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Added 2 mins ago
Customer Experience Leader - Regina, SK
Indigo Books & Music
Regina, SK
$16.35 to $24.55 CAD / hour
Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 16 mins ago
Planning & Purchasing Manager
WakeWater Beverage Company
Toronto, ON
Full-time
Channel-level demand logic across club, grocery, convenience, e-commerce and D2C
Added 16 mins ago
Store Manager
L'Équipeur
Rimouski, QC
Full-time
At L’Équipeur, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and…
Added 46 mins ago
Customer Experience Leader - Regina, SK
Indigo
Regina, SK
$16.35 to $24.55 CAD / hour
Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 1 hour ago
National Account Manager - Growth Channel
Multy
Concord, ON
Full-time
University degree in business/marketing and a min of 5-10 years related work experience selling to the USA retail channel(s).
Added 1 hour ago
District Sales Leader
Bimbo Canada
Moncton, NB
Full-time
…its supply chain network while serving major grocery chains, retail outlets and foodservice operations across…
Added 1 hour ago
Corporate Development & Market Strategy Lead
The Semios Group
Remote, Canada
Full-time · Remote
We are seeking a data-driven Corporate Development & Market Strategy Lead to accelerate our growth leveraging applied technology in agricultural-based supply chains. This veteran…
Added 2 hours ago
Corporate Development & Market Strategy Lead
Semios
Vancouver, BC
$101,000 to $137,000 CAD / year
Full-time
We are seeking a data-driven Corporate Development & Market Strategy Lead to accelerate our growth leveraging applied technology in agricultural-based supply chains. This veteran…
Added 2 hours ago
Store Manager
Canadian Tire Corporation
Rimouski, QC
Full-time
At L’Équipeur, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and…
Added 3 hours ago
Founding Marketer
Calico AI
Toronto, ON
Full-time
…revenue lines (software licenses and production), a social media lead who'll work alongside you, and a market full of product operators who've never been marketed to…
Added 3 hours ago
Founding Marketer
Calico AI
Toronto, ON
Full-time
…revenue lines (software licenses and production), a social media lead who'll work alongside you, and a market full of product operators who've never been marketed to…
Added 3 hours ago
Supervisor (Part Time)
Carters Inc.
Niagara-on-the-Lake, ON
Part-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 4 hours ago
Assistant Manager - Southcentre
Old Navy
Calgary, AB
Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 4 hours ago
Vice President Supply Chain
Greenhouse
Mississauga, ON
Full-time
You will lead the Director of Supply Chain and partner closely with Operations, Commercial, Finance and Quality. Success will be measured by business results and the strength of the team…
Added 5 hours ago
Director, Sales & Marketing ,Natural Health Products
Apotex
Toronto, ON · North York, ON
The Director of Sales – Retail Health Food Division is responsible for leading and executing the national sales strategy across Canada’s health food retail channel. This role drives revenue…
Added 6 hours ago
Assistant Manager - Etobicoke SmartCentre
Old Navy
Toronto, ON · Etobicoke, ON
Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 14 hours ago
Assistant Store Manager (Temporary 7 months) - Prince Street Plaza
Jobbe
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Added 15 hours ago
Global Fulfillment Strategy Manager
lululemon
Vancouver, BC
Full-time
Support the development, coordination and maintenance of functional strategies across the Global Fulfillment portfolio, working in partnership with strategic partners and leaders across…
Added 16 hours ago
Store Manager - Smart Centres Calgary Southeast
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
Full-time
Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
Added 17 hours ago
CCaaS Delivery Lead
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
Full-time
…creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the…
Added 20 hours ago
Director, Product & Brand
Indochino Apparel Inc
Vancouver, BC
Full-time
Global sourcing and mill development: select fabrics at market and directly with European and Asian vendors, negotiate cost, minimums and lead times, and hold quality and construction…
Added 20 hours ago
Technology Strategy & Transformation, Senior Associate
Pwc Canada
Ottawa, ON
Full-time
Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Added 21 hours ago
Technology Strategy & Transformation, Senior Associate
PwC
Ottawa, ON
Full-time
Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Added 21 hours ago
Global Fulfillment Strategy Manager
lululemon
Vancouver, BC
Full-time
Support the development, coordination and maintenance of functional strategies across the Global Fulfillment portfolio, working in partnership with strategic partners and leaders across…
Added 22 hours ago
Global Fulfillment Strategy Manager
lululemon
Toronto, ON
Full-time
Support the development, coordination and maintenance of functional strategies across the Global Fulfillment portfolio, working in partnership with strategic partners and leaders across…

Sobeys

E-commerce Business Lead

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: 8+ years of experience in eCommerce, retail, digital, marketing, merchandising, category management, or a related commercial function.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Overview

We are looking for an Ecommerce Business Lead who is accountable for driving the growth, performance, and commercialization of the eCommerce business. Acting as the owner of the digital business, this role is responsible for translating the broader eCommerce strategy into a clear business plan, identifying opportunities to accelerate growth and digital adoption, and ensuring strong execution across customer experience, commercial performance, and cross-functional initiatives.

