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Added 1 hour ago
I
Product Line Manager - Geomembrane & Specialty Market
IPG
NB · New Brunswick, Canada
- Full-time
…competitive dynamics within the territory. Identify and pursue new business opportunities, including new markets, partnerships, and distribution…
Added 1 hour ago
T
Associate, Transaction Banking Product Development
TD
Toronto, ON
- Full-time
$90,000 - $125,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 1 hour ago
T
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD
Toronto, ON
- Full-time
$90,000 - $125,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 3 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 4 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 4 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 9 hours ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Barrie, ON
- Full-time
…including Peterborough and Kawartha Region. The position focuses on business development with both existing and new customers, maintaining strong customer relationships, and promoting our…
Added 9 hours ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Reporting to: Sales Manager Retail Panel Division
Added 9 hours ago
QR
Sales Representative - Coatings
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
…position will work out of the Calgary office and focuses on business development both existing and new, maintaining strong customer relationships, and promoting our innovative product…
Added 9 hours ago
QR
National Account Sales Manager-Retail
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
At Richelieu, we believe that sustainable growth is built on strong business relationships, a deep understanding of markets, and a constant ability to create value for our customers. In…
Added 9 hours ago
BV
Business Development Officer - Workforce Development (Project)
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Manager, Sales and Workforce Solutions, the Business Development Officer – Workforce Development is responsible for identifying and pursuing revenue-generating growth…
Added 9 hours ago
BV
Business Development Officer - Workforce Development (Temporary)
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Manager, Sales and Workforce Solutions, the Business Development Officer – Workforce Development is responsible for identifying and pursuing revenue-generating growth…
Added 10 hours ago
C
Associate Trade Marketing Manager (Contract)
CanPrev
Toronto, ON · North York, ON
- Full-time
This is a contract position of up to 2 years for an Associate Trade Marketing Manager to lead retail marketing initiatives across health food stores, online platforms and key accounts in…
Added 11 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 13 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 15 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and…
Added 16 hours ago
QG
Operations Lead
QP Group
Montreal, QC
- $80,000 to $100,000 CAD / year
- Full-time
…fresh off a recent round of funding, looking for an Operations Manager to help scale its internal operations as the business grows…
Added 17 hours ago
T
Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 day ago
U
Sales Account Manager
Uline
Burnaby, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Vancouver, British Columbia market.
Added 1 day ago
U
Territory Sales Manager
Uline
Burnaby, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Vancouver, British Columbia market.
Added 1 day ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 1 day ago
General Manager
Amica Senior Lifestyles
BC · West Vancouver, British Columbia
As the General Manager you are responsible for the day-to-day operations of the community ensuring the provision of high quality care and service; management, supervision and clinical…
Added 1 day ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
Good understanding of electronic technologies, supplier markets and the business considerations behind sourcing decisions.
Added 1 day ago
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Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…

Smiths Group

Key Account Sales Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Jul 28, 2026

Original job description

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

As a Sales Key Account Manager, you will directly manage the day-to-day account management responsibilities of one or more of Smiths Detections’ key customers. This role provides service through the whole sales process – starting with the estimate over order management to handing over of the product to the customer in cooperation with other relevant departments. You will report directly to the Canada Market Head. You will work with various stakeholders in sales, marketing, finance, and product management to provide financial updates, analysis, reports, and recommendations for improving sales processes.

Job duties to include but are not limited to;

Account Management: Oversee and nurture relationships with key clients, serving as the primary point of contact to understand their needs and ensure satisfaction.

Client Retention Develop and implement strategies to retain and expand business with existing key accounts, maximizing customer lifetime value.

Needs Analysis: Conduct thorough needs assessments to understand clients' goals and challenges, providing tailored solutions to meet their objectives.
Cross-selling and Upselling: Identify opportunities to introduce additional products or services, effectively cross-selling and upselling to enhance account value.
Collaboration with Sales Team: Work closely with the sales team to align account strategies with overall sales goals, providing input on pricing, proposals, and negotiations.
Problem Resolution: Proactively address client issues, ensuring prompt resolution and maintaining a positive client experience.
Strategic Planning: Develop and implement strategic account plans, outlining short and long-term objectives for account growth and success.
Market and Industry Knowledge: Stay informed about industry trends, market conditions, and competitors to provide clients with valuable insights and maintain a competitive edge.
Contract Management: Manage contract negotiations and renewals, ensuring terms and conditions are favorable for both the client and the company.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success and health of key accounts, regularly reporting on progress to internal stakeholders.
Comply to CRM processes to ensure a systematic approach to managing current and future customer relationships including sales, marketing, customer service, and technical support.
Close new business orders with existing accounts to meet or exceed the Sales quota assigned. Ability to travel frequently and work at internal Smiths Detection offices, customer, and/or prospects’ offices or at trade shows.
Other duties as required.

Qualifications

Education: Bachelor’s degree in Business Administration, or a related field required.

Experience:

Minimum of 5 years in strategic sales, account management, or business development.

Technical Knowledge and Skills:

Self-motivated and proactive approach to managing key accounts
Establish and maintain a professional relationship with customers/prospects
Excellent oral and written communication skills
Ability to present information in front of a large group
Excellent interpersonal and communication skills.
Ability to read, write, and interpret general business correspondence, professional journals, or government regulations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to write reports, business correspondence and procedure manuals, and standard operating procedures
Ability to use SAP and MS Office software to include Word, Excel, Access and PowerPoint

Background

Smiths Detection Inc. (Smiths Detection) is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that Smiths Detection has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law.

This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation.

Health, Safety, and Environment Requirements

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is frequently required to sit; the employee is occasionally required to walk and stand.

Will be required to travel domestically, at times up to 50%
Must be able to move and/or lift up to 25 pounds occasionally.

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email .

The total compensation for this position ranges from $105,690-$158,536/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details, please visit the Rewards & Benefits tab on our main careers page at Careers | Smiths Detection.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

#SDNA

All qualified applicants will receive equal consideration for employment based solely on their skills, experience, and ability to perform the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable law.

We value professionalism, integrity, and respect in our workplace, and we strive to maintain an environment where every employee can contribute effectively to our mission.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

Grade: 10

Employee Group: Permanent

Global Region: Global

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More about this job

Responsibilities

The Key Account Sales Manager will manage day-to-day account responsibilities, including client retention, needs analysis, and cross-selling to meet sales quotas. They will also collaborate with internal stakeholders to develop strategic account plans and ensure effective contract management.

Requirements

Candidates must hold a Bachelor's degree in Business Administration or a related field and possess at least 5 years of experience in strategic sales or account management. Proficiency in SAP and MS Office is required, along with the ability to travel frequently and pass a federal background investigation.

Skills

Account management
Strategic sales
Business development
Client retention
Needs analysis
Cross-selling
Upselling
Contract management
Strategic planning
Market analysis
CRM
SAP
MS Office
Communication skills
Presentation skills
Problem resolution

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Paid time off
Training and career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
Strategic Sales
Business Development
Client Retention
Needs Assessment
Cross-selling
Upselling
Contract Negotiation
Strategic Planning
Market Trends
KPIs
CRM
SAP
MS Office
Security Screening
Threat Detection
Federal Contractor
SSI
TSA Vetting
Sales Quota
Account Growth
Business Analysis
Reporting
Stakeholder Management
Customer Satisfaction

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