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Added 1 min ago
Corporate Account Manager
Imperial Brady
Mississauga, ON
…open in Mississauga, ON. We are seeking a Corporate Account Manager to support our National Accounts organization, with a strong focus on new business development and profitable growth. In…
Added 1 min ago
Senior Project Manager - Strategic Initiatives
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
Reporting to the Manager, Intergovernmental Services & Economic Development, the Senior Project Manager - Strategic Initiatives leads the coordination, planning, implementation, and…
Added 16 mins ago
Senior Manager, Data Products
Pelmorex
Oakville, ON
Full-time
We are seeking a Senior Manager, Data Products to execute and grow Pelmorex's data business: the audience, attribution, and distribution products we sell to agencies, brands, and partners,…
Added 16 mins ago
Manager, IT Asset Management
Flynn Group of Companies
Mississauga, ON
Full-time
Flynn Group of Companies, North America's leading building envelope contractor, is looking for a Manager, IT Asset Management to work from our Mississauga location. This position is part of…
Added 16 mins ago
Senior Strategic Sourcing Manager
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Toronto, ON
Full-time
The Senior Manager, Strategic Sourcing Is accountable to drive efficiency and savings in Corporate Services and IT spend categories (including software, hardware, travel, equipment and…
Added 16 mins ago
Mgr Quality Assurance
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Added 29 mins ago
Shipper Receiver
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Vaughan, ON
Contract
…applications such as UPS and Fed Ex, maintain carrier rate schedules, agreements, and participate in carrier rate…
Added 29 mins ago
Operations Officer I
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Toronto, ON
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Process subject matter expert in a range of technical processes and procedures Generally reports to a Team Manager.
Added 29 mins ago
Senior Purchasing Specialist
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…valued member of our team, reporting directly to the Purchasing Manager, you will collaborate closely with a dynamic group of Purchasing…
Added 31 mins ago
Customer Service Representative
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Part-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 31 mins ago
Construction Inspector
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Toronto, ON
Full-time
…team member on larger projects under the guidance of a Project Manager. You will be responsible for daily inspection efforts on multiple complex, large, and/or diverse projects in order to…
Added 45 mins ago
Technology Services Manager
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NS · Dartmouth, NS
Full-time
Reporting to the Senior Manager, IT & Innovation, the Technology Services Manager leads the delivery of technology services that enable employees to work efficiently and securely. This role…
Added 1 hour ago
Manager, IT Asset Management
Flynn Group of Companies
Mississauga, ON
$100,000 to $135,000 CAD / year
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Flynn Group of Companies, North America's leading building envelope contractor, is looking for a Manager, IT Asset Management to work from our Mississauga location. This position is part of…
Added 1 hour ago
Strategic Account Manager
Uberall
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Your role as a Strategic Account Manager is to serve as the primary strategic point of contact and Commercial Owner for our most valued multi-location brands. As the "CEO" of your…
Added 1 hour ago
Disability Case Manager
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Toronto, ON · Greater Toronto Area, Canada
Full-time
Reporting to the manager of IHS Wellness, the Disability Case Manager (DCM) is responsible for the proactive and expert management of short-term disability (STD), Workplace Safety and…
Added 1 hour ago
Sales Support Representative
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Position Summary: Reporting to the Accounting Manager, the Sales Support coordinates dealer-facing sales operations for TYM Canada's dealer network - from order processing and inventory…
Added 1 hour ago
Interim Network & Systems Administrator - Closing October 9, 2026
Municipality of Port Hope
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Coordinate with third-party vendors and service providers for hardware, software, and network services, ensuring compliance with municipal requirements and service level agreements (SLAs)
Added 1 hour ago
Interim Network & Systems Administrator - Closing October 9, 2026
Municipality of Port Hope
ON
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Coordinate with third-party vendors and service providers for hardware, software, and network services, ensuring compliance with municipal requirements and service level agreements (SLAs).
Added 1 hour ago
Sales Manager - Business Travel
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Toronto, ON · The Yorkville Royal Sonesta Hotel Toronto, CAD
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The Business Travel Sales Manager is responsible for driving business transient revenue through the acquisition, development, and retention of corporate, negotiated, consortia, government,…
Added 1 hour ago
Senior Pharmacy Manager -Specialty Health
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The Senior Manager, Specialty Pharmacy Operations leads the operational and shared-services functions of the Ontario specialty pharmacy. This role oversees pharmacy operations through the…
Added 1 hour ago
Junior Sales Engineer - Automotive Parts Manufacturer (E33925)
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Woodstock, ON
$60,000 to $70,000 CAD / year
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Maintain accurate records of customer quotes, purchase orders, and pricing agreements
Added 1 hour ago
Principal Product Manager, Platform Strategy & Infrastructure (Auth0)
Okta
Toronto, ON
$173,000 to $237,000 CAD / year
Full-time
We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the…
Added 1 hour ago
Procurement Specialist
FCC Construcción
Toronto, ON
$85,000 to $100,000 CAD / year
Full-time
…includes preparing the sourcing strategy, bid packages, supplier agreements and overseeing the development of the scope of…
Added 1 hour ago
Senior Construction Project Manager - ICI Projects
Pearl Builders
Brampton, ON
Full-time
The Senior Construction Project Manager will act as the Company's primary owner-side representative for a major industrial construction project in Brampton. A third-party builder/general…
Added 1 hour ago
Section Manager, Simulator Support (Operations Training)
Bruce Power
Bruce Power
Full-time
Provides support to the Department Manager in managing the Department in accordance with applicable legislation, policies, programs, procedures and agreements.

