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BT
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Director, HR Operations
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Sobeys

Director, HR Operations

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum of 10 years of progressive HR experience.
Posting language: English
Posted: Oct 6, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Ready to make an impact?

As HR Director, Operations, you will partner with Retail Operations leaders to shape and deliver people strategies that support business performance, employee engagement, and talent development across our corporate and franchise network. You will lead a team of HR professionals and work closely with HR Centres of Excellence to deliver practical, business-focused solutions.

Here’s Where You’ll Be Focusing

Partner with senior Operations leaders to align people priorities with business objectives.
Lead, coach, and develop a team of HR Business Partners supporting retail operations.
Oversee the delivery of HR programs, policies, and initiatives across the business.
Partner with Labour Relations on collective agreement matters, negotiations, and employee relations.
Build strong relationships across corporate and franchise locations.
Champion employee engagement, inclusion, leadership development, and a positive workplace culture.
Monitor key people metrics and identify risks, trends, and opportunities.
Lead workforce planning, succession planning, and talent development initiatives.
Collaborate with HR COEs and Finance to ensure programs are aligned, practical, and financially supported.

What You Bring To The Table

Undergraduate degree in Human Resources, Business, or a related field.
Minimum of 10 years of progressive HR experience.
Experience in a multi-site, unionized and non-unionized retail or operational environment.
Strong knowledge of employment, human rights, and labour legislation.
Proven experience partnering with senior leaders and influencing business decisions.
Strong employee relations, conflict resolution, coaching, and change management skills.
Demonstrated ability to lead and develop HR professionals.

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

Apply About employer

More about this job

Responsibilities

Partner with senior retail operations leaders to align people strategies with business objectives, and lead a team of HR Business Partners supporting corporate and franchise locations. Oversee HR programs and policies, labour and employee relations, workforce and succession planning, talent development, engagement initiatives, and analysis of people metrics in collaboration with HR Centres of Excellence and Finance.

Requirements

Requires an undergraduate degree in Human Resources, Business, or a related field and at least 10 years of progressive HR experience. Candidates should have experience in multi-site unionized and non-unionized retail or operational environments, strong knowledge of employment, human rights, and labour legislation, and demonstrated leadership, employee relations, coaching, conflict resolution, and change management capabilities.

Skills

HR Business Partnering
People Strategy
Leadership
Coaching
Employee Relations
Labour Relations
Conflict Resolution
Change Management
Workforce Planning
Succession Planning
Talent Development
Employee Engagement
Inclusion
Employment Legislation
Human Rights Legislation
People Metrics

Benefits

Health And Dental Benefits
Retirement And Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee And Family Assistance Program
Learning And Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Business Partners
Retail Operations
People Strategy
HR Programs
HR Policies
Labour Relations
Collective Agreements
Employee Relations
Employment Legislation
Human Rights Legislation
Unionized Environment
Non-Unionized Environment
Multi-Site Operations
Workforce Planning
Succession Planning
Talent Development
Employee Engagement
Inclusion
Leadership Development
Change Management
Conflict Resolution
People Metrics
HR Centres Of Excellence
Finance

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