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Added 5 months ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
…trends/developments and develop ability in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution…
Added 3 months ago
CN
Infrastructure Analyst
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Are you looking for a role that will challenge you to support and advance critical technology infrastructure? Can you see yourself designing, maintaining, and optimizing enterprise server,…
Added 3 months ago
TA
Gen AI Engineer
Tiger Analytics
Canada
- Full-time
…are a Great Place to Work-Certified™ company, recognized by analyst firms such as Forrester, Gartner, HFS, Everest, ISG, and others.We are looking for a highly skilled AI Engineer with 7+…
Added 3 months ago
PC
Analyste du bottin de prix – Marchandisage de détail | Pricing Analyst – Retail Merchandising
Parkland Corporation
Calgary, AB
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…
Added 3 months ago
PC
Analyste du bottin de prix – Marchandisage de détail | Pricing Analyst – Retail Merchandising
Parkland Corporation
Montreal, QC
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…
Added 1 month ago
Analyst, Business
Aecon
Toronto, ON
Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects…
Added 1 month ago
Senior Project Controls Analyst - Infrastructure Projects
Kiewit
Toronto, ON
Added 2 months ago
OG
Technology Consulting Lead
Onni Group of Companies
Vancouver, BC
- Full-time
Design and implement the operating infrastructure for a consulting business, including scoped statements of work, project setup, time tracking, utilisation reporting, and billing
Added 3 months ago
B
Senior Analyst, Application Integration
Brookfield
Toronto, ON
- Full-time
Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups.
Added 2 months ago
OT
Investment Analyst, Natural Resources
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
As an Investment Analyst in the Natural Resources (“NR”) team within the Infrastructure and Natural Resources (“INR”) group, you will have a key role in analyzing potential private…
Added 2 months ago
RG
Treasury Analyst
Rohit Group
Edmonton, AB
- Full-time
Reporting into Corporate Treasury, the Analyst supports the group's capital structure, project and portfolio financing, and lender analysis across Rohit's homebuilding, land development,…
Added 2 months ago
H
Logistics Analyst
HP
Mississauga, ON
- $51,600 to $74,850 CAD / year
- Full-time
The Logistics Analyst is the on-site expert who orchestrates all shipping activities- picking, packing, staging, loading, and system transactions within HP’s distribution operations.…
Added 2 months ago
H
Logistics Analyst
HP
Mississauga, ON
- $51,600 to $74,850 CAD / year
- Full-time
The Logistics Analyst – Inbound Operations is the on-site expert responsible for coordinating all inbound logistics activities, including receiving, unloading, inspection, system…
Added 2 months ago
M
Intermediate Cost and Schedule Controller
MDA
Brampton, ON
- Full-time
…satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than 4,000 space experts in Canada, the US and the UK has the knowledge and…
Added 3 months ago
S
Support Analyst
SmartTrade
Toronto, ON
- Full-time
We are looking for a Support Analyst to join its highly skilled team located at 121 Richmond Street West, Toronto M5H 2K1, ON.
Added 2 months ago
A
Network Analyst
Arcadis
Toronto, ON
- Full-time
As part of our IMS Team, the Network Analyst will be responsible for providing network support and administration to multiple client projects within our Intelligence division on an…
Added 1 month ago
Analyst, Investments (Bilingual)
Canada Infrastructure Bank
Montreal, QC
Headquartered in Toronto, the Canada Infrastructure Bank (CIB) is responsible for investing in new infrastructure projects. The CIB’s mission is to work with provincial, territorial,…
Added 2 months ago
GI
ERP Business Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
As the ERP Business Analyst, you will support our JDE business analysis function within the technology team, reporting to the Senior Director of Enterprise Applications. In this role,…
Added 1 month ago
SAP PMO Analyst / Coordinator
NTT DATA Services
Toronto, ON
We are currently seeking a SAP PMO Analyst / Coordinator to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 2 months ago
A
CCaaS Tech Consultant
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
UG
Director, Finance (Permanent, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
Financial System, Data Infrastructure, Planning & Forecasting:
Added 2 months ago
Project Analyst
Government of Alberta
Edmonton, AB
Alberta Infrastructure is responsible for delivering about one quarter of the Alberta government’s Capital Plan, which addresses the provincial infrastructure needs of Alberta’s population…
Added 1 month ago
MG
Data Governance Analyst
Matrix Global
Toronto, ON
- Full-time
Matrix Global Services is seeking a Data Governance Analyst to support data governance initiatives for capital markets clients. This role is responsible for advancing core data management…
Added 2 months ago
A
Business Analyst, Mobile App (Temporary – 12 Months)
ARC'TERYX
North Vancouver, BC
- Full-time
- Temporary
As the Business Analyst, Mobile App, you will act as the conduit between Technology and multiple business teams. You assist with our configuration and integration projects by eliciting and…
Added 2 months ago
Finance and Program Analyst
Government of Alberta
Edmonton, AB
…sustainable provincial transportation system and water management infrastructure. With Alberta Transportation and Economic Corridors, you can engage in a fulfilling career with diverse room…

SmartTrade

Support Analyst

121 Richmond St W, Toronto, ON, M5H 2K1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jul 3, 2026

Original job description

smartTrade Technologies is a software publisher specializing in the trading and finance sector. Its clients primarily include investment banks, stock exchanges, brokers, and pension funds. smartTrade enables real-time computerized management of financial flows among these different stakeholders.