SMS Equipment Inc.

Service Manager

Timmins, ON, P4R 0E9, Canada

Job type: Full-time
Workplace: On-site
Experience: Post-secondary education with 5-7 years of related industry experience, or an equivalent combination of education and experience in a heavy-duty or industrial environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

SMS Equipment is seeking an experienced Service Manager to plan, organize and direct the service operations of Welding and Mechanical Services. Reporting to the Operations Manager, this role leads the installation, maintenance and repair of parts and equipment while driving results, customer satisfaction, safety and continuous improvement. The successful candidate will be based in Timmins, ON, with relocation assistance considered based on their current location, and should be comfortable with occasional travel and active participation in community events connected to the branch.

Working closely with branch leadership, service supervisors, parts, accounting, manufacturers, customers and employees, you will develop workload plans, improve service processes, strengthen customer relationships and support the operational and financial performance of the branch.

Work Location: Timmins, ON
Salary Range: $130,000 - $140,000 per year, plus regional premium and incentive plan
Work Arrangement: On-Site
Schedule: Monday – Friday, 8 hours per day
Travel: Occasional/infrequent travel may be required, averaging approximately one overnight trip per quarter.

Relocation assistance may be provided based on the successful candidate’s current location.

What You'll Do

Lead all activities related to Welding and Mechanical Services operations involving the installation, maintenance and repair of parts and equipment.
Create, monitor and implement service scheduling and workload plans to support business objectives and maximize productivity.
Oversee service work orders, Work in Progress, accounts receivable follow-up, RAMP agreements and warranty administration.
Develop and maintain effective customer relationships and ensure timely resolution of product support, service and warranty issues.
Lead, coach, train and develop service employees and supervisors while communicating goals, measuring results and supporting performance improvement.
Monitor bottom-line results, productivity, budgets and service metrics, and adjust operating plans as required.
Identify and improve service work processes, operating procedures, quality systems and data accuracy.
Support service business growth, lifecycle revenue programs and participation in relevant industry and mining events.
Ensure department activities comply with safety, health and environmental standards, company policies and applicable legislation.

What You Bring

You are an experienced service operations leader with strong technical knowledge, sound financial judgment and the ability to lead teams in a heavy equipment or industrial environment. You build trusted customer relationships, improve operating performance and maintain a strong commitment to safety.

Additional qualifications include:

Post-secondary education with 5-7 years of related industry experience, or an equivalent combination of education and experience in a heavy-duty or industrial environment.
Comprehensive service operations knowledge, including work scheduling, work orders, WIP, accounts receivable, warranty, budgeting, customer support and labour relations.

Nice to Haves:

Knowledge of Komatsu products or comparable heavy equipment product lines.
Experience with parts distribution, service revenue programs, quality systems, equipment lifecycle support or unionized environments.

This position is classified as a Mid-Level Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We're committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

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More about this job

Responsibilities

The Service Manager will lead and direct the welding and mechanical service operations, including the installation, maintenance, and repair of heavy equipment. They are responsible for developing workload plans, managing service metrics, and coaching staff to ensure operational and financial performance.

Requirements

Candidates must have 5-7 years of related industry experience in a heavy-duty or industrial environment, along with post-secondary education. Strong knowledge of service operations, including budgeting, warranty administration, and customer support, is required.

Skills

Service operations management
Heavy equipment maintenance
Budgeting
Workload planning
Warranty administration
Team leadership
Performance improvement
Safety compliance
Financial judgment
Labour relations
Technical expertise
Scheduling
Quality systems
Data accuracy

Benefits

Competitive wages
Comprehensive group benefits plan
RRSP matching
Relocation assistance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Heavy Equipment
Welding Services
Mechanical Services
Komatsu
Operations Management
Work Orders
WIP
Accounts Receivable
RAMP agreements
Warranty administration
Budgeting
Productivity
Safety standards
Mining industry
Lifecycle revenue
Labour relations
Quality systems
Performance metrics
Industrial environment

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