Front End - Supervisor Front End
- Brentwood Bay, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.
Ready to Make an Impact?
The front-end supervisor is required to deliver exceptional customer service at all times.
In the absence of the front-end manager, they are responsible for resolving cash register issues and securing the cash registers in the safe.
Here’s Where You’ll Be Focusing
- Ensure that customer service is exceptional.
- Apply policies and procedures, comply with government health guidelines and occupational health and safety standards, and ensure they are consistently applied and adhered to by all department employees.
- Act as a resource person for team members.
- Create a work environment that promotes trust and communication within your team.
- Perform various cash register accounting operations (money transfers, deposits, checks, weekly audits, etc.) in collaboration with the front-end manager.
- Perform any other related duties.
- A high school diploma is a valuable asset.
- You have at least six months of experience as a cashier.
- You have valuable management experience and knowledge of point-of-sale computer systems.
- You are customer service-oriented.
- You foster communication and team spirit.
- You are proficient with basic accounting operations.
- You are known for your interpersonal skills and energy.
- Flexible work hours and ability to work overtime
- Short-term exposure to chemicals and cleaning products
- Ability to stand for extended periods of time
- Ability to lift up to 20 kg
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
More about this job
Responsibilities
Deliver exceptional customer service and support front-end team members, including resolving register issues and securing cash when the front-end manager is absent. Apply workplace policies and safety standards, foster team communication, and perform cash accounting tasks such as transfers, deposits, check processing, and audits.
Requirements
At least six months of cashier experience is required; management experience and knowledge of point-of-sale systems are valuable. A high school diploma is an asset, along with customer-service orientation, basic accounting proficiency, communication and teamwork skills, schedule flexibility, and the ability to stand for extended periods and lift up to 20 kg.
Skills
- Customer Service
- Cash Register Operations
- Cash Handling
- Cash Reconciliation
- Deposits
- Money Transfers
- Check Processing
- Weekly Audits
- Point-of-Sale Systems
- Basic Accounting
- Team Leadership
- Communication
- Interpersonal Skills
- Policy Compliance
- Occupational Health and Safety
Benefits
- Health and Dental Benefits
- Retirement and Savings Programs
- Employee Share Ownership Plan
- In-Store Discount
- Virtual Healthcare
- Employee and Family Assistance Program
- Learning and Development Opportunities
- Parental Leave Top-Up
- Paid Vacation
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Finance & Accounting
- Security & Safety
Keywords
- Retail
- Front-End Supervision
- Customer Service
- Cashier
- Cash Register
- Point-of-Sale Systems
- Cash Handling
- Money Transfers
- Deposits
- Check Processing
- Cash Accounting
- Weekly Audits
- Team Leadership
- Communication
- Management Experience
- Basic Accounting
- Government Health Guidelines
- Occupational Health and Safety
- Policy Compliance
- Flexible Work Hours
- Overtime
- Chemical Exposure
- Lifting
- Standing