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Customer Experience Specialist
Quince
Mississauga, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
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WC
(CAN) OMNI Customer Fulfillment Associate Temporary - Contract ends May 24, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
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Customer Experience Specialist
Quince
Brampton, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added just now
WC
Senior Manager, Business Development
Walmart Canada
Mississauga, ON
- Full-time
…involve balancing commercial opportunities with data security and customer trust. Collaboration with product development teams to explore and accelerate new business plans is essential.…
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TC
Retail Store Coordinator Full Time Winners - Woodbridge
TJX Canada – Winners, Marshalls, HomeSense
Woodbridge, ON
- Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
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Regional Maintenance Associate - Multi-Residential
Morguard
Brampton, ON
- Full-time
Must have a valid driver's license and access to a vehicle at all times
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Cogérant
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Position Summary...To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive…
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Retail Support Associate - Bloor Street, Toronto
RIMOWA
Toronto, ON
- Full-time
The RIMOWA Retail Support Associate is responsible for assisting the store team in all
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(Can) pharmacy manager
Walmart Canada
Toronto, ON
- Full-time
…inventory management, disposal of expired products), addressing all customer complaints and resolve all customer problems to ensure excellent customer experience. Responsible for the…
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Vision Care Associate
Walmart Canada
Bedford, NS
- Contract
Position Summary...To assist Vision Centre and Opticians in the operation of the VC. To serve customers and total store with inquiries and provide customer service.
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Stock Unloader Associate (PT-Temp)
Walmart Canada
London, ON
- Contract
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
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TC
Retail Store associate Full Time Winners - Woodbridge
TJX Canada – Winners, Marshalls, HomeSense
Woodbridge, ON
- Full-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
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(CAN) Associé à la protection des biens
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
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Seasonal Associate - Famous Footwear
Famous Footwear
Rocky View No 44, AB · Rocky View County, AB
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
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Supervisor, Massage Therapy & Treatments - 6-Month Contract
Groupe Nordik
Chelsea, QC
- Contract
You will play a key role in overseeing operations, service quality, team support, and the overall guest experience.
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Stock and Sales Associate
Dreamland Sleep Shop
Gibsons, BC
- Full-time
Required: Customer service, communication, attention to detail, receiving inventory, being able to organize inventory, listening to instructions, basic math, cash handling, and POS skills…
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Warehouse Colleague
JYSK Canada
Nanaimo, BC
- $18.25 to $18.75 CAD / hour
- Part-time
You will provide fast and friendly service to our customers by keeping customers informed on new sales and promotions. You will need to have strong product knowledge and ensure the product…
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WC
(CAN) Associé d’équipe Stocking 1
Walmart Canada
Laval, QC
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
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Senior Manager, Pharmacy Operations
Royal Drugs
Hamilton, ON
- $100,000 to $150,000 CAD / year
- Full-time
Coordinate with customer service, warehouse, dispatch, and other departments to improve efficiency and service quality.
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(CAN) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
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(CAN) Fashion Associate
Walmart Canada
Tillsonburg, ON
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
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WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Waterloo, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added just now
WC
(CAN) Overnight Associate
Walmart Canada
Oakville, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added just now
WC
(CAN) ) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added just now
WC
(CAN) Overnight Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…

SNDL Inc.

Keyholder - Edmonton North

AB, Canada
Edmonton, AB, Canada

Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location

About The Role

Keyholder / Shift Lead – Cannabis Retail

About Value Buds

Value Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices.

About The Role

We’re looking for a motivated and dependable Keyholder to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who enjoys leading by example, taking ownership during their shifts, and supporting both customers and teammates in a fast-paced setting.

What You’ll Do

Create a welcoming experience for every customer
Provide product recommendations and cannabis education
Support daily operations including merchandising and store upkeep
Operate the POS, handle payments, and issue receipts
Restock shelves, receive deliveries, and complete basic inventory checks
Ensure compliance with cannabis regulations, including ID verification

About You

Previous retail, customer service, or hospitality experience
Strong communication skills and a customer-first attitude
Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
Minimum age requirement based on province (18/19+)
Ability to stand for extended periods and lift up to 40 lbs
Eligible to pass a Criminal Record Check

Why You’ll Love Working With Us

Career growth and internal promotion opportunities
In-depth product training and ongoing learning
Supportive, team-oriented environment
Employee product discounts across our retail banners
Competitive wages and flexible scheduling options
Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support

Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.

Our Commitment to Diversity, Equity and Inclusion

At Value Buds, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.

Ready to Apply?

If you’re excited about cannabis and great customer service, apply today to join our team.

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

Apply on LinkedIn About employer

More about this job

Responsibilities

Welcome customers, provide cannabis product recommendations and education, and deliver excellent service. Support store operations by leading by example during shifts, maintaining merchandise and inventory, processing transactions, and ensuring regulatory compliance, including ID checks.

Requirements

Applicants should have retail, customer service, or hospitality experience, strong communication skills, and a customer-first attitude. A recognized cannabis selling certification, meeting the provincial minimum age, the ability to stand for extended periods and lift up to 40 pounds, and eligibility to pass a criminal record check are required.

Skills

Customer Service
Cannabis Education
Shift Leadership
Retail Operations
Merchandising
Point-of-Sale Operation
Payment Handling
Inventory Checks
Restocking
Receiving Deliveries
Regulatory Compliance
ID Verification
Communication
Teamwork

Benefits

Career Growth Opportunities
Internal Promotion Opportunities
Product Training
Ongoing Learning
Supportive Team Environment
Employee Product Discounts
Flexible Scheduling
Employee and Family Assistance Program
Mental Health Support
Wellness Support
Financial Support
Family Support
Health Insurance
Dental Insurance
Prescription Drug Coverage
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Cannabis Retail
Keyholder
Shift Lead
Customer Service
Cannabis Education
Selling It Right
SellSafe
CRTP
CRWTP
CanSell
Point-of-Sale System
Payment Processing
Merchandising
Inventory Checks
Restocking
Delivery Receiving
Cannabis Regulations
ID Verification
Criminal Record Check
Retail Operations

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Work requirements

Jobs in Canada