scripting in Python or PowerShell, or familiarity with Power BI or Tableau
Familiarity with Agile, Scrum, or Kanban, and tools such as Jira and Confluence
Experience with data migration, ETL, or data quality work
Industry background in [financial services, healthcare, insurance, retail, manufacturing, government, logistics, etc.]
A documented project you can discuss, such as a process you mapped, a system you analyzed, or a migration you supported

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More about this job

Responsibilities

Analyze systems, workflows, and data flows; translate business needs into requirements and designs; and define integrations across applications and databases. Support development and releases through SQL investigation, testing, implementation, documentation, user training, and stakeholder communication.

Requirements

Candidates need knowledge of the software development lifecycle, business processes, SQL, and relational databases, along with analytical, communication, and requirements-documentation skills. A bachelor’s degree in a related field or equivalent experience is required, and authorization to work in Canada is specified.

Skills

Systems Analysis
Requirements Gathering
SQL
Relational Databases
Process Modeling
BPMN
UML
API Integration
System Design
Data Migration
System Testing
User Acceptance Testing
Agile Delivery
Stakeholder Communication
Jira
Data Flow Mapping

Visa sponsorship

Not detected in the job text

Keywords

Systems Analysis
Business Processes
Requirements Documentation
SQL
Relational Databases
BPMN
UML
Data Flow Diagrams
Entity-Relationship Diagrams
REST
SOAP
JSON
XML
Middleware
Jira
Azure DevOps
Agile
Scrum
Kanban
User Acceptance Testing
Data Migration
ETL
SAP
Salesforce
Workday
ServiceNow
Power BI
Python
CBAP

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