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Product Manager – Door Hardware
Quincaillerie Richelieu
Kitchener, ON
- Full-time
We are seeking a dynamic, experienced Product Manager – Door Hardware to drive product strategy, sales growth, and market development within the door and builders’ hardware industry. Based…
Added 1 hour ago
A
Footwear Product Developer
Ardene
Laval, QC
- Full-time
…join our Footwear/Bags/Wallets team. Reporting to the Senior Manager, Footwear/Handbags and working closely with the team, you will be responsible…
Added 1 hour ago
TE
Leasing Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $75,000 to $80,000 CAD / year
The Leasing Manager is responsible for overseeing leasing activities across the property portfolio, with a focus on maximizing occupancy, optimizing rental performance, and maintaining…
Added 1 hour ago
TE
Commercial Finance Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $100,000 to $110,000 CAD / year
We are seeking a Commercial Finance Manager with strong financial expertise, analytical capabilities, strategic business acumen, and a solution-oriented mindset. This role will drive…
Added 3 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
This is not a hands-on engineering position, pure architecture role, or pure sales role. It requires enough technical depth to challenge and guide architects and engineers, while also…
Added 3 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 4 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 4 hours ago
B
Live-in Resident Manager
Boardwalk
Victoria, BC
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 4 hours ago
B
Resident Manager
Boardwalk
London, ON
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 6 hours ago
HL
Marketing Manager
Horizon Legacy
Toronto, ON
- Full-time
…development, market intelligence, digital marketing, events, and sales enablement within a technical B2B…
Added 7 hours ago
SA
Finance Manager
STAN AI
Toronto, ON · North York, ON
- $105,000 to $130,000 USD / year
- Full-time
…and we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 8 hours ago
SA
Senior Financial Analyst
STAN AI
Toronto, ON · North York, ON
- $90,000 to $105,000 USD / year
- Full-time
…and we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 8 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 8 hours ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
Cross-Functional Collaboration: work with commercialization, engineering, and clinical teams to translate technical/clinical concepts into marketing and sales messaging; maintain brand…
Added 8 hours ago
AI
Manager, Project Management
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
…metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial…
Added 9 hours ago
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Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
…participants gain the opportunity to build comprehensive knowledge in technical, financial, and interpersonal areas to accelerate your path to building a successful client portfolio serving…
Added 9 hours ago
SA
Senior Multi-unit Restaurant Operations Leader
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Richmond, BC
- Full-time
Join Our Team as a Senior Operations Manager – Food & Beverage!
Added 10 hours ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 11 hours ago
C
Optical AI Product Line Manager
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Ottawa, ON
- Full-time
…Prior experience in product management, solutions architecture, technical marketing, or sales…
Added 18 hours ago
CC
Retail Shift Leader
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 20 hours ago
PC
Salesforce Platform Owner
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Calgary, AB
- Full-time
The Salesforce Product Owner bridges business strategy and technical execution across the enterprise ecosystem. In this role, you will own the platform roadmap, prioritize the sprint…
Added 20 hours ago
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Salesforce Platform Owner
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The Salesforce Product Owner bridges business strategy and technical execution across the enterprise ecosystem. In this role, you will own the platform roadmap, prioritize the sprint…
Added 21 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 22 hours ago
A
Product Manager, New Products
Azoma
Canada
- Full-time
Practical UX skills to make your own mockups, plus enough technical fluency to discuss data access, integration requirements and prototype scope with engineers.
Added 22 hours ago
L
Planner, Strategic Sales Merchandise Planning
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Vancouver, BC
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Reporting directly to the Planning Manager, this position is responsible for category sales targets, gross margin, planned purchases, turn and open to buy management

Smiths Group

Key Account Sales Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Jul 28, 2026

Original job description

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

As a Sales Key Account Manager, you will directly manage the day-to-day account management responsibilities of one or more of Smiths Detections’ key customers. This role provides service through the whole sales process – starting with the estimate over order management to handing over of the product to the customer in cooperation with other relevant departments. You will report directly to the Canada Market Head. You will work with various stakeholders in sales, marketing, finance, and product management to provide financial updates, analysis, reports, and recommendations for improving sales processes.