Joining smartTrade means becoming a part of an innovative and international company with offices in Aix-en-Provence, London, Geneva, New York, Toronto, and Tokyo.

Skill development and career progression are top priorities at smartTrade, offering employees numerous opportunities for learning, advancement, and mobility. Sports and their values of teamwork, performance, and dynamism are integral to the company's culture.

Additionally, smartTrade is highly committed to continuously supporting various charitable and environmental initiatives.

We are looking for a Support Analyst to join its highly skilled team located at 121 Richmond Street West, Toronto M5H 2K1, ON.

Position Summary:

Banks are increasingly relying on smartTrade to help them solve their biggest challenges and increase loyalty, retention, acquisition, and revenue. As a Support Analyst, your main responsibility will be to provide technical oversight and help smartTrade internal teams, customers and partners be successful with TTS - Interbank Forex Platform. You will solve complex technical challenges such as diagnosing multiple data systems via multiple protocols, identifying and recommending solutions that can provide real-time decisions for many customers, and helping connect customers to all the products in the smartTrade. Your knowledge of databases, programming languages, and web technologies will enable you to provide a level of architectural oversight and technical solutions to achieve customer success. You will be the expert of our software and delivering standard methodologies to other internal groups at smartTrade.

Responsibilities include:

Assist clients in identifying issues with underlying our Forex Application
Investigate and manage trading problems
Monitoring the systems.
Thinking on your feet to address issues ranging from missing trades to exchange connectivity problems to system outages.
Proactively preventing future problems by coming up with both tactical and strategic solutions.
Assist with identification of software bugs and work with internal teams to resolve the issues
Perform regression testing of the full range of products and features on our platform
Resolve technical problems or business workflow issues during initial client communication

Benefits :

Language : English
Permanent position
Flexible working options and a hybrid office culture (3 days/week required), fostering a modern and adaptable work environment.
76 800 CAD base salary + bonus plan.
Robust employer-matched pension scheme to support your long-term financial security
Comprehensive health insurance (medical, dental, vision) to ensure your well-being
Generous holiday allowance plus local bank holidays, promoting work-life balanced
Dedicated learning budget and structured development path designed to support your continuous professional growth and career progression.
Join a dynamic, collaborative, and internationally minded team that values innovation and mutual support.

Position Requirements:

Completion of a college program or diploma
Minimum 2-3 years technology or in a vendor company for banks.
Able to understand and work with SQL,Unix Shell / Bash Scripting
Independent, proactive and able to work with minimal supervision.
Experience with the FIX protocol and/or knowledge of the Java language (including Spring and Hibernate frameworks) is a plus.
Experience in electronic trading related projects is welcomed.
Experience with Monitoring Tools such as Zabbix /Grafana /Graylog
Knowledge with Network Infrastructure
Ability to learn quickly
Self-starter with strong work ethics, attention to detail, and superior problem-solving skills
Communication skills and a positive mind in order to efficiently communicate with clients.
Can effectively handle multiple projects in a fast-paced, changing environment.
Team player with ability to work with local and remote teams in different time zones
Strong verbal and written communication skills in English at a professional working level proficiency
Ability to communicate technical/product information to a non-technical audience
Good understanding of fundamental IT concepts: Java, TCP/IP, Linux/Unix,
Self-motivated with a proactive work ethic and consistently high output

Apply About employer

More about this job

Responsibilities

The Support Analyst provides technical oversight and support for the Interbank Forex Platform, diagnosing complex data systems and connectivity issues. They are responsible for investigating trading problems, identifying software bugs, and collaborating with internal teams to ensure successful client outcomes.

Requirements

Candidates must have a college diploma and 2-3 years of experience in a technology or banking vendor environment. Proficiency in SQL, Unix/Linux, and strong communication skills are required, with experience in electronic trading and Java frameworks considered an asset.

Skills

SQL
Unix Shell
Bash Scripting
FIX protocol
Java
Spring
Hibernate
Zabbix
Grafana
Graylog
Network Infrastructure
TCP/IP
Linux
Unix
Electronic trading
Problem-solving

Benefits

Pension scheme
Health insurance
Medical insurance
Dental insurance
Vision insurance
Holiday allowance
Learning budget

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Forex Application
Trading
Finance
SQL
Unix
Bash
FIX protocol
Java
Spring
Hibernate
Zabbix
Grafana
Graylog
Network Infrastructure
TCP/IP
Linux
Electronic trading
Software bugs
Regression testing
Interbank Forex Platform
Data systems
Technical oversight
Banking
Financial flows

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