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Added 1 min ago
A
Dealership Retail Experience Strategist [AQ-24226]
Aquent
Canada
- Contract
Take a lead in handling escalated customer cases through resolution in collaboration with internal stakeholders and retail partners.
Added 1 min ago
NW
Associate Engineer/Scientist/Technical Officer
Nuclear Waste Management Organization
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- Full-time
Lead project logistics, including sample bottle ordering and preparation, work order development, sample shipment arrangements and field gear preparation.
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WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Joliette, QC
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
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(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart Canada
Vaughan, ON
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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AT
Senior Java Developer
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Toronto, ON
- $55 CAD / hour
- Contract
We are seeking a Senior Java Developer / Technical Lead to design and deliver secure, scalable, and high-volume banking and payment applications. The role will lead the development of Java…
Added 1 min ago
WC
(CAN) Leader d’équipe, marchandise générale
Walmart Canada
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Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
Added 1 min ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
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- Full-time
Apply strong technology skills to optimize the flow of data between information systems and participate in “big data” initiatives within the organization as the revenue data lead.
Added 1 min ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
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CR
Culinary Manager- 6 Month Contract
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Calgary, AB
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
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CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…experience and passion for inspiring and motivating adults to lead a life of…
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WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 min ago
TC
Retail Store Coordinator - Full Time
TJX Canada – Winners, Marshalls, HomeSense
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- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 min ago
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City Specialist
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AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
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Field Interviewer (Door-to-Door Voter Surveys), Toronto Municipal Election
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- Full-time
Check in with your field lead at the start and end of each shift
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In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents.
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US Corporates - Credit Analyst, Director, Retail & Consumer - Toronto
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Service Desk Capability and Incident Manager
Vanderlande
Vancouver, BC
- Full-time
Lead Continual Service Improvement (CSI) initiatives across global support services.
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Chef de projet informatique/IT Project Manager
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- Full-time
McKesson is seeking a Sr. Project Manager to lead complex technology initiatives that deliver measurable business value. This role is responsible for project planning, budget oversight,…
Added 16 mins ago
CO
Manager Policy and Risk Management
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As required, able to lead and guide a team of workers toward realizing the organization’s goals.

SNDL Inc.

Keyholder

Edmonton, AB, Canada
St. Albert, AB, Canada
Value Buds Village Landing, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location

Value Buds Village Landing

About the Role

Keyholder / Shift Lead – Cannabis Retail

About Value Buds

Value Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices.

About the Role

We’re looking for a motivated and dependable Keyholder to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who enjoys leading by example, taking ownership during their shifts, and supporting both customers and teammates in a fast-paced setting.

What You’ll Do

Create a welcoming experience for every customer
Provide product recommendations and cannabis education
Support daily operations including merchandising and store upkeep
Operate the POS, handle payments, and issue receipts
Restock shelves, receive deliveries, and complete basic inventory checks
Ensure compliance with cannabis regulations, including ID verification

About You

Previous retail, customer service, or hospitality experience
Strong communication skills and a customer-first attitude
Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
Minimum age requirement based on province (18/19+)
Ability to stand for extended periods and lift up to 40 lbs
Eligible to pass a Criminal Record Check

Why You’ll Love Working With Us

Career growth and internal promotion opportunities
In-depth product training and ongoing learning

Supportive, team-oriented environment

Employee product discounts across our retail banners

Competitive wages and flexible scheduling options
Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support

Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.

Our Commitment to Diversity, Equity and Inclusion

At Value Buds, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.

Ready to Apply?

If you’re excited about cannabis and great customer service, apply today to join our team.

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

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More about this job

Responsibilities

The Keyholder is responsible for providing exceptional customer service, offering product recommendations, and educating customers on cannabis. They also manage daily store operations, including merchandising, inventory checks, and ensuring regulatory compliance.

Requirements

Candidates must have previous experience in retail, customer service, or hospitality and possess a valid cannabis selling certification. Applicants must meet the provincial minimum age requirement and be capable of standing for extended periods and lifting up to 40 lbs.

Skills

Customer service
Retail operations
Cannabis education
Product recommendations
POS operation
Inventory management
Merchandising
Compliance
ID verification
Communication skills
Team leadership

Benefits

Career growth
Internal promotion opportunities
Product training
Employee product discounts
Flexible scheduling
Employee & Family Assistance Program
Mental health support
Financial support
Health insurance
Dental insurance
Prescription drug coverage
Paid vacation

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Keyholder
Shift lead
POS
Inventory management
Merchandising
Compliance
ID verification
Customer service
Retail
Hospitality
Selling It Right
SellSafe
CRTP
CRWTP
CanSell
Criminal Record Check

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