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Front End - Supervisor Front End II

  • Woodstock, NB, Canada

Full-time

Apply on jobs.sobeyscareers.com About employer

Application link verified · Nov 14, 2026. Applications open in a new tab.

Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

This is a Permanent part time position. The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s Where You’ll Have An Impact

  • Always keep work area clean and presentable
  • Remain current with weekly and in-store specials
  • Ensure accurate labeling of products through adherence to company pricing strategies
  • Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
  • Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
  • Monitor execution of company inventory control procedures
  • Lead department in accordance with company presentation standards
  • Act as the departmental "go-to" person in charge of department, when required
  • Schedule and monitor breaks, back-ups, and other departmental activities
  • Follow store lock-up procedures, when required
  • Other duties as required such as cashier, self checkout attendant, customer service clerk, and office clerk.

What You Bring To The Table

  • Full knowledge of department operations and skills
  • Ability to work independently in a fast-paced environment
  • Ability to work a variety of shifts including evenings and weekends Sunday to Saturday 7am-10pm

Education

  • High School Diploma
  • Minimum 12 months experience

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
More about this job

Responsibilities

Supervise the front-end department and staff, providing coaching and development while ensuring a strong customer service experience and supporting customer loyalty. Maintain store presentation, pricing accuracy, inventory controls, safety and food-safety compliance, and departmental activities; serve as the department lead when required and assist in other store roles as needed.

Requirements

A high school diploma and at least 12 months of experience are required, along with knowledge of department operations. Candidates must be able to work independently in a fast-paced environment and work a variety of shifts, including evenings and weekends.

Skills

  • Customer Service
  • Staff Coaching and Development
  • Department Supervision
  • Customer Loyalty
  • Inventory Control
  • Product Labeling and Pricing
  • Store Presentation Standards
  • Standard Operating Procedure Compliance
  • Occupational Health and Safety Compliance
  • Food Safety Compliance
  • Break and Activity Scheduling
  • Cashiering
  • Self-Checkout Assistance
  • Independent Work
  • Fast-Paced Work

Benefits

  • Health and Dental Benefits
  • Retirement and Savings Programs
  • Employee Share Ownership Plan
  • In-Store Discount
  • Virtual Healthcare
  • Employee and Family Assistance Program
  • Learning and Development Opportunities
  • Parental Leave Top-Up
  • Paid Vacation

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Front-End Supervision
  • Retail
  • Customer Service
  • Staff Coaching
  • Staff Development
  • Customer Loyalty
  • Department Operations
  • Product Labeling
  • Pricing Strategies
  • Store Specials
  • Inventory Control
  • Standard Operating Procedures
  • Occupational Health and Safety
  • Food Safety
  • Store Presentation Standards
  • Break Scheduling
  • Cashiering
  • Self-Checkout
  • Customer Service Clerk
  • Office Clerk

Seniority

Mid level

Perks

  • Generous paid time off
  • Parental leave
  • Retirement plan
  • Stock or equity
  • Employee discount

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