STORE ASSOCIATE
- Canmore, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
STORE ASSOCIATE
Job Description
About SNDL
SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.
About ACE Liquor
ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines!
Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.
About The Role
We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Full-Time Sales Associates at our Ace Liquor Canmore Location!
Primary Purpose Of Job
Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
People Skills
Essential Business Functions, Responsibilities and Accountabilities
- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor, and attitude at all times
- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, advising, and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within required timeline
- Assist customer from store and/or offer car service when appropriate
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned
- Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
- Participate in health inspections, audits and required corrective actions
- Maintain First-Aid, LP and OHS Training
- Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
- Ensure AGLC/BC LRS and other government guidelines are met
- Adheres to all SNDL Inc. policies, with a focus on Social Responsibility
Work Experience
- Minimum, 1-year experience in retail environment
- High School Diploma or equivalent
- ProServe/Serving It Right Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation
At Ace Liquor we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!
Thanks for considering a position with us! Cheers!
We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.
Our Commitment To Diversity & Inclusion
SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.
Number of Openings
1
Time Type
Full time
More about this job
Responsibilities
Provide friendly, knowledgeable customer service by greeting customers, understanding their needs, recommending products, and completing sales transactions. Stock and merchandise products, maintain the store, follow opening and closing procedures, and comply with safety, licensing, and company policies.
Requirements
Applicants need at least one year of retail experience and a high school diploma or equivalent, along with ProServe or Serving It Right certification. Strong customer service, sales, communication, and teamwork skills are required; reliable transportation and the ability to pass a background check are also required, while First Aid certification and beverage-industry training are preferred or considered assets.
Skills
- Customer Service
- Verbal Communication
- Teamwork
- Sales
- Product Knowledge
- Cash Handling
- Point-of-Sale Transactions
- Stocking
- Merchandising
- Store Maintenance
- Regulatory Compliance
- Time Management
- Customer Needs Assessment
- Professionalism
Benefits
- Educational Reimbursement
- Flexible Scheduling
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Sales
- Food & Beverage
- Security & Safety
Keywords
- Retail
- Customer Service
- Sales
- Point-of-Sale (POS)
- Cash Handling
- Stocking
- Merchandising
- Promotional Activities
- Store Maintenance
- Opening And Closing Procedures
- End-Of-Day Till Reports
- ProServe
- Serving It Right
- First Aid
- Occupational Health And Safety (OHS)
- Loss Prevention (LP)
- AGLC
- BC LRS
- Regulatory Compliance
- Social Responsibility
- Wine
- Beer
- Spirits
- Background Check