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Added 11 hours ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 1 day ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 3 days ago
Senior Security Operations Specialist
CDW
Mississauga, ON
Full-time
The Sr. Specialist – Managed Security Services continues second-level technical client support provided by the Analyst and Sr. Analysts. The Sr. Specialist has proven process experience in…
Added 10 days ago
Analyst, Product Information Management - Co-op Student
Loblaw Companies Limited
Toronto, ON
Full-time
We are looking for an Analyst, Product Information Management – Co-op Student to join our PC Express Digital Merchandising Team, which is responsible for the online store experience.…
Added 3 days ago
Sr. BI and Insight Analyst
Canadian Tire Corporation
Toronto, ON
Full-time
As a Senior Analyst, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with business…
Added 2 days ago
Sr Analyst
CDW
Mississauga, ON
Full-time
The Senior Analyst provides second-level technical client support such as: cyber security analysis of detected anomalies; deep analysis of the operating system; dealing with system crashes…
Added 2 days ago
Senior Security Operations Specialist
CDW
Mississauga, ON
Full-time
The Sr. Specialist – Managed Security Services continues second-level technical client support provided by the Analyst and Sr. Analysts. The Sr. Specialist has proven process experience in…
Added 3 days ago
Analyst, Planning
Village Farms International
Delta, BC · Huntingdon, QC · Montreal, QC
$70,000 to $80,000 CAD / year
Full-time
As a Planning Analyst, you’ll play a key role in developing and optimizing production schedules to ensure efficient manufacturing, balanced capacity, and consistent product availability…
Added 4 days ago
Mergers & Acquisitions Senior Analyst
CORA Group
Toronto, ON · Canada - Toronto - Ontario
Full-time
…Food Service, Construction, Wine/Retail, Moving & Storage, Loyalty, Legal, and Long-Term Care Pharmacy industries. Adding to its 1000 employees, CORA is continuously expanding through…
Added 4 days ago
Mergers & Acquisitions Senior Analyst
Jonas Software
Toronto, ON · Canada - Toronto - Ontario
Full-time
…Food Service, Construction, Wine/Retail, Moving & Storage, Loyalty, Legal, and Long-Term Care Pharmacy industries. Adding to its 1000 employees, CORA is continuously expanding through…
Added 5 days ago
Analyst, Performance Analytics
Canadian Tire Corporation
Oakville, ON
Full-time
As an Analyst, Customer Insights & Analytics, you’ll transform data into actionable insights that shape customer strategy and drive business growth. You’ll work on high-impact projects,…
Added 6 days ago
Sr Analyst, Base Mgmt
Rogers Communications
Toronto, ON
Analyze customer, product, and revenue performance to identify growth opportunities within the existing subscriber base.
Added 6 days ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 13 days ago
Senior Data Analyst I, Product
Mistplay
Montreal, QC
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 13 days ago
Analyst, Product Information Management - Co-op Student
Loblaw Digital
Toronto, ON
Full-time
We are looking for an Analyst, Product Information Management – Co-op Student to join our PC Express Digital Merchandising Team, which is responsible for the online store experience.…
Added 16 days ago
Sr. Manager, Digital Growth Marketing
Fairstone Bank
Toronto, ON
Full-time
The position blends analytical performance marketing with organic search and content optimization to turn our digital touchpoints into high-volume customer acquisition loops. The Senior…
Added 13 days ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON · Montreal, QC
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 17 days ago
Sr. Manager, Digital Growth Marketing
Fairstone Bank
Toronto, ON
Full-time
The position blends analytical performance marketing with organic search and content optimization to turn our digital touchpoints into high-volume customer acquisition loops. The Senior…
Added 1 month ago
Manager, Operations, Burger King, Canada
Burger King
Toronto, ON
Full-time
Job Summary: Restaurant Brands International is seeking a data-driven and detailed-oriented Manager, Operations to join our Burger King Canada Team based in Toronto, ON. This role is…
Added 28 days ago
Sr. Business Systems Analyst, PC Optimum
Loblaw Companies Limited
Toronto, ON
Full-time
Are you ready to lead and make a meaningful impact? In this role as the PC Optimum Sr. Business Systems Analyst, you will play a pivotal role in transforming complex ideas into seamless…
Added 1 month ago
Test Enablement Analyst
TransUnion
Burlington, ON
Full-time
Facilitate testing support to our customers procuring a new TransUnion solution or product, and setting appropriate expectations via telephone, written correspondence and face-to-face…
Added 1 month ago
Conseiller(ère) en analyse d’affaires Retail
CGI
Montreal, QC
Full-time
As part of strengthening our team and expanding our Retail practice, we are seeking a Retail Business Analyst Consultant to contribute to a variety of client engagements in the Montréal…
Added 2 months ago
Support Analyst
SmartTrade
Toronto, ON
Full-time
Banks are increasingly relying on smartTrade to help them solve their biggest challenges and increase loyalty, retention, acquisition, and revenue. As a Support Analyst, your main…
Added 1 month ago
Test Enablement Analyst
TransUnion
Burlington, ON
Full-time
Facilitate testing support to our customers procuring a new TransUnion solution or product, and setting appropriate expectations via telephone, written correspondence and face-to-face…
Added 1 month ago
Assistant Category Manager, Seasonal Plants
Sheridan Nurseries
ON · Head Office, ON
Supports the Category Manager to develop the merchandise strategy, including product selection and key item sourcing and development across all Green Goods categories as required.

