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Added 32 mins ago
FS
Technician in Charge – Comox, BC
First Student
Comox, BC
- Full-time
Previous experience as a lead technician, supervisor, or manager is preferred
Added 32 mins ago
DT
Merch Assistant Manager
Dollar Tree Stores
Ottawa, ON
- Full-time
…description for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other…
Added 32 mins ago
A
General Assistant
ALS
Fort St. John, BC · CAN - BC - Fort St John
- Full-time
Other duties as assigned by the Supervisor or Manager.
Added 47 mins ago
TH
Milk Prep Room Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Take direction from supervisor and provide input regarding overall improvement of the area. Report any errors and concerns to supervisor.
Added 47 mins ago
GC
Industrial Mechanic (Millwright), Shovel and Drill Maintenance
Glencore Canada
Sparwood, BC
- Full-time
Reporting to the Shovel and Drill Supervisor, Industrial Mechanics (Millwrights) in our maintenance departments are responsible for inspect, troubleshoot and diagnose the root causes of…
Added 47 mins ago
SW
Maintenance Technician
STAGE Windows & Doors
Concord, ON
- $28 to $30 CAD / hour
- Full-time
Performing assigned daily repairs, and emergency and preventative maintenance, the Maintenance Supervisor will complete repair records and logs as required review work orders, estimate time…
Added 47 mins ago
TC
Temporary Full Time Customer Service Representative, Recreation (3 month contract)
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Supervisor of Customer Service, the Customer Service Representative achieves an exceptional level of customer service, resolving the majority of client issues, complaints…
Added 47 mins ago
TC
Part Time Security - Community Schools
The Corporation of the Town of Ajax
Ajax, ON
- Part-time
Reporting to the Facility Supervisor, the Security - Community Schools staff are responsible for the opening and closing of the Community School for permit holders, assisting department…
Added 47 mins ago
AC
Member Solutions Centre Representative I (Full-Time, Permanent) Henderson
Access Credit Union
Kingston, ON · Henderson Branch
- Full-time
…responding to inquiries, processing transactions and promoting the full range of credit union products and…
Added 47 mins ago
AC
Member Service Representative I (Full-Time, Permanent) Winkler
Access Credit Union
Winkler, MB
- Full-time
This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.
Added 47 mins ago
SS
Warehouse Supervisor/ Superviseur d’entrepôt
Simpson Strong-Tie
Châteauguay, QC · SST - Canada QC
- Full-time
This is a full-time, position located in Châteauguay, QC.
Added 1 hour ago
RS
Material Handler / Forklift Operator - Afternoon Shift
Ryder Supply Chain Solutions
Oakville, ON · CAN - Oakville ON Service Rd
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 1 hour ago
RS
Logistics Supervisor - Weekend Afternoon Shift
Ryder Supply Chain Solutions
Milton, ON · CAN - Milton ON Peddie Rd
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and…
Added 1 hour ago
RS
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and…
Added 1 hour ago
RA
Production Supervisor - 1st shift (ETO)
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
You will report directly to the Production Manager. You will work full time onsite in Cambridge, Ontario.
Added 1 hour ago
LC
Health Educator I
Lake Cumberland Home Health
Cumberland, BC
- Full-time
…REQUIRED TO OBTAIN CREDENTIALS OUTLINED BELOW WITHIN A REASONABLE TIME, OR IF EMPLOYEES POSSESS SUCH CREDENTIALS AT THE TIME OF HIRE THEY WILL BE REQUIRED TO MAINTAIN THOSE CREDENTIALS SO…
Added 2 hours ago
DE
Peer Support Supervisor
Downtown Eastside Women s Centre
Vancouver, BC
- $34.97 to $38.25 CAD / hour
- Full-time
- Temporary
Temporary, full-time (Until March 31st 2027 )
Added 2 hours ago
AA
Medical Secretary
Access Alliance
Toronto, ON
- $23.08 to $27.42 CAD / hour
Please note that we are advertising two Medical Secretary positions (Part-time: 17.5 hours per week & Full-time: 35 hours per week). When answering the application questions, please clearly…
Added 2 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Fraser Health is seeking 1 full-time Pediatrician at Chilliwack General Hospital (CGH).
Added 2 hours ago
HM
Urology
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
The Urology Service at Langley Memorial Hospital is seeking a full-time urologist to join a well-established local group of two full-time urologists. This is an excellent opportunity to…
Added 2 hours ago
AB
Clinic Administrative Support Supervisor
All Brains Clinic Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Permanent / indeterminate, full-time, non-seasonal
Added 2 hours ago
WC
Recreation Aide
West Coast Seniors Housing Management Limited Partnership
Nanaimo, BC
- $31.64 CAD / hour
- Full-time
Position: Full-Time Permanent, Recreation Aide - Long Term Care
Added 2 hours ago
Manager Plumbing and Gas
City of Vancouver
Vancouver, BC
Directs the Supervisor reporting to this position with respect to the administration and technical requirements, policies and procedures of the by-laws administered by the branch including…
Added 2 hours ago
M&
Field Care Supervisor
McCarthy & Stone
Harrogate, BC
- Full-time
Field Care Supervisor (Domiciliary Care) – Harrogate, Leeds & Bradford
Added 2 hours ago
AS
Production Supevisor
Andriani S.p.A.
ON · Ontario, Canada
- Full-time

