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Smilegate West

Human Resources Administrative Assistant

Toronto, ON, Canada

Job type: Full-time
Apply by: Mar 30, 2027
Experience: Having at least 2 years of HR/Administrative experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Company Description

Smilegate West Inc. is the North and South American publisher of its parent company Smilegate, headquartered in Korea. The Company specializes in Free-to-Play online games including Cross Fire, Lost Saga, etc. Founded in 2006 with a goal of becoming a leading publisher and digital media distributor of online video games, the Company is built on the principle that online, community-based video games offer unique and compelling gaming experiences with untapped mass market potential and wide social appeal.

The Toronto office employs a staff of widely-talented and culturally diverse employees, led by an experienced and imaginative management team. In publishing Cross Fire, one of the most played online FPS games worldwide, with over 6 million concurrent users and 500 million registered players, currently available in 80 countries including China, Vietnam, North & South America, and Europe, Smilegate West Inc. continues to deliver the highest quality free-to-play game experience through its proprietary gaming portals, Z8Games.

For more information about the company and its current product offerings, please visit www.smilegatewest.com.

Role Description

The Human Resources Administrative Assistant is a full-time, hybrid role based in Toronto, ON, with some flexibility for work from home. This role supports the HR team and leadership by managing day-to-day administrative tasks, such as maintaining employee records, preparing HR documents, handling employee time and attendance and assisting with recruitment. The role also involves organizing and maintaining HR files, preparing reports, handling confidential information with care, and providing general office support to ensure smooth operations. Collaboration with HR, management, and other departments is essential to deliver timely, accurate, and professional support.

Qualifications

Having at least 2 years of HR/Administrative experience
Good administrative skills and great knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint
Team player willing to work alongside various cultures, personalities, etc.
Ability to maintain confidentiality
Excellent attention to detail with a high degree of accuracy
Exceptional interpersonal skills with a customer-oriented approach to provide valuable services to every stakeholders in Smilegate West Inc.
A diploma or degree in Human Resources, Business Administration, or a related field is an asset; experience in the gaming or technology sector is a plus.

Position Responsibilities:

Administration

Welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries
Coordinating, maintaining, and generating Human Resources-related files, and records
Accurately tracking and processing HR documents and following up as needed
Maintaining general office management functions including mail, scheduling meetings, maintaining office supplies, and ordering snacks and meals if needed

Recruitment and Selection

Creating and modifying job descriptions and posting job openings on Indeed, Linked In and utilizing various external sourcing materials
Forwarding resumes received for open positions to the appropriate managers in a timely manner (either electronically or hard copy)
Conducting pre-screening interviews and reference checks in order to assist with hiring the most suitable candidate
Arranging interview schedules and setting up the meeting room for the interviews
Setting up new hire’s seating and preparing onboarding process, processing off-boarding process

Employee Time and Attendance and Employee Engagement

Tracking time and attendance for all employees and providing reports to managers
Working with the Manager to develop strategies focused on increasing employee engagement

Smilegate West, Inc. is an equal opportunity employer committed to diversity and inclusion. Smilegate West, Inc. will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please contact Human Resources.

We thank all applicants, however only those eligible to work in Ontario with a valid work permit and selected for an interview will be contacted.

This job post is for a current vacancy. We do not use artificial intelligence (AI) in our candidate screening, assessment, selection, or recruitment decision-making processes.

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More about this job

Responsibilities

Maintain HR records and documents, track employee time and attendance, prepare reports, and provide general office support. Assist with recruitment and selection, coordinate interviews, support onboarding and offboarding, and collaborate on employee engagement initiatives.

Requirements

At least two years of HR or administrative experience, strong administrative skills, and proficiency with Microsoft Office are required. Candidates should be detail-oriented, discreet with confidential information, collaborative across diverse teams, and have strong interpersonal and customer-service skills; a relevant diploma or degree is an asset.

Skills

Human Resources Administration
Employee Records Management
HR Documentation
Time And Attendance Tracking
Recruitment
Candidate Screening
Reference Checks
Interview Scheduling
Onboarding
Offboarding
Microsoft Office
Outlook
Word
Excel
PowerPoint
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Administrative Support
Employee Records
HR Documents
Time And Attendance
Recruitment
Job Descriptions
Indeed
LinkedIn
Candidate Screening
Reference Checks
Interview Coordination
Onboarding
Offboarding
Employee Engagement
Microsoft Office
Outlook
Word
Excel
PowerPoint
Confidential Information
Office Management
Scheduling
Computer Games
Free-To-Play Games

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