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Added 7 mins ago
E
Manager, EEDO Operations
EPCOR
Collingwood, ON
- Full-time
Certified Journeyperson Powerline Technician, Power System Electrician, Professional Engineer, or Grade 12 with sufficient combination of knowledge and experience managing people and…
Added 22 mins ago
SG
Site Systems Administrator
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Must possess a valid Class 5 Driver’s Licence
Added 37 mins ago
S
Accounts Receivable Technician
Sistemalux
Montreal, QC
- Full-time
Post-secondary education in a related field (e.g. Certificate/Diploma in Accounting) is an asset
Added 37 mins ago
VG
Clinical Assistant
Vision Group
Kitchener, ON
- Full-time
Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health…
Added 38 mins ago
IG
IT Field Technician
Insight Global
Richmond, BC
- $30 to $40 CAD / hour
- Contract
- 2-3+ years within an IT field technician or IT support capacity
Added 1 hour ago
Bilingual Service Coordinator - Hybrid
Siemens
Toronto, ON · Oakville, ON · Montreal, QC · Halifax, NS · Calgary, AB
Ensure on a weekly basis that all the necessary information documentation files, works reports, timesheets etc. provided by the technician is recorded on WFS.
Added 1 hour ago
LM
Clinical Assistant
LASIK MD
Hamilton, ON
- Part-time
Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health…
Added 1 hour ago
Installation Technician
ASSA ABLOY
Toronto, ON · Etobicoke, ON
We invest in you from day one. Our in-house training certifies you as an Automatic Door Technician and provides opportunities to advance up our career ladder, from Service Technician to…
Added 1 hour ago
TD
Heavy Equipment Mechanic
Torque's Diesel Inc.
BC · Columbia-Shuswap, BC
- Full-time
Work Arrangements: Local & Fly-In/Fly-Out (FIFO), 7x7, 14x14
Added 2 hours ago
RS
RT2 Technician
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Prepare, transport, and set up RT equipment, including X-ray/gamma ray sources and digital imaging systems, at various field and client site locations
Added 2 hours ago
E
Laboratory Technician, Chemical Manufacturing
Ecolab
Mississauga, ON · CAN-Mississauga Plant
- Full-time
…hospitality, institutional and industrial markets is seeking a Lab Technician, Quality Control to support quality testing, maintenance, and calibration of…
Added 2 hours ago
RI
Pest Control Technician
Rentokil Initial
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Added 2 hours ago
RI
Pest Control Technician
Rentokil Initial
Richmond Hill, ON
- $45,000 to $50,000 CAD / year
- Full-time
Added 2 hours ago
Test and Integration Technician (Afternoons)
L3Harris Technologies
ON · Waterdown, ON
3 - 5 years’ experience in the Electronics and Mechanical field desired
Added 2 hours ago
AG
IT Support Technician
Artemis Gold - Blackwater Project
Prince George, BC
- Other
Ability to maintain high levels of performance over 12-hour shift
Added 2 hours ago
ML
Animal Health Welfare Technician
Maple Leaf Foods Inc.
New Hamburg, ON
- $59,000 to $87,000 CAD / year
- Full-time
· Provide field technical services to producers for the improvement of bird health and performance
Added 2 hours ago
IG
Assembly Specialist
Insight Global
Orillia, ON
- $45,000 to $50,000 CAD / year
- Full-time
We are seeking a hands-on Radio Installer / Decommissioning Technician to support the installation, programming, maintenance, and removal of two-way radio communication systems. The…
Added 2 hours ago
VM
AgTech Field Technician – Tree Fruit & Berry Research (Okanagan, BC)
Vivid Machines
Toronto, ON
- Full-time
We’re looking for an AgTech Field Technician based in BC’s Okanagan Valley to support growers and research partners by deploying our technology in the field, collecting fruit growth and…
Added 3 hours ago
Service Technician - PythonX Robotic Plasma Cutting Systems
Lincoln Electric
Hamilton, ON
Post Secondary experience or 5+ years of related service technician expeirence
Added 3 hours ago
TL
Clinical Assistant
TLC Laser Eye Centres
Kitchener, ON
- Full-time
Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health…
Added 3 hours ago
Electro-Mechanical Technician (Weekend Shift)
L3Harris Technologies
ON · Waterdown, ON
Job Title: Electro-Mechanical Technician (WEEKEND SHIFT)
Added 3 hours ago
Test & Integration Technician (Weekend Shift)
L3Harris Technologies
ON · Waterdown, ON
Job Title: Test & Integration Technician (WEEKEND SHIFT)
Added 3 hours ago
AP
Pest Technician - We'll Train! (Base Salary, Commission & Bonus included)
Abell Pest Control
Williams Lake, BC
- Full-time
…skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server, construction,…
Added 3 hours ago
NV
Program Manager, Manufacturing & NPI
North Vector Dynamics Inc.
Calgary, AB
- Full-time
If you want to stand up the production programs behind platforms that will one day support soldiers in the field, save lives, and serve sovereign national interest - this role was written…
Added 3 hours ago
NV
Manufacturing Engineer
North Vector Dynamics Inc.
Calgary, AB
- Full-time
If you want to build the machines that build platforms which will one day support soldiers in the field, save lives, and serve sovereign national interest - this role was written for you.

