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Added 2 mins ago
CS
Management Consultant - Analyst, Associate, Senior Associate
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- Full-time
Learn Continuously - convey humility, unwavering positive attitude, and a drive for improvement
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QH
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- Full-time
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Marketing Manager - Cargo
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Application System Analyst ( 6 months contract )
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AB · Greater Edmonton Metropolitan Area
- Contract
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Sobeys

Application System Analyst ( 6 months contract )

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 5, 2026
Experience: 1–3 years of experience in IT support, desktop support, hardware deployment, technical operations, or a related role; retail or pharmacy technology experience is an asset.
Posting language: English
Posted: Nov 5, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a 6 months contract opportunity for a Application System Analyst. This role can be based out of one of our main offices including: Stellarton, NS, Dartmouth, NS, Mississauga, ON, Edmonton, AB, or Calgary, AB.

As a Retail Pharmacy Technologist With Sobeys, You Will

Provide Level 2 support for retail pharmacy hardware and application incidents, service requests, and changes within established service levels.
Troubleshoot pharmacy workstations, servers, printers, scanners, application, network-connected peripherals, and other in-store technology, escalating complex issues to senior team members or vendors as required.
Assist with hardware lifecycle activities, including equipment intake, staging, imaging, certification, deployment, replacement, inventory, and retirement.
Support the testing and certification of new or replacement pharmacy hardware and peripherals under the guidance of senior technical resources.
Participate in pharmacy technology deployments, hardware refreshes, store openings, renovations, acquisitions, conversions, and closures.
Coordinate onsite hardware installations and service activities with stores, field technicians, internal technology teams, and external vendors.
Assist with Windows workstation and server configuration, operating system updates, patching, software deployment, and basic network troubleshooting.
Monitor hardware-related incidents and recurring issues, document findings, and contribute to root cause analysis and long-term corrective actions.
Maintain accurate hardware inventories, asset records, configuration details, support procedures, and knowledge articles.
Follow established security, change-management, incident-management, and operational support processes.
Participate in after-hours or on-call support as required for pharmacy operations and planned deployments.
Develop technical knowledge of the pharmacy environment through hands-on troubleshooting, training, documentation, and collaboration with senior Hardware Technologists and Application Analysts.
Identify opportunities to improve hardware support processes, documentation, deployment activities, and operational efficiency.

What Your Resume Will Include And Demonstrate To Us

College diploma or university degree in Information Technology, Computer Science, Computer Systems Technology, or an equivalent combination of education and practical experience.
1–3 years of experience in IT support, desktop support, hardware deployment, technical operations, or a related role; retail or pharmacy technology experience is an asset.
Hands-on experience troubleshooting Windows workstations, printers, scanners, peripherals, and network-connected devices.
Familiarity with Windows Server environments, Active Directory, software deployment, patching, and basic networking concepts.
Experience with hardware staging, imaging, installation, replacement, inventory, or lifecycle management.
Ability to follow technical procedures while developing the skills required to troubleshoot issues independently.
Strong problem-solving and analytical skills with a willingness to investigate unfamiliar technology and learn from senior technical resources.
Strong organizational skills and attention to detail, including accurate asset tracking and technical documentation.
Strong communication and customer-service skills with the ability to work effectively with pharmacy teams, internal technology groups, field technicians, and vendors.
Ability to manage multiple incidents, requests, and deployment activities while meeting operational priorities.
Experience with ServiceNow or another IT service-management platform is considered an asset.
Exposure to PowerShell, SCCM or similar endpoint-management tools, and automation is considered an asset.
Knowledge of ITIL processes and continuous improvement practices is considered an asset.
Retail pharmacy industry experience is considered an asset.

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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More about this job

Responsibilities

Provide Level 2 support for pharmacy hardware, applications, and related incidents, including troubleshooting workstations, servers, printers, scanners, and network-connected devices. Support hardware lifecycle activities and technology deployments, coordinate installations, maintain asset and support documentation, and follow operational, security, and change-management processes.

Requirements

A college diploma or university degree in IT, computer science, computer systems technology, or equivalent education and practical experience is required, along with 1–3 years of relevant IT support or technical operations experience. Candidates should have hands-on Windows and peripheral troubleshooting experience, familiarity with Windows Server, Active Directory, deployment and patching, and strong organizational, analytical, and communication skills.

Skills

Windows Troubleshooting
Hardware Support
Printer and Scanner Troubleshooting
Windows Server
Active Directory
Software Deployment
Patching
Basic Networking
Hardware Staging and Imaging
Hardware Lifecycle Management
Asset Tracking
Technical Documentation
Incident Management
Problem-Solving
Customer Service
PowerShell

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Retail Pharmacy
Level 2 Support
Windows Workstations
Windows Server
Active Directory
Printers
Scanners
Network-Connected Peripherals
Hardware Staging
Imaging
Hardware Certification
Hardware Deployment
Hardware Lifecycle Management
Inventory Management
Software Deployment
Operating System Updates
Patching
Basic Networking
ServiceNow
PowerShell
SCCM
Endpoint Management
ITIL
Incident Management
Change Management
Root Cause Analysis
Asset Records
Technical Documentation
Vendor Coordination

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