Job duties to include but are not limited to;

Account Management: Oversee and nurture relationships with key clients, serving as the primary point of contact to understand their needs and ensure satisfaction.

Client Retention Develop and implement strategies to retain and expand business with existing key accounts, maximizing customer lifetime value.

Needs Analysis: Conduct thorough needs assessments to understand clients' goals and challenges, providing tailored solutions to meet their objectives.
Cross-selling and Upselling: Identify opportunities to introduce additional products or services, effectively cross-selling and upselling to enhance account value.
Collaboration with Sales Team: Work closely with the sales team to align account strategies with overall sales goals, providing input on pricing, proposals, and negotiations.
Problem Resolution: Proactively address client issues, ensuring prompt resolution and maintaining a positive client experience.
Strategic Planning: Develop and implement strategic account plans, outlining short and long-term objectives for account growth and success.
Market and Industry Knowledge: Stay informed about industry trends, market conditions, and competitors to provide clients with valuable insights and maintain a competitive edge.
Contract Management: Manage contract negotiations and renewals, ensuring terms and conditions are favorable for both the client and the company.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success and health of key accounts, regularly reporting on progress to internal stakeholders.
Comply to CRM processes to ensure a systematic approach to managing current and future customer relationships including sales, marketing, customer service, and technical support.
Close new business orders with existing accounts to meet or exceed the Sales quota assigned. Ability to travel frequently and work at internal Smiths Detection offices, customer, and/or prospects’ offices or at trade shows.
Other duties as required.

Qualifications

Education: Bachelor’s degree in Business Administration, or a related field required.

Experience:

Minimum of 5 years in strategic sales, account management, or business development.

Technical Knowledge and Skills:

Self-motivated and proactive approach to managing key accounts
Establish and maintain a professional relationship with customers/prospects
Excellent oral and written communication skills
Ability to present information in front of a large group
Excellent interpersonal and communication skills.
Ability to read, write, and interpret general business correspondence, professional journals, or government regulations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to write reports, business correspondence and procedure manuals, and standard operating procedures
Ability to use SAP and MS Office software to include Word, Excel, Access and PowerPoint

Background

Smiths Detection Inc. (Smiths Detection) is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that Smiths Detection has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law.

This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation.

Health, Safety, and Environment Requirements

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is frequently required to sit; the employee is occasionally required to walk and stand.

Will be required to travel domestically, at times up to 50%
Must be able to move and/or lift up to 25 pounds occasionally.

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email .

The total compensation for this position ranges from $105,690-$158,536/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details, please visit the Rewards & Benefits tab on our main careers page at Careers | Smiths Detection.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

#SDNA

All qualified applicants will receive equal consideration for employment based solely on their skills, experience, and ability to perform the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable law.

We value professionalism, integrity, and respect in our workplace, and we strive to maintain an environment where every employee can contribute effectively to our mission.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

Grade: 10

Employee Group: Permanent

Global Region: Global

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More about this job

Responsibilities

The Key Account Sales Manager will manage day-to-day account responsibilities, including client retention, needs analysis, and cross-selling to meet sales quotas. They will also collaborate with internal stakeholders to develop strategic account plans and ensure effective contract management.

Requirements

Candidates must hold a Bachelor's degree in Business Administration or a related field and possess at least 5 years of experience in strategic sales or account management. Proficiency in SAP and MS Office is required, along with the ability to travel frequently and pass a federal background investigation.

Skills

Account management
Strategic sales
Business development
Client retention
Needs analysis
Cross-selling
Upselling
Contract management
Strategic planning
Market analysis
CRM
SAP
MS Office
Communication skills
Presentation skills
Problem resolution

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Paid time off
Training and career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
Strategic Sales
Business Development
Client Retention
Needs Assessment
Cross-selling
Upselling
Contract Negotiation
Strategic Planning
Market Trends
KPIs
CRM
SAP
MS Office
Security Screening
Threat Detection
Federal Contractor
SSI
TSA Vetting
Sales Quota
Account Growth
Business Analysis
Reporting
Stakeholder Management
Customer Satisfaction

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