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Added 5 mins ago
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Product Manager
Morningstar
Toronto, ON
- Full-time
We are seeking a Product Manager with strong business analysis and data analysis skills to lead the development and ongoing enhancement of managed investment calculation capabilities.
Added 5 mins ago
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Data Governance Analyst
Morningstar
Toronto, ON
- Full-time
…Products Team and partners closely with Product Management, Technology, Regulatory Compliance, Business Development, Data Management, and AI Enablement teams. You will support a strategic…
Added 5 mins ago
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Gestionnaire, Approvisionnement stratégique / Manager, Strategic Procurement
Marconi
Montreal, QC
- Full-time
Added 5 mins ago
AH
Event Security Supervisor
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Part-time
This hourly position will lead the Event Day Guard team for all Sporting and Concert events hosted by MLSE. The Supervisor, Event Security will be an integral part of the overall MLSE…
Added 5 mins ago
PS
Application Developer
Primoris Services Corporation
Acheson, AB · Edmonton, AB · PSC Canada Corporate Office
- Full-time
This is an entry level position for an application developer. Reporting to the Systems Support Lead, you will use your experience and education in software development to develop in-house,…
Added 5 mins ago
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Senior Electrical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide.…
Added 5 mins ago
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Project Engineer Senior I
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Dartmouth, NS
- Full-time
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Senior Manager, Test Engineering
Ultra Maritime
Dartmouth, NS
- Full-time
Lead technology assessments and business cases for future test infrastructure investments.
Added 8 mins ago
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Account manager
JobsMedia.io
Halifax, NS
- Full-time
Involves duties and responsibilities that lead to positive environmental outcomes
Added 8 mins ago
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UI/UX Researcher & Designer - Canada
Intelerad
Canada
- Full-time
Independently plan and lead qualitative and quantitative UX research across the product lifecycle, using field studies, direct observation, interviews, workflow and task analysis, usability…
Added 19 mins ago
UT
Rédacteur technique sénior ou rédactrice technique sénior, Ingénierie L'occasion / Senior Technical Writer, Development
Unity Technologies
Montreal, QC · CAN-Montreal
- $84,200 to $126,200 CAD / year
- Full-time
Partner with product managers and engineers to understand each feature's underlying technology, target audience, and documentation needs
Added 19 mins ago
UT
Senior BI Developer
Unity Technologies
Montreal, QC
- Full-time
Architect and lead development of a dedicated People Analytics data warehouse and reporting layer, in close partnership with Insights Analysts while acting as the technical lead on critical…
Added 19 mins ago
SJ
Energy & BAS Lead
St. Joseph's Healthcare Hamilton
Stoney Creek, NB · Hamilton, ON · Charlton Campus
- Full-time
The Energy/BAS Lead (EBM) will perform energy assessments for St. Joseph's Healthcare Hamilton (Charlton Ave., King St., and W5th St.) premises and build business cases for energy…
Added 21 mins ago
SJ
Energy & BAS Lead
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
Added 21 mins ago
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Civil Engineer, Intermediate - JP
Solaris Management Consultants Inc
Surrey, BC
- Full-time
…natural gas, LNG, hydrogen, ammonia, methanol, renewables, and technology…
Added 21 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
- $52,000 to $59,000 CAD / year
- Full-time
Act as the Corporate team’s lead representative in DAS project discussions.
Added 21 mins ago
TB
Food Scientist, Cannabis Beverages and Edibles
Tilray Brands, Inc.
London, ON
- $60,000 to $80,000 CAD / year
- Full-time
As a Food Scientist, you will act as a technical lead on projects and drive the commercialization of edible cannabis products from formulation development to scale up and commercial…
Added 21 mins ago
TB
Workday Analyst
Tilray Brands, Inc.
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…Workday. The successful candidate will serve as functional lead for security, reporting, managing configurations, integrations (Studio, API, EIB, Connectors), audits, and releases, and will…
Added 21 mins ago
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Senior Sub-System Design Engineer
Ericsson
Ottawa, ON
- Full-time
…systemizing, and realizing next-generation radio products - from early technology studies through product release and lifecycle management - working alongside hardware, software,…
Added 23 mins ago
PE
Growth Marketing Specialist
PheedLoop Events
Toronto, ON
- Full-time
We're one of Canada's fastest-growing event technology companies, and we're not slowing down. The brands and organizers trusting us with their biggest moments are growing every year, and so…
Added 28 mins ago
VI
online marketing manager
Vestra Inet
Concord, ON
- From $65,000 CAD / year
- Full-time
- On-site
…innovative online strategies, creative marketing, and cutting-edge technology solutions. We are seeking a motivated, strategic, and tech-savvy Online Marketing Manager with experience in…
Added 35 mins ago
OC
Senior Analyst, SAP Ariba
Optis Consulting
Vancouver, BC
- Full-time
in identifying and developing new business opportunities, doing lead generation
Added 38 mins ago
VI
Senior Visual Merchandising Consultant – Freelance
VM ID Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Preferrably 10+ years of professional visual merchandising experience, including significant experience in a Senior VM, VM Manager, VM Lead or equivalent-level role.
Added 38 mins ago
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Senior Communication Specialist
McElhanney
AB · Alberta, Canada
- Full-time
…clear, meaningful, and engaging. Reporting to the Communications Lead, you’ll play an important role in helping employees and leaders understand and navigate change as the firm continues to…
Added 38 mins ago
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Bilingual Technical Trainer
Epiroc
Val-d'Or, QC
- Full-time
…transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction…

