Receptionist And Administrative Assistant

Company Description Smith's Funeral Homes has been serving the community since 1938, providing compassionate and personalized services to individuals and families experiencing loss. As a family-owned and operated business, our team is committed to guiding families through difficult times, offering support and hope as they navigate their sorrow. Employees join a close-knit environment where empathy, professionalism, and community focus are central to daily work.

Role Description The Receptionist and Administrative Assistant is a part-time, on-site role based out of our Brant Street location in downtown Burlington. This position is responsible for greeting visitors, answering and directing phone calls and emails, and responding to inquiries with professionalism and sensitivity.

Qualifications

• Strong reception and customer service skills, including friendly, professional telephone and excellent in-person communication.
• Excellent administrative skills such as data entry, document preparation, filing and prioritizing duties.
• Proficiency with common office software (e.g., email, word processing, spreadsheets) and comfort learning new systems.
• Ability to handle sensitive situations with empathy, discretion, and emotional resilience.
• Excellent organizational skills, exceptional attention to detail, and the ability to manage multiple tasks in a calm manner.
• Strong written and verbal communication skills; previous experience in a front-desk or office support role is an asset.