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Added 5 mins ago
JC
Security Project Manager
Johnson Controls
Brampton, ON · CAN ON Brampton Paget Road
- Full-time
The National Project Manager is an integral part of our national operations group, and acts as project leader to plan, execute, and complete access control, CCTV, intrusion alarm and…
Added 5 mins ago
Operations Manager, Scotia iTRADE - Toronto, ON
Scotiabank
Toronto, ON
…Physical Deposits, Mail Room or Client Communications Superior customer service orientation, interpersonal skills, analytical, organizational and communication…
Added 5 mins ago
K
Customer Success Manager
KORE
Canada
- $90,826 to $111,914 CAD / year
As a Customer Success Manager (CSM) at KORE, you will be the strategic partner and advocate for our assigned customer portfolio, owning the post-sale lifecycle from onboarding through…
Added 5 mins ago
Shop Supervisor, Heavy Component Fabrication (9 Open Positions)
BWXT
Cambridge, ON
…Cambridge manufacturing operations. Reporting to the Focused Shop Manager, you will lead skilled manufacturing teams, champion safety and quality, and drive production performance and…
Added 5 mins ago
CN
Cash & Events Supervisor
Community Natural Foods
Calgary, AB
- Part-time
Adhere to a strict set of policies and procedures as outline by Community Natural Foods such as customer service, transactions, discounts and cash handling
Added 5 mins ago
A
Electrical Engineering Manager
Actalent
Calgary, AB
- $88 to $110 CAD / hour
- Contract
We are seeking an experienced Electrical Engineering Manager to lead a team of Electrical and Controls Engineers in the design, development, testing, deployment, and support of electrical…
Added 5 mins ago
GA
Business Development Manager - HVAC/R
GDI Ainsworth
Sudbury, ON · Greater Sudbury, ON
- $90,000 to $120,000 CAD / year
- Full-time
…Northern Ontario. Along with experience in HVAC/R sales and service, the ideal candidate will possess a wealth of knowledge in mechanical equipment, and strategic multi-discipline,…
Added 5 mins ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Previous experience as a senior technician, master technician, technical supervisor, workshop supervisor or technical service manager.
Added 5 mins ago
A
Project Electrical Designer
ABB
Milton, ON
- Full-time
In this role you will support the delivery of customer electrical engineering projects by preparing design drawings, coordinating technical inputs, and managing assigned tasks and project…
Added 5 mins ago
C
Senior Architectural Estimator
CertainTeed
Woodbridge, ON
- Full-time
…Solutions Are Well Defined, Cost Assumptions Are Accurate, And Service Offerings Are Sold With Strong Margins, a Well-organized Process, And a Positive Customer Experience At All Levels. On…
Added 5 mins ago
N
SaaS Implementation Project Manager
Nakisa
Montreal, QC
- Full-time
As a SaaS Implementation Project Manager, you will be responsible for management, supervision, and implementation of Nakisa SaaS solutions for our clients. Leading the project from…
Added 5 mins ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Drive continuous service improvement initiatives to enhance efficiency, reliability, and customer satisfaction."
Added 5 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 5 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 5 mins ago
A
Electrical Engineering Manager
Actalent
Calgary, AB
- $88 to $110 CAD / hour
- Full-time
We are seeking an experienced Electrical Engineering Manager to lead a team of Electrical and Controls Engineers in the design, development, testing, deployment, and support of electrical…
Added 5 mins ago
SE
Project Manager
SFC Energy North America
Calgary, AB
- Full-time
…production, testing, shipping, and final delivery. The Project Manager serves as the central point of contact across departments, leveraging technical knowledge, problem-solving skills, and…
Added 19 mins ago
SE
Heavy Equipment Technician - Field
SMS Equipment Inc.
Paradise, NL
- Full-time
Inform the Operations Manager of all the repairs required on the unit and of any concerns the customer may have.
Added 19 mins ago
SE
Service Agent
SMS Equipment Inc.
Val-d'Or, QC
- Full-time
Maintain various reports related to service department management. (Report Manager)
Added 19 mins ago
RB
Financial Advisor
Royal Bank of Canada
St. John's, NL
- Full-time
Works with manager and colleagues to learn and practice core competencies required to deliver client discovery, advice solutions and recommendations appropriate for evolving financial needs.
Added 19 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 19 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Sunridge, Calgary, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 19 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 19 mins ago
B
Senior Analyst, Credit Risk Model Validation
BMO
Toronto, ON · FCP
- Full-time
…model risk-related matters. Your ability to explain complex technical concepts in everyday language will set you…
Added 19 mins ago
FT
CAC016: Cust Svc Spclst
FedEx Trade Networks Transport and Brokerage
Vancouver, BC
- Full-time
Minimum of 3 years of experience in Customer Service
Added 34 mins ago
R
Financial Advisor
RBC
St. John's, NL
- Full-time
Works with manager and colleagues to learn and practice core competencies required to deliver client discovery, advice solutions and recommendations appropriate for evolving financial needs.

SMS Equipment Inc.

Service Agent

Val-d'Or, QC, J9P 0J7, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 to 3 years experience in a similar position.
Posting language: English
Posted: Nov 5, 2026

Original job description

Take your career to the next level !

Why Work for SMS Equipment?

Competitive salary - Attractive total compensation.
Ongoing training - Access to leading-edge technical training and professional development opportunities.
Benefits ;
- Group RRSP with employer participation.
- Full benefits package upon entry, including telemedicine.
Safety first - An organizational culture focused on the safety and well-being of our employees.

Your role:

Enter quotes into the eXtend software.
Open and close work orders. (Internal, External, Customer, Inter-Branch, Warranty, Recall Campaigns, Maintenance Contracts, Assembly, etc.)
Open and update HotLinks for work orders.
Track maintenance contracts.
Issue order numbers to suppliers (external purchases).
Enter labor data.
Submit payroll.
Maintain service vehicle records.
Open and update OHS records.
Create and update equipment records within the service department.
Maintain various reports related to service department management. (Report Manager)
Track departmental expenses.
Perform various tasks as requested by the immediate supervisor.

What you bring:

DEP or Attestation of Collegial Studies in administration.
Basic technical knowledge of Construction Equipment and Forestry.
Minimum 2 to 3 years experience in a similar position.
Excellent knowledge of MS-Office suite.
Knowledge of Komatsu products is an asset.

Join SMS Equipment and experience a career where the right partnership makes everything possible.

This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are committed to employment equity and encourage applications from all groups covered by an equal opportunity program.

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More about this job

Responsibilities

The Service Agent is responsible for managing work orders, entering labor and payroll data, and maintaining service department records. They also track maintenance contracts, departmental expenses, and coordinate external purchases with suppliers.

Requirements

Candidates must have a DEP or Attestation of Collegial Studies in administration and 2 to 3 years of relevant experience. Proficiency in the MS-Office suite and basic technical knowledge of construction or forestry equipment are required.

Skills

Administration
Data entry
Work order management
Payroll processing
MS-Office
Record keeping
Supplier coordination
Reporting
Construction equipment knowledge
Forestry equipment knowledge
Komatsu products

Benefits

Competitive salary
Ongoing training
Professional development
Group RRSP
Full benefits package
Telemedicine

Visa sponsorship

Not detected in the job text

Keywords

Administration
Service Agent
Work orders
Payroll
MS-Office
Construction equipment
Forestry equipment
Komatsu
Maintenance contracts
OHS records
Report Manager
eXtend software
Data entry
Supplier management
Service department

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