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Added 5 hours ago
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Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Manager -Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 5 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 5 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…comes from working in an environment that demands constant transformation and…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
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Business Insights Analyst II
TD
Markham, ON · Toronto, ON · Montreal, QC
- Full-time
Present data-driven insights to the manager to support informed decision-making and drive business growth.
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Tooling SME, Product Delivery & Transformation
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- Full-time
The Product Delivery & Transformation team within TDS Data, Delivery & Integration (DDI) is responsible for advancing delivery excellence across TD Securities by establishing modern…
Added 8 hours ago
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Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
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Toronto, ON · Montreal, QC
- Full-time
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Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
The Manager of Corporate Accounting and Financial Reporting works closely with corporate, regional and operational finance teams to deliver accurate and timely results, maintain accounting…
Added 8 hours ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
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Added 9 hours ago
E
Global Delivery Manager (IT- SaaS)
Equisoft
Montreal, QC · HYBRID - Montreal, Canada
- Full-time
…that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and…
Added 10 hours ago
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General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
Lead day-to-day operations and go-to-market execution; including sales, marketing, customer service, finance, IT, supply chain, local HR etc.
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B
Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.
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Senior Technology Manager
BMO
Toronto, ON · FCP
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We are seeking a Senior Technology Manager to play a critical leadership role in advancing our technology modernization and cloud transformation agenda. This position is instrumental in…
Added 10 hours ago
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Senior Manager, Communications
Manulife
Toronto, ON · Waterloo, ON
- Full-time
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Senior Manager, Communications
Manulife
Toronto, ON
- Full-time
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Added 11 hours ago
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Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Software Development to lead this transformation. This role combines deep technical expertise, people leadership, software architecture, and…
Added 11 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 11 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 11 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
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…comes from working in an environment that demands constant transformation and…
Added 11 hours ago
B
Production Operations Manager
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Toronto, ON · SCC
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Toronto, ON · FCP
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Added 13 hours ago
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Marketing Manager, Global Retirement
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Waterloo, ON · Montreal, QC
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Added 14 hours ago
I-
Controller – Manufacturing | Contract with Extension Potential
IFG - International Financial Group
Toronto, ON
- $60 to $80 CAD / hour
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Support ERP system enhancements, implementations, or other finance transformation initiatives as required.
Added 15 hours ago
NI
Financial Accountant
NORSAT INTERNATIONAL INC
Aurora, ON
- $75,000 to $90,000 CAD / year
- Full-time
Participate in finance-related digital transformation and process improvement initiatives.
Added 15 hours ago
HR
Senior Quantity Surveyor - Ontario Line Project
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SMS Security

Manager, IT Business Systems

Toronto, ON, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 5+ years in IT or business systems, with some leadership experience at a mid-sized organization and knowledge of IT security and privacy fundamentals
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

SMS Security has protected people and property since 1988. Headquartered in Toronto, we proudly serve multi-residential condominium communities across the Greater Toronto Area, providing guard services, installation and servicing of security systems, mobile patrol, and parking enforcement. We are in a multi-year transformation to grow into a full-service security company, and technology is one of the pillars that growth depends on. We’re looking for a Manager, IT Business Systems who is eager to grow with us and help build the systems and processes that support our continued success.

The Role

Reporting to the CEO, the Manager, IT Business Systems will help lead SMS’s technology journey as we add new systems to streamline how work gets done and give leaders better insight into the business. Over the next year, we plan to introduce new platforms for customer relationship management (CRM), workforce scheduling, learning management and financial planning.

This is not a help-desk or infrastructure role. Day-to-day IT operations are delivered by our managed service provider (MSP), and you will own that relationship and hold them to a high standard. Your focus will be on managing our technology partners so SMS gets real value from them, leading the selection (currenty underway), implementation and integration of new systems, and making sure those systems produce reliable data that leaders can trust and use. Business owners will lead the choice of each new system; you will be the person who sees the whole picture: how the systems fit together, what data flows between them, and what the business gets out of them.