This role will work closely with teams across Digital, Merchandising, Marketing, Operations, Technology, and external partners to deliver a seamless and compelling customer experience. The ideal candidate is a strategic and commercially minded leader who can connect customer needs, business performance, and digital opportunities to deliver measurable results.

Here's What You’ll Be Focusing On

Owns eCommerce Business Performance: Accountable for eCommerce outcomes, including revenue, conversion, customer growth, retention, average order value, profitability, and digital penetration. Monitors performance, identifies risks and opportunities, and takes action to improve results.
Develops and Executes the eCommerce Strategy: Translates business priorities and enterprise eCommerce objectives into an annual digital commerce plan. Identifies customer, category, market, and competitive opportunities to accelerate digital adoption and drive incremental growth.
Leads Commercialization and Launch Readiness: Owns the business readiness and go-to-market plan for eCommerce launches, new capabilities, major campaigns, and platform enhancements. Defines success metrics, monitors launch performance, and leads optimization.
Orchestrates Cross-Functional Execution: Coordinates Digital Experience, Site Merchandising, CRM, Paid Media, Analytics, Technology, Marketing, Merchandising, Operations, and external partners to ensure all work is aligned to commercial priorities and the customer proposition.
Owns the Trading Calendar and Performance Cadence: Owns the eCommerce trading rhythm, integrating seasonal plans, promotional priorities, category strategies, customer engagement programs, and business reviews.
Acts as Primary eCommerce Partner to Leadership: Serves as the main business interface between eCommerce and leadership. Aligns stakeholders on strategy, priorities, performance risks, investment needs, and customer experience opportunities.
Defines Business Requirements and Prioritization Inputs: Represents the business in product, experience, site merchandising, CRM, media, analytics, and technology planning. Ensures initiatives are prioritized based on customer impact, commercial value, and business case delivery.

What You Should Have

University degree in Business, Commerce, Marketing, Retail Management, or a related field.
8+ years of experience in eCommerce, retail, digital, marketing, merchandising, category management, or a related commercial function.
Demonstrated experience delivering business results through cross-functional leadership, planning, and execution.
Strong commercial and financial acumen with experience managing performance against revenue, growth, customer, or profitability objectives.
Proven ability to translate business strategy into actionable plans and deliver measurable results.
Strong stakeholder management, communication, and influencing skills, with the ability to operate effectively in a matrixed environment.
Experience working across digital, retail, merchandising, marketing, technology, and/or customer experience functions.
Experience launching or scaling digital products, platforms, eCommerce capabilities, or customer experiences is preferred.
Experience in grocery retail, omnichannel commerce, or digital channel management is preferred.

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

Apply About employer

More about this job

Responsibilities

Own e-commerce business performance and translate enterprise priorities into plans that grow revenue, customer adoption, retention, profitability, and digital penetration. Lead launch readiness and trading plans while coordinating cross-functional teams and serving as the primary e-commerce business partner to leadership.

Requirements

A university degree in business, commerce, marketing, retail management, or a related field and at least eight years of relevant commercial, retail, digital, or e-commerce experience are required. Candidates should demonstrate commercial and financial acumen, measurable results through cross-functional leadership, strategic planning, stakeholder influence, and experience across digital and retail functions; grocery, omnichannel, and digital product launch experience are preferred.

Skills

Commercial Strategy
Revenue Growth
Performance Management
Financial Acumen
Cross-Functional Leadership
Business Planning
Go-To-Market Planning
Launch Readiness
Customer Experience
Stakeholder Management
Digital Adoption
Commercialization
Retail
Omnichannel Commerce
Performance Analytics

Benefits

Health And Dental Benefits
Retirement And Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee And Family Assistance Program
Learning And Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Digital Commerce
Retail
Grocery Retail
Omnichannel Commerce
Commercial Strategy
Business Planning
Revenue Growth
Conversion
Customer Growth
Customer Retention
Average Order Value
Profitability
Digital Penetration
Go-To-Market Planning
Launch Readiness
Trading Calendar
Site Merchandising
Paid Media
Analytics
Digital Experience
Technology
Merchandising
Marketing
Operations
Stakeholder Management
Cross-Functional Leadership
Performance Management
Customer Experience

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