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Keyholder

  • Jasper, AB, Canada
  • Value Buds Jasper, Canada

Part-time

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Job details

Job type
Part-time
Posting language
English
Posted

Original job description

Work Location

Value Buds Jasper

About the Role

Part - Time Keyholder / Shift Lead – Cannabis Retail


About the Role

We’re looking for a motivated and dependable Keyholder to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who enjoys leading by example, taking ownership during their shifts, and supporting both customers and teammates in a fast-paced setting.


What You’ll Do

  • Create a welcoming experience for every customer
  • Provide product recommendations and cannabis education
  • Support daily operations including merchandising and store upkeep
  • Operate the POS, handle payments, and issue receipts
  • Restock shelves, receive deliveries, and complete basic inventory checks
  • Ensure compliance with cannabis regulations, including ID verification

About You

  • Previous retail, customer service, or hospitality experience
  • Strong communication skills and a customer-first attitude
  • Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
  • Minimum age requirement based on province (18/19+)
  • Ability to stand for extended periods and lift up to 40 lbs
  • Eligible to pass a Criminal Record Check

Why You’ll Love Working With Us 

  • Career growth and internal promotion opportunities
  • In-depth product training and ongoing learning 
  • Supportive, team-oriented environment 
  • Employee product discounts across our retail banners
  • Competitive wages and flexible scheduling options
  • Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support

Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.


Our Commitment to Diversity, Equity and Inclusion 

At Spiritleaf , we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.


Ready to Apply? 

If you’re excited about cannabis and great customer service, apply today to join our team.


About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

More about this job

Responsibilities

The Keyholder is responsible for providing exceptional customer service, educating customers on cannabis products, and maintaining store operations. They also handle POS transactions, inventory restocking, and ensure strict compliance with all cannabis regulations.

Requirements

Candidates must have previous retail or customer service experience and possess a valid cannabis selling certification. Applicants must also meet the provincial age requirement and be capable of performing physical tasks like standing for long periods and lifting up to 40 lbs.

Skills

  • Customer service
  • Cannabis education
  • POS operation
  • Inventory management
  • Merchandising
  • Compliance
  • Communication
  • Retail operations
  • ID verification

Benefits

  • Career growth
  • Internal promotion opportunities
  • Product training
  • Employee product discounts
  • Competitive wages
  • Flexible scheduling
  • Employee & Family Assistance Program
  • Mental health support
  • Financial support
  • Health insurance
  • Dental coverage
  • Prescription drug coverage
  • Paid vacation

Visa sponsorship

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Categories

  • Retail
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Cannabis retail
  • Keyholder
  • Shift lead
  • POS
  • Inventory checks
  • Compliance
  • ID verification
  • Merchandising
  • Customer service
  • Selling It Right
  • SellSafe
  • CRTP
  • CRWTP
  • CanSell
  • Retail
  • Hospitality
  • SNDL
  • Value Buds

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