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Added 14 mins ago
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Full-time
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Added 41 mins ago
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Sobeys

Front End - Manager Front End

Kincardine, ON, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.

Ready to start fresh?

The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s Where You’ll Have An Impact

People Leadership

Create a coaching and development culture for all store employees that embraces a passion for food
Demonstrate outstanding leadership while serving as a role model
Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered to by employees
Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
Maintain a thorough understanding of all relevant company programs and attend training as required

Financial

Balance cash office according to company policies and procedures
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

Personal/ Professional Development

Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities.

Other Duties

Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
Other duties as required

What You Bring To The Table

Minimum 18 months of retail store experience, front-end department experience preferred
High School Diploma
Full knowledge of total store and department operations
Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
Proficiency in Microsoft Office Suite
Above average communication skills (oral and written)
Ability to work independently in a fast-paced environment

Our affiliate and franchise stores offer teammates competitive total compensation packages that will vary by role, location and store ownership. To learn more about this opportunity - including expected range of compensation in accordance with Pay Transparency Legislation where required - please click the “I’m interested” or "Apply" button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided.

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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More about this job

Responsibilities

Lead, coach, and develop front-end department employees while delivering strong customer service and an engaging shopping experience. Manage department operations, budgets, labour, inventory, merchandising, regulatory compliance, and financial performance.

Requirements

Requires at least 18 months of retail store experience, preferably in a front-end department, and a high school diploma. Candidates should understand store and department operations, be able to analyze financial reports and manage budgets, use Microsoft Office, communicate effectively, and work independently in a fast-paced environment.

Skills

People Leadership
Coaching And Development
Customer Service
Retail Operations
Budget Management
Financial Reporting
Labour Cost Control
Inventory Control
Merchandising
Product Knowledge
Sales Forecasting
Microsoft Office Suite
Food Safety
Occupational Health And Safety
Communication
Performance Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-End Department
Store Operations
People Leadership
Employee Engagement
Customer Loyalty
Customer Service
Budget Management
Financial Targets
Financial Reports
Sales Forecasting
Variance Analysis
Labour Cost Control
Inventory Control
Product Presentation
Merchandising
Product Knowledge
Promotions
Occupational Health And Safety
Food Safety
Regulatory Compliance
Microsoft Office Suite
Performance Management
Succession Planning
Community Events

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