Sobeys

Front Store - Supervisor Front Store

Saint John, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

The Supervisor of Customer Service will ensure that customers will receive a superior customer service experience by coaching and developing a friendly, well-trained staff. The Supervisor will provide management and leadership to all CSA’s within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. The Supervisor willalso provide leadership on all Human Resource clerical functions within the store and is responsible for administrative duties including payroll, file maintenance, A/P, and expenses. Actively contributes to an environment of employee and customer engagement.

Here’s Where You’ll Have An Impact

People Leadership

Provide customer service excellence to meet customer and employee needs
Create a coaching and development culture for all employees which embraces a passion for health and wellness
Supervise and provide support to all CSA’s
Manage CSA’s by scheduling, recruiting and performance management
Manage the hiring process for Front Store CSA’s
Conduct and coordinate new hire orientation/on-boarding process
Manage store operations as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Provide superior customer service to meet customers needs
Resolve customer issues

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered
Ensure that WHMIS,OH&S and other regulatory requirements and procedures are implemented and maintained

Financial

Perform administrative duties as required
Balance cash according to company policies
Identify and correct cash discrepancies
Complete daily sales reporting
Perform payroll functions
Manage cash office expenses

Personal/Proffesional Development

Thoroughly understand all relevant company programs
Attend training as required
Maintain knowledge of current industry trends

Employee Engagement

Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

Provide feedback for continuous improvement
Assist in all store functions as required
When required, responsible for management of keys and secure lockup of store
Responsible for ensuring that OH&S, and other regulatory requirements and procedures, are implemented and maintained
Other duties as required

What You Bring To The Table

Above average communication skills (both oral and written)
Full knowledge of Front Store operations and programs
Proficient use of SAP, Chainware and POS
Full knowledge of total store operations and policies

Required

High school diploma
1 year supervisory experience Preferred
Undergraduate Degree
A combination of education and experience may be considered

Customer Service

Interpersonal Skills
Job Knowledge
Decision Making/Problem Solving
Managing for Results
People Development
People Management
Team Leadership
Enthused Selling
May be required to lift up to 50lbs
Two person lift required for weights exceeding 50lbs
Ability to stand for long periods of time
Physical work including; but not limited to bending, lifting, and reaching
Exposure to varying temperatures over short periods of time
Exposure to sanitation and cleaning chemicals
Flexible hours and overtime

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

Apply About employer

More about this job

Responsibilities

Lead, coach, schedule, recruit, and manage Front Store customer service associates while ensuring excellent customer service and effective store operations. Oversee administrative and financial duties, including payroll, cash balancing, sales reporting, and expenses, while maintaining compliance with company policies and safety regulations.

Requirements

A high school diploma and one year of supervisory experience are required; an undergraduate degree is preferred, and equivalent education and experience may be considered. Candidates should have strong communication skills, knowledge of Front Store and total store operations, and proficiency with SAP, Chainware, and point-of-sale systems.

Skills

Customer Service
People Leadership
Team Leadership
Employee Coaching and Development
Recruiting
Performance Management
Scheduling
Conflict Resolution
Cash Handling
Payroll Administration
Sales Reporting
Decision-Making
Problem-Solving
Communication
SAP
Point of Sale Systems

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Store Operations
Store Operations
People Leadership
Team Leadership
Employee Coaching
Employee Development
Recruiting
Hiring
Onboarding
Scheduling
Performance Management
Payroll
Cash Balancing
Cash Office
Sales Reporting
Accounts Payable
Expense Management
SAP
Chainware
Point of Sale
WHMIS
Occupational Health and Safety
Regulatory Compliance
Employee Engagement
Customer Loyalty
Retail

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