Closed listing
Front End - Supervisor Front End II
- Sidney, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
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The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Here’s Where You’ll Have An Impact
The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Here’s Where You’ll Have An Impact
- Always keep work area clean and presentable
- Remain current with weekly and in-store specials
- Ensure accurate labeling of products through adherence to company pricing strategies
- Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
- Run, monitor and analyze sales data reports
- Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
- Monitor execution of company inventory control procedures
- Lead department in accordance with company presentation standards
- Act as the departmental "go-to" person in charge of department, when required
- Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
- Schedule and monitor breaks, back-ups, and other departmental activities
- Participate in the final inventory calculations
- Follow store lock-up procedures, when required
- Other duties as required
- Full knowledge of department operations and skills
- Ability to work independently in a fast-paced environment
- Ability to work a variety of shifts including evenings and weekends
- High School Diploma
- Minimum 12 months experience
More about this job
Responsibilities
The Front-End Supervisor ensures a superior customer experience by coaching staff and managing department operations. They are responsible for monitoring sales data, ensuring compliance with safety and corporate initiatives, and acting as the primary lead in the absence of management.
Requirements
Candidates must have a high school diploma and a minimum of 12 months of relevant experience. The role requires the ability to work independently in a fast-paced environment and flexibility to work evenings and weekends.
Skills
- Staff Coaching
- Employee Development
- Customer Service
- Sales Data Analysis
- Inventory Control
- Staff Scheduling
- Recruitment
- Compliance Monitoring
- Departmental Leadership
- Pricing Strategies
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
Keywords
- Retail
- Customer Loyalty
- SOP
- OH&S
- Food Safety
- Inventory Control
- Sales Reports
- Staff Management
- Pricing Strategies
- Departmental Operations