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SNDL Inc.

Sales Associate

Kelowna, BC, Canada
Wine & Beyond Kelowna, Canada

Part-time

Apply on sundial.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 13, 2026

Original job description

Work Location

Wine & Beyond Kelowna

About the Role

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com.

About The Role

We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Part-Time Sales Associates at our Wine & Beyond Kelowna store!

Primary Purpose of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

Essential Business Functions, Responsibilities and Accountabilities

People Skills

Customer service driven, friendly, willing to talk to all customers

Effective verbal communication skills

Maintain a professional appearance, demeanor, and attitude at all times

Customer Offering

Deliver exemplary customer service

Greet customers when they enter the store and take customer to product when required

Generate sales by educating, advising, and suggesting products to every customer

Maintain a high level of service and product knowledge by completing all training within required timeline

Assist customer from store and/or offer car service when appropriate

Financial

Complete customer transactions on the Point-of-Sale (POS) device, including payment

Ensure all cash handling policies & procedures are adhered to

Ensure all opening & closing procedures are done correctly (when applicable)

Complete end of day till reports (when applicable)

Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

Perform all opening and closing procedures (when applicable)

Stock shelves and cooler with product

Participate in merchandising and promotional activities

Participate in routine store maintenance and cleaning

Other tasks as assigned

Regulatory Adherence

Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to

Participate in health inspections, audits and required corrective actions

Maintain First-Aid, LP and OHS Training

Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right

Ensure AGLC/BC LRS and other government guidelines are met

Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Qualifications

Work Experience

Minimum, 1-year experience in retail environment

Education

High School Diploma or equivalent

ProServe/Serving It Right Certification

First-Aid Certificate is considered an asset

Training in wine/beer/spirits (preferred, not required)

Other Skills and Capabilities

•Highly self-motivated

Customer service driven

Effective teamwork skills

Strong sales background

Strong communication skills (written and verbal)

Must be able to pass a Background Check

Must have access to reliable transportation

Occupational Health and Safety

Employees have the following basic rights:

•Right to refuse unsafe work

•Right to participate in the workplace health and safety activities through the Health and Safety

Committee (HSC) or as a Worker Health and Safety Representative

Right to know, or the right to be informed about, actual and potential dangers in the workplace

Employees responsibilities include the following:

Employees must work in compliance with OH&S acts and regulations

Use personal protective equipment and clothing as directed by SNDL Inc.

Report workplace hazards and dangers to your Manager or Health and Safety Representative

Report all accidents and incidents immediately to their Manager and document it in ThinkLP

Report all broken or damaged equipment to your Manager and document it in ThinkLP

Physical Requirements

Available to work a varied retail schedule, including evening and weekends

Able to safely lift up to 50 pounds

Able to stand for an extended period

Comfortable climbing ladders

Workplace Hazards

•Robbery and shoplifting – psychological stress, violence, and harassment

Overexertion injuries

Lifting and Handling Materials

Slips, trips, and falls

Knives and broken glass

Why Work With Us?

At Wine & Beyond we invest in our people. We provide educational reimbursement for industry-related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!

ADDITIONAL REASONS TO JOIN OUR TEAM!

Competitive salary and benefits
Flexible hours
Employee Discount
Free Uniforms
Contests and prizes
Product Knowledge training
With hundreds of locations throughout Alberta & British Columbia, there's a convenient location near you.

Thanks for considering a position with us! Cheers!

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion:

Nova is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, Nova encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Rate Of Pay

CAD

Hourly Plan

Learn more about SNDL

Apply on sundial.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

Provide exemplary customer service by greeting customers, understanding their needs, and educating them on products. Maintain store operations by stocking shelves, managing merchandising, and processing transactions via the point-of-sale system.

Requirements

Requires a minimum of one year of retail experience and a high school diploma or equivalent. Candidates must hold a ProServe or Serving It Right certification and be able to pass a background check.

Skills

Customer service
Sales
Communication
Merchandising
Stocking
Point-of-sale
Cash handling
Product knowledge
Teamwork
Self-motivation

Benefits

Educational reimbursement
Employee discount
Free uniforms
Contests and prizes
Product knowledge training
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Liquor Retail
Merchandising
Point-of-Sale
Cash Handling
ProServe
Serving It Right
Inventory Management
Health and Safety
OHS
Loss Prevention
Product Knowledge
Wine
Spirits
Beer
Cannabis Retail
Stocking
Store Maintenance

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Work requirements

Jobs in Canada