Closed listing

Smurfit Westrock

Mgr II, Tech Service Sup

Ajax, ON, Canada

The salary range for this position is $106875 - $178125. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The salary range for this position is $106875 - $178125.
Job type: Full-time
Closing date: Oct 30, 2026
Experience: 2–5 years of relevant mechanical and field service experience.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Job Title: Technical Services Supervisor Manager

Preferred location: Greater Toronto Area

Role Summary

Senior service Technician is a fully competent field technician capable of independently performing installations, troubleshooting, repairs, and customer training with limited supervision.

Key Responsibilities

Independently install, service, maintain, and troubleshoot Smurfit Westrock equipment.
Diagnose and resolve mechanical and electrical issues efficiently.
Perform machinery audits, preventative maintenance, and service visits independently.
Train customer operators and maintenance personnel effectively.
Clearly explain repairs performed and preventive recommendations.
Conduct exit reviews with customers to ensure satisfaction and alignment.
Ensure service reports, customer signatures, and expense reports are completed accurately.
Communicate status, issues, and recommendations proactively to Service Management.
Adhere to utilization targets while maintaining service quality and safety.

Experience & Skills

2–5 years of relevant mechanical and field service experience.
Strong mechanical troubleshooting skills; working electrical knowledge.
Demonstrated ability to work independently in customer environments.
Solid understanding of OSHA and site‑specific safety requirements.
Strong written and verbal communication skills.
French is an asset
Moderate proficiency in Microsoft Office and digital reporting tools.

Travel & Work Environment

Travel requirement: Up to 70-80% of domestic travel, international travel is minimal but may occur.
Must have own transportation
Extended travel durations may include:
Short service calls across multiple customer sites
Standard assignments of 1-2 weeks
Work hours may vary based on customer production schedules and can include occasional off-shift support.

Performance Expectations

Consistently high-quality repairs and installations.
Strong customer satisfaction feedback.
Minimal rework or follow‑up issues.
Reliable utilization and schedule adherence.
Effective communication with internal teams.

This posting is for an existing job vacancy. The salary range for this position is $106875 - $178125. The range listed is the expected pay for roles in Ontario, Canada. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by October 31st, 2026.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

About employer

More about this job

Responsibilities

Independently install, maintain, troubleshoot, and repair customer equipment, conduct audits and preventive maintenance, and train customer personnel. Complete service documentation, communicate recommendations and status to management, and maintain customer satisfaction, safety, and utilization targets.

Requirements

Requires 2–5 years of relevant mechanical or field service experience, strong mechanical troubleshooting skills, working electrical knowledge, and the ability to work independently at customer sites. Candidates should understand OSHA and site-specific safety requirements, communicate effectively, use Microsoft Office and digital reporting tools, and be able to travel extensively; French is an asset.

Skills

Mechanical Troubleshooting
Electrical Troubleshooting
Equipment Installation
Equipment Repair
Preventive Maintenance
Machinery Audits
Field Service
Customer Training
Customer Communication
Safety Compliance
Service Reporting
Microsoft Office
Digital Reporting
Independent Work
Travel Readiness

Visa sponsorship

Not detected in the job text

Keywords

Technical Services
Field Service
Packaging Equipment
Mechanical Troubleshooting
Electrical Troubleshooting
Equipment Installation
Equipment Repair
Preventive Maintenance
Machinery Audits
Customer Training
Customer Satisfaction
Service Reports
Expense Reports
OSHA
Site-Specific Safety
Microsoft Office
Digital Reporting
Utilization Targets
Domestic Travel
International Travel
Packaging Manufacturing

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Jobs in Canada