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Added 10 mins ago
ZT
Senior Manager, Technical Software Program Manager
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
The Senior Manager, Technical Software Program Management (TPM) for EMC SW Solutions is a leadership role responsible for steering large-scale, complex software programs from initial…
Added 40 mins ago
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Strategic Sourcing Manager
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 1 hour ago
AG
Business Unit Manager
AXIUS GROUP LLC
Toronto, ON · North York, ON
- Full-time
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Added 1 hour ago
MANAGER, FINANCE ENABLEMENT, TECHNOLOGY & TRANSFORMATION (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
We are seeking a strategic, technically curious, and execution-oriented Manager, Finance Enablement, Technology & Transformation to modernize how Finance works. This individual contributor…
Added 1 hour ago
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Longueuil, QC
- Full-time
Added 1 hour ago
Senior Manager, Deal Technology: M&A IT (Calgary)
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AB · Calgary, AB
Competitive business today is all about making intelligent, informed decisions. As a Deal Technology Senior Manager within EY-Parthenon you will help make that happen. You will be an…
Added 2 hours ago
MNF Development Program Prof
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Edmonton, AB
…unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and…
Added 2 hours ago
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Gestionnaire des opérations / Operations manager
Lanctôt Sports
Montreal, QC
- Full-time
Added 2 hours ago
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System Engineering Sub-Discipline Manager, Halifax NS
Thales
Halifax, NS
- Full-time
The Systems Engineering Sub-Discipline Manager provides System Engineering support throughout the project life cycle from requirements analysis and design, through development, integration,…
Added 2 hours ago
CH
Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators…
Added 2 hours ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
…will provide financial modeling, business case support, total cost of ownership analysis, forecasting, allocation/showback support, and executive-ready reporting across D&IT initiatives and…
Added 2 hours ago
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Analyst, Capital Markets Treasury - Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
…exchange changes over both the short- and long-term. Develops cost-effective hedging strategies that optimize risk-return. Maintains knowledge of regulatory requirements and developments,…
Added 2 hours ago
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Trading Operations Analyst
Purpose
Toronto, ON
- Full-time
1–3 years of experience in trade settlement, operations, or fund administration at a bank, prime broker, custodian, or asset manager
Added 2 hours ago
KR
Manager, Operational Finance
Kassen Recruitment
Saskatoon, SK
- Full-time
A large organization operating in a capital-intensive industry is seeking a Manager, Operational Finance to join its finance team. This role is ideal for a finance professional with strong…
Added 2 hours ago
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Strategic Sourcing Manager
Stella-Jones
Montreal, QC
- Full-time
Added 3 hours ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
…will provide financial modeling, business case support, total cost of ownership analysis, forecasting, allocation/showback support, and executive-ready reporting across D&IT initiatives and…
Added 3 hours ago
MU
Marketing Manager – Performance Marketing
MSM Unify
Vancouver, BC
- Full-time
Experience with Google Analytics 4, Google Tag Manager, Looker Studio, or equivalent analytics platforms.
Added 3 hours ago
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System Engineering Sub-Discipline Manager, Halifax NS
Thales
Dartmouth, NS
- Full-time
The Systems Engineering Sub-Discipline Manager provides System Engineering support throughout the project life cycle from requirements analysis and design, through development, integration,…
Added 3 hours ago
RS
Principal Software Engineer- RMJ (AI Accelerated)
Redwood Software
ON
- $150,000 to $170,000 CAD / year
…enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT…
Added 3 hours ago
Manager, IB Expense Management - Global Finance
Scotiabank
Toronto, ON
The Manager plays a key role in supporting the overall success of the International Banking Expense Management team. Reporting to a Senior Manager, the incumbent is responsible for…
Added 3 hours ago
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Service Delivery Manager, DWS Delivery - Montreal
Lenovo
Montreal, QC
- $92,000 to $140,990 CAD / year
The Service Delivery Manager (SDM) is a customer-facing role within the North America Digital Workplace Solutions (DWS) Service Management Office (SMO), reporting to the Senior Manager,…
Added 4 hours ago
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Regional Financial Manager (Americas)
Teltonika
Toronto, ON
- Full-time
Currently Teltonika is looking for a Regional Financial Manager (Americas). By joining our team, you will become part of a group of motivated, ambitious and helpful colleagues and play a…
Added 4 hours ago
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Prepare and publish monthly P&L’s for all levels of the CSM organization including the Regional Service Level; provide financial support to all GM’s, Directors, and Cost Centres owners
Added 4 hours ago
Sr Product Analyst - Rogers Sports & Media
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Toronto, ON
…solutions. We solve challenging data problems such as reporting, analytics, advertising campaign automation, and audience…

SMS Security

Manager, IT Business Systems

Toronto, ON, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 5+ years in IT or business systems, with some leadership experience at a mid-sized organization and knowledge of IT security and privacy fundamentals
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

SMS Security has protected people and property since 1988. Headquartered in Toronto, we proudly serve multi-residential condominium communities across the Greater Toronto Area, providing guard services, installation and servicing of security systems, mobile patrol, and parking enforcement. We are in a multi-year transformation to grow into a full-service security company, and technology is one of the pillars that growth depends on. We’re looking for a Manager, IT Business Systems who is eager to grow with us and help build the systems and processes that support our continued success.

The Role

Reporting to the CEO, the Manager, IT Business Systems will help lead SMS’s technology journey as we add new systems to streamline how work gets done and give leaders better insight into the business. Over the next year, we plan to introduce new platforms for customer relationship management (CRM), workforce scheduling, learning management and financial planning.