SMS Security

Manager, IT Business Systems

Toronto, ON, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 5+ years in IT or business systems, with some leadership experience at a mid-sized organization and knowledge of IT security and privacy fundamentals
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

SMS Security has protected people and property since 1988. Headquartered in Toronto, we proudly serve multi-residential condominium communities across the Greater Toronto Area, providing guard services, installation and servicing of security systems, mobile patrol, and parking enforcement. We are in a multi-year transformation to grow into a full-service security company, and technology is one of the pillars that growth depends on. We’re looking for a Manager, IT Business Systems who is eager to grow with us and help build the systems and processes that support our continued success.

The Role

Reporting to the CEO, the Manager, IT Business Systems will help lead SMS’s technology journey as we add new systems to streamline how work gets done and give leaders better insight into the business. Over the next year, we plan to introduce new platforms for customer relationship management (CRM), workforce scheduling, learning management and financial planning.

This is not a help-desk or infrastructure role. Day-to-day IT operations are delivered by our managed service provider (MSP), and you will own that relationship and hold them to a high standard. Your focus will be on managing our technology partners so SMS gets real value from them, leading the selection (currenty underway), implementation and integration of new systems, and making sure those systems produce reliable data that leaders can trust and use. Business owners will lead the choice of each new system; you will be the person who sees the whole picture: how the systems fit together, what data flows between them, and what the business gets out of them.

