hotel manager
- Fernie, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Health benefits
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- 5-10 people
Health benefits
- Dental plan
- Health care plan
- Registered Retirement Savings Plan (RRSP)
- Other benefits
- Wellness program
More about this job
Responsibilities
Develop and implement hotel operating policies and business plans, recruit and supervise staff, and manage training, performance reviews, and work schedules. Oversee front desk duties, budgets, marketing, maintenance, and guest concerns, including assistance for guests with special needs.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years. Requires three to less than five years of experience; the role supervises five to ten people.
Skills
- Policy Development
- Staff Recruitment
- Staff Supervision
- Performance Reviews
- Staff Training
- Front Desk Operations
- Budgeting
- Revenue and Expense Monitoring
- Marketing Planning
- Maintenance Coordination
- Customer Complaint Resolution
- Guest Assistance
- Business Planning
- Work Scheduling
Benefits
- Health Benefits
- Dental Plan
- Health Care Plan
- Wellness Program
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Customer Service & Support
- Marketing
- Finance & Accounting
Keywords
- Hotel Management
- Hospitality
- Daily Operations
- Policy Development
- Staff Recruitment
- Staff Supervision
- Performance Reviews
- Training
- Front Desk
- Budgeting
- Revenue Monitoring
- Expense Monitoring
- Marketing Plans
- Marketing Activities
- Maintenance
- Customer Complaints
- Guest Services
- Special Needs Assistance
- Business Plans
- Work Schedules