Field Sales Representative

Vancouver, BC, V5L 2S7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of outside sales experience
Posting language: English
Posted: Oct 22, 2026

Original job description

Field Sales Representative | Shanto Dental Ceramics

About the Role

We're looking for an experienced, field-based sales representative to grow and manage our dental lab client accounts. This person will be the face of the company to our clinics. Bringing in new accounts, maintaining and strengthening existing relationships, and flagging issues before they become problems. This is not an entry-level sales role: we need someone who already knows how to sell, negotiate, and build relationships without leaning on discounting.

What’s Expected

Prospect and bring in new dental accounts
Proactively surface account issues, risks, or concerns to the lab management team
Know our products and case workflows well enough to speak credibly with doctors and their teams
Own and hit sales growth and retention targets
Identify and pursue new business opportunities, including underserved offices and referral opportunities
Represent company values and culture in every client interaction
Bring an outside perspective, challenge existing assumptions and processes, and apply best practices learned from other sales environments

What We're Looking For

Required

5+ years of outside sales experience
Proven track record selling in a non-discount driven environment (premium/value-based selling, not price-led)
Strong communication, negotiation, and relationship building skills
Self-starter (proactive)
Comfortable working independently in the field

Preferred (not required)

Dental industry knowledge or experience selling into dental/medical offices
Experience selling in a lab, manufacturing, or B2B service environment

Who Will Succeed in This Role

A true “go-getter” (proactive rather than reactive)
Energetic, ambitious, and makes a strong first impression
A creative problem-solver who questions “why we do things this way” and brings fresh ideas
Team-oriented: understands that chasing any account at any cost can hurt the production team, and knows how to say no to a bad fit client
Aligned with our company values, represents us well as the face of the business
Has a growth mindset, continuously learns and applies new sales tactics, negotiation, and influence skills

Success Metrics

Sales growth target
Retention target
New accounts opened

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More about this job

Responsibilities

Develop new dental clinic accounts and manage existing client relationships to achieve sales growth and retention targets. Represent the company in client interactions, identify account risks and business opportunities, and communicate relevant issues to lab management.

Requirements

Requires at least five years of outside sales experience, a record of premium or value-based selling, and strong communication, negotiation, and relationship-building skills. Candidates must be proactive and comfortable working independently in the field; dental, medical-office, laboratory, manufacturing, or B2B service experience is preferred.

Skills

Outside Sales
Prospecting
Account Management
Relationship Building
Negotiation
Value-Based Selling
Client Retention
Sales Growth
Business Development
Issue Identification
Product Knowledge
Case Workflow Knowledge
Communication
Independent Field Work
Problem-Solving
Influence

Visa sponsorship

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Keywords

Outside Sales
Dental Industry
Dental Clinics
Dental Laboratory
Account Management
Prospecting
New Account Acquisition
Client Retention
Sales Growth
Value-Based Selling
Premium Selling
Negotiation
Relationship Building
Business Development
Referral Opportunities
Case Workflows
Account Risk Identification
B2B Services
Manufacturing
Medical Offices
Independent Field Work
Sales Targets
Problem-Solving
Client Qualification

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