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Added 13 mins ago
Credit Analyst, Senior Director, Power & Energy, Corporate, Infrastructure and Project Finance Group
Fitch Ratings
Toronto, ON
Full-time
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main…
Added 13 mins ago
General Manager, Environmental Services (EVS) Healthcare (Calgary)
Aramark Canada
Calgary, AB
Full-time
As we continue to strengthen our healthcare operations in the region, we're looking to connect with an experienced General Manager, Environmental Services who brings strong leadership…
Added 13 mins ago
Chief Financial Officer (CFO) Strategic Business Executive
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Calgary, AB
Full-time
The Chief Financial Officer (CFO) is a key executive leader responsible for the financial stewardship, strategic planning, governance support, and long-term sustainability of Grey Eagle…
Added 13 mins ago
General Manager, Environmental Services (EVS) Healthcare (Lethbridge)
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Full-time
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Principal Architect - Platform
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Ottawa, ON · Kanata, ON
Full-time
Extensive experience with Kubernetes deployment and cluster operations.
Added 13 mins ago
Account Executive, Public Sector
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Salesforce is the industry leader in CRM, helping public sector entities modernize service delivery, streamline operations, and lay the groundwork for Agentic enterprises within Government…
Added 42 mins ago
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Atlas Copco Group
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Full-time
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As a Quality Coordinator working in the Building Operations team at Pomerleau Construction, you will play a pivotal role in guaranteeing the integrity, safety and precision of our job…
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Actalent
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…certification requirements, ensuring alignment with engineering operations, customer expectations, airworthiness standards, general engineering standards, and internal company…
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Senior Director, News and University Affairs
The University of British Columbia
Vancouver, BC
$13,531.92 to $20,284.5 CAD / month
Full-time
The University of British Columbia is seeking an experienced and strategic communications leader to serve as the Senior Director, News and University Affairs.
Added 2 hours ago
Senior Director, News and University Affairs
University of British Columbia
Vancouver, BC · UBCV | Cecil Green Park House (CGPH)
$13,531.92 to $20,284.5 CAD / month
Full-time
The University of British Columbia is seeking an experienced and strategic communications leader to serve as the Senior Director, News and University Affairs.
Added 3 hours ago
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SOAR Community Services

Manager, Strategic Operations and Administration

Brantford, ON, Canada

Pay: Up to $71,818.5 CAD / year
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

We're Hiring: Manager, Strategic Operations and Administration

Location: Brantford, ON

Hours: Full-time Mon to Fri, 37.5 hrs/week

Start Date: As soon as possible

Apply by: October 13, 2026 | Reference: Strategic Operations

Email Applications to: kim.baker@soarcs.ca

About SOAR Community Services

At SOAR, we believe in lifting communities through compassionate, inclusive, and innovative care. Serving Brantford, Brant County, and Haldimand County, we provide accredited services in mental health, addictions, housing, justice, and employment.

We're a values-driven organization committed to continuous improvement, collaboration, and making a meaningful difference in the lives of the people we serve. If you're someone who thrives on bringing people together, improving processes, and turning ideas into action, we'd love to hear from you.

The Opportunity

We're seeking a dynamic, highly organized, and proactive leader to join our team as Manager, Strategic Operations & Administration.

This is a unique role that blends operational leadership with strategic project management. You'll oversee administrative operations and staff while serving as a key partner to the CEO and leadership team in advancing organizational priorities, coordinating agency-wide initiatives, and ensuring plans are translated into meaningful action.

You'll be at the centre of many of the activities that keep our organization moving forward, from supporting governance processes and leadership development initiatives to coordinating strategic projects, accreditation activities, and organizational planning efforts.

This role is ideal for someone who enjoys variety, takes initiative, sees opportunities for improvement, and loves helping teams stay focused, organized, and accountable. You'll work across departments, collaborate with leaders at all levels, and play a critical role in strengthening organizational effectiveness and supporting SOAR's continued growth and impact.

