Receptionist
- Toronto, ON, Canada
$50,000 to $65,000 CAD / year · Full-time
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Job details
- Pay
- $50,000 to $65,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 3-5 years of front desk, reception, or client coordination experience in a busy professional setting (law firm experience is an asset)
- Posting language
- English
- Posted
Original job description
Our client, a well-regarded boutique firm in downtown Toronto, is seeking a polished, career-minded Front Desk Receptionist to be the first point of contact for their clients and visitors. This is a high-volume role focused on coordination. Most of your day will go to client management and scheduling, with roughly 150–200 client appointments booked and managed each month. It’s ideal for a professional who takes pride in reception work and wants a long-term home at a respected firm.
Duties & Responsibilities
- Greet clients, visitors, and guests warmly, making sure every interaction leaves a professional first impression
- Answer and route incoming calls and general inquiries promptly and courteously
- Book and confirm 150–200 client consultations and appointments each month, then reschedule them as needed
- Keep lawyer calendars and meeting room bookings up to date, catching and resolving scheduling conflicts before they come up
- Send appointment reminders and follow-ups, and gather intake details before meetings
- Work closely with lawyers and support staff so client meetings run smoothly
- Handle sensitive client information with discretion and confidentiality
- Keep the reception area and boardrooms tidy, stocked, and client-ready
- Help with general administrative tasks, including mail, couriers, and records updates
What We’re Looking For
- 3-5 years of front desk, reception, or client coordination experience in a busy professional setting (law firm experience is an asset)
- Experience managing a high volume of appointments with accuracy and attention to detail
- A polished, professional presence and excellent verbal and written communication skills
- A calm, composed manner when juggling competing priorities and a steady flow of clients
- A warm, client-first attitude with sound judgment and discretion
- Strong organizational and time-management skills
- Comfort with scheduling, calendar, email, and phone systems, plus the Microsoft Office suite
- A career receptionist who enjoys being the face of the firm and wants to stay in the role long-term
Compensation & Benefits
- Competitive base salary of $50K-$65K, depending on experience
- Comprehensive health and dental benefits
- Paid vacation
- Full-time, permanent position in a collegial, supportive office
More about this job
Responsibilities
Welcome clients and visitors, manage incoming calls and inquiries, and coordinate a high volume of appointments, lawyer calendars, and meeting rooms. Send reminders and follow-ups, handle sensitive information discreetly, maintain reception and boardroom readiness, and assist with general administrative tasks.
Requirements
Candidates should have 3–5 years of front desk, reception, or client coordination experience in a busy professional setting; law firm experience is an asset. They should bring a polished and client-focused manner, strong communication and organizational skills, accuracy in high-volume scheduling, discretion, and comfort with scheduling tools, email, phone systems, and Microsoft Office.
Skills
- Client Coordination
- Appointment Scheduling
- Calendar Management
- Conflict Resolution
- Client Service
- Verbal Communication
- Written Communication
- Organization
- Time Management
- Attention To Detail
- Confidentiality
- Discretion
- Telephone Systems
- Microsoft Office
- Administrative Support
Benefits
- Health Benefits
- Dental Benefits
- Paid Vacation
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Legal
Keywords
- Front Desk Reception
- Client Coordination
- Client Management
- Appointment Scheduling
- Calendar Management
- Meeting Room Bookings
- Scheduling Conflict Resolution
- Appointment Reminders
- Client Intake
- Incoming Calls
- General Inquiries
- Confidentiality
- Discretion
- Reception Area Maintenance
- Boardroom Readiness
- Mail Handling
- Courier Coordination
- Records Updates
- Law Firm
- Microsoft Office
- Email Systems
- Phone Systems
- Administrative Support