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Sobeys

Coordinator Pharmacy Operations Support - Term

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: Undergraduate Degree or DEC with minimum of 2 years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Our Pharmacy team is searching for a teammate to support our operations in Atlantic Canada. The Coordinator of Pharmacy Operations Support will actively participate in the prioritization of maintenance request and help facilitate change. Their role is responsible to monitor and report comprehensive metrics for operations efficiencies, process innovation and optimization to Director of Operations, Pharmacy District Managers and Pharmacy Managers.

Please note: This is a 7-month term position.

Here’s Where You’ll Be Focusing

Monitor all operational and system changes to ensure pilots and/or deploys are handled effectively with a focus of mitigating risk to the business
Act as an integrator on systems and process training needs
Drive continuous improvement of team analytics by ensuring any operational or system changes that may impact reporting is identified and managed
Monitor and articulate key performance indicators (KPI's) to Pharmacy Manager
Review and ensure adherence to government regulations and pharmacy compliance results included OHS Standards & audits, IHM and Pharmacy CQI's
Continually assess effectiveness of standards and provide feedback for improvement
Collaborate with the Operations and key internal stakeholders (Pharmacy Programs, Continuous Improvements, etc) in the ideation, pilots and curriculum of all new and existing programs.
Work with PDMs and Pharmacy Managers to build knowledge and capability of new learners and under performers
Support Director of Operations and PDM's to assist in the removal of barriers in the execution of superior customer service.

What You Have To Offer

Undergraduate Degree or DEC with minimum of 2 years of relevant experience
Retail pharmacy experience with knowledge of operations, systems and processes
Excellent organizational and decision-making skills
Proficient use of Microsoft Office Suite

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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More about this job

Responsibilities

Monitor pharmacy operational and system changes, maintenance requests, performance metrics, and compliance to support effective implementation and reduce business risk. Collaborate with pharmacy leaders and internal stakeholders on training, continuous improvement, new programs, and removing barriers to customer service.

Requirements

Requires an undergraduate degree or DEC and at least two years of relevant experience, including retail pharmacy knowledge of operations, systems, and processes. Candidates should have strong organizational and decision-making skills and be proficient with Microsoft Office.

Skills

Pharmacy Operations
Operational Monitoring
KPI Reporting
Data Analytics
Process Improvement
Change Management
Risk Mitigation
Systems Training
Regulatory Compliance
Occupational Health and Safety
Audit Compliance
Program Development
Stakeholder Collaboration
Decision-Making
Organization
Microsoft Office

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Retail Pharmacy
Maintenance Requests
Operational Changes
System Changes
Pilot Programs
Risk Mitigation
Process Training
Operational Metrics
Analytics
Key Performance Indicators
Process Innovation
Process Optimization
Government Regulations
Pharmacy Compliance
Occupational Health and Safety Standards
Audits
IHM
Pharmacy CQI
Continuous Improvement
Program Development
Curriculum Development
Customer Service
Microsoft Office Suite
Pharmacy Managers
Pharmacy District Managers

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