What You’ll Do

Lead Administrative Operations

Supervise and support administrative staff across the organization
Oversee administrative systems, workflows, and office operations
Support the CEO and Senior Leadership Team with key administrative and organizational processes
Coordinate Board of Directors communications, meetings, records, and governance activities
Manage policies, procedures, records management systems, and organizational documentation

Drive Strategic Initiatives

Lead and coordinate strategic and operational projects aligned with organizational priorities
Support implementation of new programs, services, and organizational initiatives
Develop project plans, timelines, communication plans, and monitoring processes
Identify opportunities to improve systems, processes, and organizational practices
Facilitate collaboration among departments and stakeholders to achieve project goals

Strengthen Organizational Accountability

Coordinate Management Team, supervisory, and leadership meetings, including agenda development, preparation of materials, meeting documentation, and action-item tracking
Monitor progress on strategic priorities, leadership decisions, and organizational action plans
Support implementation and reporting related to SOAR's strategic plan and key organizational initiatives
Develop tools and processes that strengthen communication, accountability, and follow-through across the Agency

Support Organizational Excellence

Oversee administration and evaluation of SOAR's leadership development program
Coordinate accreditation activities and related quality improvement initiatives
Lead planning and implementation of SOAR's Annual Impact Event
Support staff engagement, recognition, and agency-wide planning activities
Promote innovation, continuous improvement, and data-informed decision-making

What You Bring

Degree or diploma in Business Administration, Public Administration, Health Administration, Project Management, Social Sciences, Human Services, or a related field
Minimum 5 years of progressive experience in administration, operations, project management, organizational development, quality improvement, or a related field
Minimum 3 years of leadership or supervisory experience
Experience leading organizational projects, process improvements, or change initiatives
Strong project management, planning, and organizational skills
Exceptional communication, relationship-building, and facilitation abilities
Ability to manage multiple priorities while maintaining strong attention to detail
Experience supporting senior leaders, governance processes, committees, or Board activities is considered an asset
Experience supporting accreditation, quality improvement, strategic planning, or organizational development initiatives is considered an asset
Strong proficiency in Microsoft 365, SharePoint, Teams, and related collaboration tools
Access to reliable transportation

Who Will Thrive in this Role?

This role is a great fit for someone who:

Takes initiative and doesn't wait to be asked
Enjoys creating order and structure in a fast-paced environment
Is energized by coordinating people, projects, and priorities
Balances big-picture thinking with strong attention to detail
Builds strong relationships and works effectively across teams
Follows through on commitments and helps others do the same
Is curious, adaptable, and committed to continuous improvement
Enjoys helping organizations turn ideas into action

Why Join SOAR?

Salary: Starting at $71,818.50

Benefits:

Comprehensive health, dental, vision, and travel benefits
Employee Assistance Program (EAP)
RSP/TFSA participation and employer matching
Professional development opportunities
Staff wellness initiatives

Time Off:

Vacation entitlement starting at 3 weeks per year
Personal leave (60 hours annually)
Wellness hours (15 hours per year)

Ready to Make an Impact?

If you're someone who sees opportunities where others see obstacles, enjoys bringing structure to complexity, and thrives on helping teams turn ideas into reality, we'd love to hear from you.

In this role, you'll help connect strategy with execution, support leaders across the organization, drive meaningful initiatives, and strengthen the systems that help SOAR thrive.

Join us in advancing organizational priorities, strengthening our impact, and supporting the important work that improves lives across our community.

Full-time Mon to Fri, 37.5 hrs/week

Apply About employer

More about this job

Responsibilities

The Manager of Strategic Operations and Administration oversees administrative systems, staff, and office operations while partnering with the CEO to drive strategic projects and organizational initiatives. This role ensures that organizational plans are translated into action through effective governance, project management, and cross-departmental collaboration.

Requirements

Candidates must possess a degree or diploma in a relevant field and at least 5 years of progressive experience in administration, operations, or project management. Additionally, a minimum of 3 years of leadership or supervisory experience is required, along with strong proficiency in Microsoft 365 and collaboration tools.

Skills

Operational leadership
Strategic project management
Administrative systems
Governance
Policy management
Records management
Project planning
Stakeholder collaboration
Process improvement
Leadership development
Accreditation
Data-informed decision-making
Microsoft 365
SharePoint
Teams
Communication

Benefits

Comprehensive health, dental, vision, and travel benefits
Employee Assistance Program
RSP/TFSA participation and employer matching
Professional development opportunities
Staff wellness initiatives
Vacation entitlement
Personal leave
Wellness hours

Visa sponsorship

Not detected in the job text

Hiring contact

Kim Baker

Hiring contact email

kim.baker@soarcs.ca

Keywords

Strategic Operations
Administration
Project Management
Governance
Accreditation
Organizational Planning
Leadership Development
Process Improvement
Microsoft 365
SharePoint
Teams
Records Management
Policy Development
Change Management
Quality Improvement
Stakeholder Engagement
Strategic Planning
Operational Leadership
Non-profit
Social Services

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