What You’ll Do

MSP & Vendor Management: Act as the primary point of contact for our MSP, setting clear expectations, tracking service levels, holding regular service reviews and escalating issues. Ensure the MSP covers the basics well, including user support, devices, networks, cybersecurity, backups and onboarding and offboarding. Negotiate and manage contracts, renewals and performance for our software vendors and get the most value from what we pay for.
System Selection & Implementation: Take part in system selections led by business owners and outside consultants, bringing the technical perspective on integration, fit with ServiceTitan and existing technology, data, security and total cost. Lead implementations with vendors and consultants, including integrations, data migration, user access, testing and go-live readiness, and set up or oversee integrations, working with integration partners where needed, so data is entered once and flows where it is needed. After launch, own system administration, configuration changes and ongoing improvements.
Microsoft 365 Migration & Administration: Support the company’s migration to Microsoft 365 with our MSP (currently in progress), then manage the environment on an ongoing basis, including security configuration, user access, licensing and onboarding and offboarding in partnership with HR.
Technology Strategy & Stack Design: Build and maintain SMS’s technology roadmap with the leadership team, linked to the company’s growth plan, and lead its execution. Maintain the target technology stack, including which system does what, which is the source of truth for each type of data and how systems connect. Help the company adopt AI tools responsibly, including usage guidelines. Keep the stack simple by avoiding overlapping tools and retiring what we no longer need.
Adoption & Change: Help teams adopt new tools through training, simple guides and support for frontline staff with limited desk time. Track whether systems are being used as intended and fix what is getting in people’s way.
Data & Reporting: Partner with business owners to ensure our systems produce reliable, connected data, with clear standards, quality checks and access controls. Work with Finance and business leaders to define reporting needs and make sure the right data is available to meet them. Support the KPI dashboard and leadership reporting.
IT Budget & Governance: Own the IT budget, including licences, subscriptions and managed services, and make the case for new investments. Write and maintain IT policies, including acceptable use, access and data handling.

What We’re Looking For

5+ years in IT or business systems, with some leadership experience at a mid-sized organization and knowledge of IT security and privacy fundamentals
Post-secondary degree or diploma in Computer Science, Information Technology or a related discipline, or an equivalent combination of education and experience
At least one end-to-end business system implementation with vendors
Experience managing a managed IT service provider and software vendors, including negotiating contracts, managing service levels and holding vendors accountable for performance
Microsoft 365 administration
Strong grasp of how systems connect, including integrations, APIs, data flows and systems of record
Excellent written and verbal English communication skills, with the ability to translate between business teams, vendors and executives and bring non-technical staff along
Business-minded and practical: starts with the problem the business needs solved, not the tool, and gets systems live and used, not just bought

Nice to Have

Experience with ServiceTitan, including administration, integrations or reporting
Hands-on experience with workforce scheduling platforms, CRM platforms, accounting, ERP or a learning management system (LMS)
Experience applying AI tools in business workflows
Experience with data quality and business reporting, including Power BI or similar reporting tools
Project management training or certification (e.g., PMP)

Why Join SMS Security

At SMS Security, you’ll be part of a team that helps organizations protect their people and property through trusted security services and solutions. This is a builder’s role: you will shape how technology is used across a growing company, set things up properly from the start, and take pride in making tools simple for everyone who uses them, from head office to the front line. If you thrive on ownership, problem-solving and making technology work for people, we’d love to hear from you.

Salary Range: $110,000-$125,000 plus eligibility for a discretionary incentive

SMS Security is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations during the recruitment and selection process, please let us know. We are happy to make necessary arrangements to support your accommodation needs.

We thank all applicants for their interest in a career with SMS Security; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Manage the managed service provider and software vendors, lead selection and implementation of business systems, and oversee integrations, Microsoft 365 administration, and ongoing system improvements. Develop the technology roadmap and IT budget, support adoption and governance, and ensure systems provide reliable data and reporting for business leaders.

Requirements

Requires at least five years of IT or business systems experience, some leadership experience, Microsoft 365 administration skills, and experience implementing a business system and managing IT service and software vendors. Candidates should understand integrations, APIs, data flows, security and privacy fundamentals, and communicate effectively with technical and non-technical stakeholders; a relevant post-secondary credential or equivalent experience is required.

Skills

Vendor Management
Systems Integration
Microsoft 365 Administration
IT Strategy
Technology Roadmapping
Data Management
Data Quality
Business Reporting
Cybersecurity
Contract Negotiation
Change Management
Project Management
IT Budgeting
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
ServiceTitan
Workforce Scheduling
Learning Management System
Financial Planning
Managed Service Provider
Systems Integration
APIs
Data Migration
Systems Of Record
Cybersecurity
Data Privacy
Data Quality
Business Reporting
Power BI
Artificial Intelligence
IT Governance
Vendor Management
Contract Negotiation
Service-Level Management
Technology Roadmap
Change Management
IT Budget
Security And Investigations

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