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Medical Office Assistant - ON CALL

  • Nanaimo, BC, Canada

$27.2 to $31.45 CAD / hour · Full-time

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Job details

Pay
$27.2 to $31.45 CAD / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Join Snuneymuxw First Nation – Do Work That Matters


Snuneymuxw First Nation (SFN) is honoured to serve our people and community as we advance the wellbeing of our Nation, lands, waters, and future generations. This is a pivotal time of growth and momentum for SFN, with exciting opportunities to contribute to meaningful, long‑term change.


Our work is grounded in service to our citizens and guided by our responsibilities to community, culture, and future generations. At SFN, every role contributes to building a stronger, more self‑determined Nation - together.


Why You’ll Love Working at SFN


At Snuneymuxw First Nation, we believe the unique gifts of each person strengthen us all. We offer a culturally grounded, inclusive workplace where employees are encouraged to bring their whole selves to work and grow both personally and professionally.


You can expect:



  • Meaningful work that positively impacts community

  • A respectful, values‑based, and collaborative environment

  • A balanced approach to work and wellness

  • Opportunities for learning, development, and career growth

  • A team united by purpose, guided by culture, and focused on the future


Total Rewards & Wellbeing


SFN offers a competitive total rewards package that supports employee health, work–life balance, and growth, including comprehensive benefits, pension participation, generous paid time off, and opportunities for learning and development in a values‑driven workplace.


About the Role


The Medical Office Assistant (MOA) provides administrative and medical office support to the Snuneymuxw Health Team and helps coordinate services for clients, families and community members. Reporting to the Primary Care Manager, the MOA works closely with clinic physicians to prepare for client visits, coordinate administrative follow-up and route test results and medical documents.


A detailed job description is attached to this posting.


What You’ll Do (Highlights)



  • Provide welcoming, culturally safe and trauma-informed service to clients, families and community members

  • Coordinate appointments, referrals and client communications, and maintain accurate, confidential electronic medical records

  • Coordinate the filing and routing of medical documents and test results to the appropriate clinician

  • Provide assigned clinical support, including client measurements, urine dipstick and analyzer testing with quality control checks, and chaperone support

  • Coordinate the safe handling, storage and transport of specimens

  • Maintain exam room readiness and supplies, and reprocess and sterilize medical instruments

  • Support team meetings, reporting, quality improvement and accreditation activities


What You Bring



  • Grade 12 graduation

  • Completion of a Medical Office Assistant program, or at least five years of directly related experience in a physician’s office

  • Current reprocessing certification, Transportation of Dangerous Goods (TDG) certification, and Standard First Aid & CPR level C with AED

  • Valid BC Class 5 driver’s licence

  • Demonstrated ability to use an EMR (TELUS Med Access preferred) and proficiency with Microsoft 365, including Word and Excel

  • Demonstrated ability to perform urine dipstick and analyzer testing, complete quality control checks, verify the correct client, specimen and requested test, and accurately record and route results in TELUS Med Access

  • Strong organizational, communication and de-escalation skills, with professional judgment and discretion

  • Ability to obtain and maintain a satisfactory Criminal Records Check with vulnerable sector search

  • Knowledge of Coast Salish cultural protocols and traditional practices is an asset


Our Commitment to Belonging


SFN believes diversity is a source of strength. We welcome applications from individuals of all backgrounds and life experiences and are committed to creating a workplace where people feel respected, supported, and valued.


Preference may be given to qualified Indigenous applicants in accordance with Section 16 of the Canadian Human Rights Act.


How to Apply


Please submit your application through ADP by December 4, 2026.


Applications should include:



  • Resume

  • Cover letter (optional unless otherwise stated)



We thank all applicants for their interest; only those selected for an interview will be contacted.

More about this job

Responsibilities

Provide administrative and clinical support to the health team, including coordinating appointments, referrals, client communications, and confidential medical records. Prepare for client visits, route test results and documents, support testing and specimen handling, maintain exam rooms and instruments, and contribute to team reporting and quality improvement.

Requirements

Requires Grade 12 graduation and completion of a Medical Office Assistant program or at least five years of directly related physician’s office experience. Applicants must have current reprocessing, TDG, and Standard First Aid and CPR Level C with AED certifications, a valid BC Class 5 driver’s licence, relevant EMR and Microsoft 365 skills, and the ability to obtain a satisfactory vulnerable-sector criminal record check.

Skills

  • Medical Office Administration
  • Electronic Medical Records
  • TELUS Med Access
  • Microsoft 365
  • Appointment Coordination
  • Referral Coordination
  • Confidential Records Management
  • Urine Dipstick And Analyzer Testing
  • Quality Control
  • Specimen Handling
  • Medical Instrument Reprocessing And Sterilization
  • Client Communication
  • De-escalation
  • Organization
  • Professional Judgment And Discretion
  • Culturally Safe And Trauma-informed Service

Benefits

  • Comprehensive Benefits
  • Pension Participation
  • Generous Paid Time Off
  • Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Healthcare
  • Administrative

Keywords

  • Medical Office Assistant
  • Medical Office Administration
  • Electronic Medical Records
  • TELUS Med Access
  • Microsoft 365
  • Word
  • Excel
  • Appointment Coordination
  • Referrals
  • Client Communications
  • Confidential Records
  • Urine Dipstick Testing
  • Analyzer Testing
  • Quality Control Checks
  • Specimen Handling
  • Reprocessing Certification
  • Standard First Aid
  • CPR Level C
  • AED
  • BC Class 5 Driver’s Licence
  • Medical Instrument Sterilization
  • Trauma-informed Service
  • Cultural Safety
  • Quality Improvement
  • Accreditation
  • Criminal Records Check
  • Vulnerable Sector Search
  • Coast Salish Cultural Protocols

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