SmartTrade

Support Analyst

121 Richmond St W, Toronto, ON, M5H 2K1, Canada

Job type: Full-time
Posting language: English
Posted: Jul 3, 2026

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Original job description

smartTrade Technologies is a software publisher specializing in the trading and finance sector. Its clients primarily include investment banks, stock exchanges, brokers, and pension funds. smartTrade enables real-time computerized management of financial flows among these different stakeholders.

Joining smartTrade means becoming a part of an innovative and international company with offices in Aix-en-Provence, London, Geneva, New York, Toronto, and Tokyo.

Skill development and career progression are top priorities at smartTrade, offering employees numerous opportunities for learning, advancement, and mobility. Sports and their values of teamwork, performance, and dynamism are integral to the company's culture.

Additionally, smartTrade is highly committed to continuously supporting various charitable and environmental initiatives.

We are looking for a Support Analyst to join its highly skilled team located at 121 Richmond Street West, Toronto M5H 2K1, ON.

Position Summary:

Banks are increasingly relying on smartTrade to help them solve their biggest challenges and increase loyalty, retention, acquisition, and revenue. As a Support Analyst, your main responsibility will be to provide technical oversight and help smartTrade internal teams, customers and partners be successful with TTS - Interbank Forex Platform. You will solve complex technical challenges such as diagnosing multiple data systems via multiple protocols, identifying and recommending solutions that can provide real-time decisions for many customers, and helping connect customers to all the products in the smartTrade. Your knowledge of databases, programming languages, and web technologies will enable you to provide a level of architectural oversight and technical solutions to achieve customer success. You will be the expert of our software and delivering standard methodologies to other internal groups at smartTrade.

Responsibilities include:

Assist clients in identifying issues with underlying our Forex Application
Investigate and manage trading problems
Monitoring the systems.
Thinking on your feet to address issues ranging from missing trades to exchange connectivity problems to system outages.
Proactively preventing future problems by coming up with both tactical and strategic solutions.
Assist with identification of software bugs and work with internal teams to resolve the issues
Perform regression testing of the full range of products and features on our platform
Resolve technical problems or business workflow issues during initial client communication

Benefits :

Language : English
Permanent position
Flexible working options and a hybrid office culture (3 days/week required), fostering a modern and adaptable work environment.
76 800 CAD base salary + bonus plan.
Robust employer-matched pension scheme to support your long-term financial security
Comprehensive health insurance (medical, dental, vision) to ensure your well-being
Generous holiday allowance plus local bank holidays, promoting work-life balanced
Dedicated learning budget and structured development path designed to support your continuous professional growth and career progression.
Join a dynamic, collaborative, and internationally minded team that values innovation and mutual support.

Position Requirements:

Completion of a college program or diploma
Minimum 2-3 years technology or in a vendor company for banks.
Able to understand and work with SQL,Unix Shell / Bash Scripting
Independent, proactive and able to work with minimal supervision.
Experience with the FIX protocol and/or knowledge of the Java language (including Spring and Hibernate frameworks) is a plus.
Experience in electronic trading related projects is welcomed.
Experience with Monitoring Tools such as Zabbix /Grafana /Graylog
Knowledge with Network Infrastructure
Ability to learn quickly
Self-starter with strong work ethics, attention to detail, and superior problem-solving skills
Communication skills and a positive mind in order to efficiently communicate with clients.
Can effectively handle multiple projects in a fast-paced, changing environment.
Team player with ability to work with local and remote teams in different time zones
Strong verbal and written communication skills in English at a professional working level proficiency
Ability to communicate technical/product information to a non-technical audience
Good understanding of fundamental IT concepts: Java, TCP/IP, Linux/Unix,
Self-motivated with a proactive work ethic and consistently high output

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More about this job

Responsibilities

The Support Analyst provides technical oversight and support for the Interbank Forex Platform, diagnosing complex data systems and connectivity issues. They are responsible for investigating trading problems, identifying software bugs, and collaborating with internal teams to ensure successful client outcomes.

Requirements

Candidates must have a college diploma and 2-3 years of experience in a technology or banking vendor environment. Proficiency in SQL, Unix/Linux, and strong communication skills are required, with experience in electronic trading and Java frameworks considered an asset.

Skills

SQL
Unix Shell
Bash Scripting
FIX protocol
Java
Spring
Hibernate
Zabbix
Grafana
Graylog
Network Infrastructure
TCP/IP
Linux
Unix
Electronic trading
Problem-solving

Benefits

Pension scheme
Health insurance
Medical insurance
Dental insurance
Vision insurance
Holiday allowance
Learning budget

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Forex Application
Trading
Finance
SQL
Unix
Bash
FIX protocol
Java
Spring
Hibernate
Zabbix
Grafana
Graylog
Network Infrastructure
TCP/IP
Linux
Electronic trading
Software bugs
Regression testing
Interbank Forex Platform
Data systems
Technical oversight
Banking
Financial flows

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