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Added 4 mins ago
Bilingual Operations Support & Customer Service Coordinator
GardaWorld
Moncton, NB
Ready to suit up as a Operations Support & Customer Service Coordinator
Added 18 mins ago
Coordonnateur Des Opérations MRO/ MRO Operations Coordinator
Aston Carter
Dorval, QC
Full-time
Job Title: MRO Operations Coordinator Job Description
Added 18 mins ago
Program Coordinator - Odette Cancer Centre/ Regional Cancer Program - Regular Full-Time - 2026-18117 (2026-18117)
Sunnybrook
Toronto, ON
Full-time
The Program Coordinator provides coordination, administrative, reporting, and analytical support to the Toronto Central North Regional Cancer Program (TCNRCP) and serves as the primary…
Added 18 mins ago
Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684 (2026-18684)
Sunnybrook
Toronto, ON
Full-time
Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
Added 18 mins ago
Research Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-18762 (2026-18762)
Sunnybrook
Toronto, ON
Full-time
The successful Research Coordinator will work under the supervision of the Principal Investigator(s) and/or Research Program Manager to coordinate and support a variety of orthopaedic…
Added 34 mins ago
Program Coordinator
Recreation Manitoba
Selkirk, MB
Full-time
The City of Selkirk is currently in search of a Program Coordinator to join our team. Under the general
Added 34 mins ago
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
Executive Operations Coordinator
Fundmetric
Halifax, NS
Full-time
Fundmetric builds fundraising intelligence for universities and foundations. We turn donor data into predictions, appeals and dashboards that help advancement teams raise more with fewer…
Added 3 hours ago
Airworthiness Coordinator
Actalent
Fort Erie, ON
Contract
Hands-on experience with Supplemental Type Certificate (STC) certifications, including preparation of compliance data and coordination with authorities.
Added 4 hours ago
Coordonnateur·trice, Achats // Buying Coordinator
SSENSE
Montreal, QC
Full-time
The Buying Coordinator provides essential support to Buyers and Assistant Buyers within a dynamic and fast-paced retail environment. The primary responsibility of this role is to ensure the…
Added 5 hours ago
Financial Systems Analyst
Metro Vancouver
BC · British Columbia, Canada
Full-time
Protective Services & Emergency Management Coordinator - Metro Vancouver
Added 6 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Assisting with participant recruitment, data collection, and storing of study documents according to the research protocol,
Added 6 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 6 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 6 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 6 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 6 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…ethics submission and study registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high…
Added 7 hours ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Certification in disability management (e.g. Return to Work Coordinator (RTWC), Certified Disability Management Professional (CDMP), or Registered Rehabilitation Professional (RRP)) is…
Added 7 hours ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Certification in disability management (e.g. Return to Work Coordinator (RTWC), Certified Disability Management Professional (CDMP), or Registered Rehabilitation Professional (RRP)) is…
Added 7 hours ago
Senior Coordinator, Alumni Relations and Community Partnerships
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
The Senior Coordinator supports the effective delivery of engagement initiatives by ensuring that requests, sponsorship-related actions, and engagement outcomes are logged, coordinated,…
Added 7 hours ago
Senior Coordinator, Advancement
University of Ottawa
Ottawa, ON · Tabaret Hall
Full-time
…contributes to proposal development and prospect assignments. Ensures data integrity, generates fundraising reports, and gathers key insights to enhance prospect profiles, enabling informed…
Added 7 hours ago
Sessional Lecturer - PSL374H: Advanced Physiology Laboratory
University of Toronto
Toronto, ON
…in the analysis and interpretation of electrophysiological data using WinLTP and GraphPad Prism; guide students in preparing laboratory reports in a scientific manuscript format; marking…
Added 8 hours ago
Project Coordinator
First Onsite Property Restoration
Dorval, QC
Full-time
Are you an organized multitasker who thrives on keeping projects on track and details in order? As our Project Coordinator (Internally known as Project Coordinator I), you'll be the steady…
Added 8 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 8 hours ago
Logistics Coordinator
KUTHALA GROUP
Georgetown, ON
Full-time
Role Description The Logistics Coordinator is a full-time, on-site role based in Georgetown, ON, responsible for ensuring the efficient movement, storage, and tracking of goods across…

Smiths Group

Order Management Coordinator (Manufacturing)

Edmonton, AB, Canada

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Experience: 2 years of customer service-related experience in a manufacturing setting.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

SUMMARY OF ESSENTIAL FUNCTIONS:

To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.

SPECI FIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
Identifies returned materials and assists walk-in customers as required.
Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data.
Provide reliable off‑hours coverage as a member of the team’s rotating on‑call schedule.
Performs other duties as required.

Qualifications

Secondary School Diploma required.
2 years of customer service-related experience in a manufacturing setting.
Experience in creating and processing orders and request quotations.
Ability to read detailed drawings and utilize measuring instruments.
Must have effective written and verbal communication skills.
Computer skills including Microsoft Office.
Familiarity with AS400 and/or SAP is beneficial.
Mechanical Technologist/Technician College Diploma preferred.

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Grade: 07

Employee Group: Permanent

Global Region: North America

Compensation: CAD 60000 - CAD 70000 - yearly

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More about this job

Responsibilities

The coordinator manages the full order lifecycle for mechanical seals, including interpreting customer requirements and coordinating with internal departments like engineering and manufacturing. They also provide customer support via phone and email, handle complaints, and maintain accurate records of procedures and pricing.

Requirements

Candidates must have a secondary school diploma and at least two years of customer service experience within a manufacturing environment. Proficiency in reading technical drawings and experience with order processing software such as SAP or AS400 are required.

Skills

Order management
Customer service
Mechanical seals
Bill of materials
Technical drawing interpretation
Price quotations
AS400
SAP
Microsoft Office
Manufacturing processes
Communication skills
Problem solving
Data maintenance
Inventory identification

Benefits

Competitive compensation

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Manufacturing
Mechanical Seals
Customer Service
Bill Of Materials
Technical Drawings
AS400
SAP
Microsoft Office
Flow Control
Energy Industry
Process Industry
Predictive Monitoring
Supply Chain
Invoicing
Procurement
Quality Assurance
Customer Support
Data Entry
Technical Support

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