This is not a help-desk or infrastructure role. Day-to-day IT operations are delivered by our managed service provider (MSP), and you will own that relationship and hold them to a high standard. Your focus will be on managing our technology partners so SMS gets real value from them, leading the selection (currenty underway), implementation and integration of new systems, and making sure those systems produce reliable data that leaders can trust and use. Business owners will lead the choice of each new system; you will be the person who sees the whole picture: how the systems fit together, what data flows between them, and what the business gets out of them.

What You’ll Do

MSP & Vendor Management: Act as the primary point of contact for our MSP, setting clear expectations, tracking service levels, holding regular service reviews and escalating issues. Ensure the MSP covers the basics well, including user support, devices, networks, cybersecurity, backups and onboarding and offboarding. Negotiate and manage contracts, renewals and performance for our software vendors and get the most value from what we pay for.
System Selection & Implementation: Take part in system selections led by business owners and outside consultants, bringing the technical perspective on integration, fit with ServiceTitan and existing technology, data, security and total cost. Lead implementations with vendors and consultants, including integrations, data migration, user access, testing and go-live readiness, and set up or oversee integrations, working with integration partners where needed, so data is entered once and flows where it is needed. After launch, own system administration, configuration changes and ongoing improvements.
Microsoft 365 Migration & Administration: Support the company’s migration to Microsoft 365 with our MSP (currently in progress), then manage the environment on an ongoing basis, including security configuration, user access, licensing and onboarding and offboarding in partnership with HR.
Technology Strategy & Stack Design: Build and maintain SMS’s technology roadmap with the leadership team, linked to the company’s growth plan, and lead its execution. Maintain the target technology stack, including which system does what, which is the source of truth for each type of data and how systems connect. Help the company adopt AI tools responsibly, including usage guidelines. Keep the stack simple by avoiding overlapping tools and retiring what we no longer need.
Adoption & Change: Help teams adopt new tools through training, simple guides and support for frontline staff with limited desk time. Track whether systems are being used as intended and fix what is getting in people’s way.
Data & Reporting: Partner with business owners to ensure our systems produce reliable, connected data, with clear standards, quality checks and access controls. Work with Finance and business leaders to define reporting needs and make sure the right data is available to meet them. Support the KPI dashboard and leadership reporting.
IT Budget & Governance: Own the IT budget, including licences, subscriptions and managed services, and make the case for new investments. Write and maintain IT policies, including acceptable use, access and data handling.

What We’re Looking For

5+ years in IT or business systems, with some leadership experience at a mid-sized organization and knowledge of IT security and privacy fundamentals
Post-secondary degree or diploma in Computer Science, Information Technology or a related discipline, or an equivalent combination of education and experience
At least one end-to-end business system implementation with vendors
Experience managing a managed IT service provider and software vendors, including negotiating contracts, managing service levels and holding vendors accountable for performance
Microsoft 365 administration
Strong grasp of how systems connect, including integrations, APIs, data flows and systems of record
Excellent written and verbal English communication skills, with the ability to translate between business teams, vendors and executives and bring non-technical staff along
Business-minded and practical: starts with the problem the business needs solved, not the tool, and gets systems live and used, not just bought

Nice to Have

Experience with ServiceTitan, including administration, integrations or reporting
Hands-on experience with workforce scheduling platforms, CRM platforms, accounting, ERP or a learning management system (LMS)
Experience applying AI tools in business workflows
Experience with data quality and business reporting, including Power BI or similar reporting tools
Project management training or certification (e.g., PMP)

Why Join SMS Security

At SMS Security, you’ll be part of a team that helps organizations protect their people and property through trusted security services and solutions. This is a builder’s role: you will shape how technology is used across a growing company, set things up properly from the start, and take pride in making tools simple for everyone who uses them, from head office to the front line. If you thrive on ownership, problem-solving and making technology work for people, we’d love to hear from you.

Salary Range: $110,000-$125,000 plus eligibility for a discretionary incentive

SMS Security is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations during the recruitment and selection process, please let us know. We are happy to make necessary arrangements to support your accommodation needs.

We thank all applicants for their interest in a career with SMS Security; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Manage the managed service provider and software vendors, lead selection and implementation of business systems, and oversee integrations, Microsoft 365 administration, and ongoing system improvements. Develop the technology roadmap and IT budget, support adoption and governance, and ensure systems provide reliable data and reporting for business leaders.

Requirements

Requires at least five years of IT or business systems experience, some leadership experience, Microsoft 365 administration skills, and experience implementing a business system and managing IT service and software vendors. Candidates should understand integrations, APIs, data flows, security and privacy fundamentals, and communicate effectively with technical and non-technical stakeholders; a relevant post-secondary credential or equivalent experience is required.

Skills

Vendor Management
Systems Integration
Microsoft 365 Administration
IT Strategy
Technology Roadmapping
Data Management
Data Quality
Business Reporting
Cybersecurity
Contract Negotiation
Change Management
Project Management
IT Budgeting
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
ServiceTitan
Workforce Scheduling
Learning Management System
Financial Planning
Managed Service Provider
Systems Integration
APIs
Data Migration
Systems Of Record
Cybersecurity
Data Privacy
Data Quality
Business Reporting
Power BI
Artificial Intelligence
IT Governance
Vendor Management
Contract Negotiation
Service-Level Management
Technology Roadmap
Change Management
IT Budget
Security And Investigations

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