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Sobeys

Administration & Systems - Manager Administration

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s Where You’ll Have An Impact

People Leadership

Create a coaching and development culture for all department employees which embraces a passion for food
Manage administration personnel by scheduling, recruiting, performance management, and training
Manage the hiring process for all departments
Conduct and coordinate new hire orientation/ on-boarding process
Provide guidance through the training process for each department
Implement training and development programs for all employees
Manage store operations as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide customer service to meet customer needs
Resolve customer issues

Policy/ Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered
Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

Perform administrative duties as required
Manage the department budget
Perform all payroll functions
Manage inbound and outbound inventory processes
Manage total store expenses
Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

Thoroughly understand all relevant company programs
Attend training as required
Maintain knowledge of current industry trends

Employee Engagement

Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Assist in all store functions as required
As requested by company

What You Bring To The Table

Above average oral and written communication skills
Full knowledge of department operations and skills
Proficient use of the Microsoft Office Suite
Full knowledge of total store operations and skills
Working knowledge of Kronos and SAP software
High school Diploma
Minimum of 18 months of experience in administration/ front end

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

Apply About employer

More about this job

Responsibilities

Lead and develop store administration personnel, oversee hiring, onboarding, training, payroll, and other human resources clerical functions. Manage administrative operations, budgets, inventory, expenses, customer service, and compliance while supporting store performance and employee engagement.

Requirements

Requires a high school diploma and at least 18 months of experience in administration or front end operations. Candidates should have strong oral and written communication skills, knowledge of department and total store operations, proficiency with Microsoft Office, and working knowledge of Kronos and SAP.

Skills

People Leadership
Coaching and Development
Recruiting
Scheduling
Performance Management
Training and Onboarding
Customer Service
Conflict Resolution
Payroll Administration
Budget Management
Inventory Management
Expense Management
Regulatory Compliance
Microsoft Office Suite
Kronos
SAP

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Store Administration
Retail Operations
People Leadership
Recruiting
Scheduling
Performance Management
Training and Development
New Hire Orientation
Onboarding
Customer Service
Human Resources Administration
Payroll
Budget Management
Inventory Management
File Maintenance
Expense Management
Food Safety
Occupational Health and Safety
Regulatory Compliance
Financial Targets
Key Performance Indicators
Employee Engagement
Microsoft Office Suite
Kronos
SAP

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