guest service supervisor
- Smithers, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Personal suitability
Health benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
Languages
English
Education
- Secondary (high) school graduation certificate
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Tasks
- Perform same duties as workers supervised
- Prepare and submit reports
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Staff in various areas of responsibility
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Health benefits
- Dental plan
- Health care plan
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
More about this job
Responsibilities
Supervise staff, perform the duties of the workers supervised, and coordinate, assign, and review their work. Hire and train employees, assist guests with special needs, prepare reports, requisition supplies, and maintain equipment and computer systems to support business continuity and customer service.
Requirements
Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role also calls for accuracy, client focus, strong interpersonal and communication skills, flexibility, initiative, judgment, organization, and teamwork.
Skills
- Staff Supervision
- Work Coordination
- Hiring
- Staff Training
- Report Preparation
- Guest Assistance
- Customer Service
- Computer Systems Maintenance
- Equipment Maintenance
- Supply Requisition
- Oral Communication
- Written Communication
- Accuracy
- Organization
- Judgment
- Teamwork
Benefits
- Dental Plan
- Health Care Plan
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Hotel
- Motel
- Resort
- Guest Services
- Customer Service
- Staff Supervision
- Work Coordination
- Hiring
- Staff Training
- Safety Procedures
- Company Policies
- Report Preparation
- Special Needs Assistance
- Computer Systems
- Equipment Maintenance
- Machinery
- Repair Work
- Supply Requisition
- Business Continuity
- Health Benefits
- Dental Plan
- Health Care Plan