What You’ll Do

MSP & Vendor Management: Act as the primary point of contact for our MSP, setting clear expectations, tracking service levels, holding regular service reviews and escalating issues. Ensure the MSP covers the basics well, including user support, devices, networks, cybersecurity, backups and onboarding and offboarding. Negotiate and manage contracts, renewals and performance for our software vendors and get the most value from what we pay for.
System Selection & Implementation: Take part in system selections led by business owners and outside consultants, bringing the technical perspective on integration, fit with ServiceTitan and existing technology, data, security and total cost. Lead implementations with vendors and consultants, including integrations, data migration, user access, testing and go-live readiness, and set up or oversee integrations, working with integration partners where needed, so data is entered once and flows where it is needed. After launch, own system administration, configuration changes and ongoing improvements.
Microsoft 365 Migration & Administration: Support the company’s migration to Microsoft 365 with our MSP (currently in progress), then manage the environment on an ongoing basis, including security configuration, user access, licensing and onboarding and offboarding in partnership with HR.
Technology Strategy & Stack Design: Build and maintain SMS’s technology roadmap with the leadership team, linked to the company’s growth plan, and lead its execution. Maintain the target technology stack, including which system does what, which is the source of truth for each type of data and how systems connect. Help the company adopt AI tools responsibly, including usage guidelines. Keep the stack simple by avoiding overlapping tools and retiring what we no longer need.
Adoption & Change: Help teams adopt new tools through training, simple guides and support for frontline staff with limited desk time. Track whether systems are being used as intended and fix what is getting in people’s way.
Data & Reporting: Partner with business owners to ensure our systems produce reliable, connected data, with clear standards, quality checks and access controls. Work with Finance and business leaders to define reporting needs and make sure the right data is available to meet them. Support the KPI dashboard and leadership reporting.
IT Budget & Governance: Own the IT budget, including licences, subscriptions and managed services, and make the case for new investments. Write and maintain IT policies, including acceptable use, access and data handling.

What We’re Looking For

5+ years in IT or business systems, with some leadership experience at a mid-sized organization and knowledge of IT security and privacy fundamentals
Post-secondary degree or diploma in Computer Science, Information Technology or a related discipline, or an equivalent combination of education and experience
At least one end-to-end business system implementation with vendors
Experience managing a managed IT service provider and software vendors, including negotiating contracts, managing service levels and holding vendors accountable for performance
Microsoft 365 administration
Strong grasp of how systems connect, including integrations, APIs, data flows and systems of record
Excellent written and verbal English communication skills, with the ability to translate between business teams, vendors and executives and bring non-technical staff along
Business-minded and practical: starts with the problem the business needs solved, not the tool, and gets systems live and used, not just bought

Nice to Have

Experience with ServiceTitan, including administration, integrations or reporting
Hands-on experience with workforce scheduling platforms, CRM platforms, accounting, ERP or a learning management system (LMS)
Experience applying AI tools in business workflows
Experience with data quality and business reporting, including Power BI or similar reporting tools
Project management training or certification (e.g., PMP)

Why Join SMS Security

At SMS Security, you’ll be part of a team that helps organizations protect their people and property through trusted security services and solutions. This is a builder’s role: you will shape how technology is used across a growing company, set things up properly from the start, and take pride in making tools simple for everyone who uses them, from head office to the front line. If you thrive on ownership, problem-solving and making technology work for people, we’d love to hear from you.

Salary Range: $110,000-$125,000 plus eligibility for a discretionary incentive

SMS Security is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations during the recruitment and selection process, please let us know. We are happy to make necessary arrangements to support your accommodation needs.

We thank all applicants for their interest in a career with SMS Security; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Manage the managed service provider and software vendors, lead selection and implementation of business systems, and oversee integrations, Microsoft 365 administration, and ongoing system improvements. Develop the technology roadmap and IT budget, support adoption and governance, and ensure systems provide reliable data and reporting for business leaders.

Requirements

Requires at least five years of IT or business systems experience, some leadership experience, Microsoft 365 administration skills, and experience implementing a business system and managing IT service and software vendors. Candidates should understand integrations, APIs, data flows, security and privacy fundamentals, and communicate effectively with technical and non-technical stakeholders; a relevant post-secondary credential or equivalent experience is required.

Skills

Vendor Management
Systems Integration
Microsoft 365 Administration
IT Strategy
Technology Roadmapping
Data Management
Data Quality
Business Reporting
Cybersecurity
Contract Negotiation
Change Management
Project Management
IT Budgeting
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
ServiceTitan
Workforce Scheduling
Learning Management System
Financial Planning
Managed Service Provider
Systems Integration
APIs
Data Migration
Systems Of Record
Cybersecurity
Data Privacy
Data Quality
Business Reporting
Power BI
Artificial Intelligence
IT Governance
Vendor Management
Contract Negotiation
Service-Level Management
Technology Roadmap
Change Management
IT Budget
Security And Investigations

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