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Added 11 mins ago
OC
Extended Day Program Supervisor
Ottawa Catholic School Board
Ottawa, ON
- Full-time
This is a permanent, full-time (10 month) position with a salary range of $42,953 $50,877 (hourly rate of $28.54- $33.80). A comprehensive employee benefits package is also provided. Please…
Added 14 mins ago
BB
Territory Manager, On-Premise - Toronto Core (United Division)
Breakthru Beverage Group
Toronto, ON · ON · Head Office Ontario CAN
- Full-time
Other duties, as assigned by the jobholder’s supervisor, may also be required
Added 14 mins ago
BB
Territory Manager, Dual - Greater Montreal Area (United) *Contract*
Breakthru Beverage Group
Montreal, QC
- Full-time
Other duties, as assigned by the jobholder’s supervisor, may also be required
Added 14 mins ago
BB
Territory Manager, Dual - Fraser Valley (Pinnacle Division)
Breakthru Beverage Group
Surrey, BC · Vancouver, BC
- Full-time
Other duties, as assigned by the jobholder’s supervisor, may also be required
Added 14 mins ago
BB
Territory Manager OP - GTA North (United)
Breakthru Beverage Group
Toronto, ON · ON · Head Office Ontario CAN
- Full-time
Other duties, as assigned by the jobholder’s supervisor, may also be required
Added 14 mins ago
BB
Territory Manager, Dual - Guelph/London (United Division)
Breakthru Beverage Group
Cambridge, ON · Kitchener, ON · ON · Head Office Ontario CAN
- Full-time
Other duties, as assigned by the jobholder’s supervisor, may also be required
Added 14 mins ago
BB
Territory Manager, On-Premise - Montréal (United Division)
Breakthru Beverage Group
Montreal, QC
- Full-time
Other duties, as assigned by the jobholder’s supervisor, may also be required
Added 14 mins ago
Support Services Worker - Regular Part Time
Hopewell Support Services
Guelph, ON
Comprehensive group benefits coverage including life, AD & D, health, medical and dental benefits coverage for full time employees and AD&D for all employees according to Hopewell Policies.
Added 14 mins ago
H
Tim Hortons Team Member, Full Time
Havergal
Halifax, NS
- Full-time
Resolve customer concerns and relays relevant information to supervisor.
Added 14 mins ago
CG
Licensed Practical Nurse
Christenson Group of Companies
Red Deer, AB
- Part-time
Position: Licensed Practical Nurse - Permanent Part-Time
Added 14 mins ago
Clean Room Technician
Bayshore
Markham, ON
Assists the Drug Preparation Premises manager and Sterile Compounding Supervisor in maintaining federal, provincial, and local laws, accrediting body standards.
Added 24 mins ago
YH
SHELTER WORKER
YWCA Hamilton
Hamilton, ON
- Contract
Hours of Work: Relief: 0-14 Hours/Week, Part-Time: 15-29 Hours/Week, Full-Time: 37.5 Hours/Week
Added 24 mins ago
CO
Airport Construction Manager
City of Santa Fe Springs
ON · Ontario, Canada
- Full-time
Long Term Disability – BCC provides a long-term disability for all full-time employees. Has a six-month waiting period from date of incident, and then receives 50% of salary up to five…
Added 24 mins ago
CN
Inventory Supervisor
Community Natural Foods
Calgary, AB
- Full-time
The Inventory Supervisor is responsible for the daily supervision of Clerks within the Inventory department. This includes the scheduling of daily activities including floor rotations and…
Added 27 mins ago
BH
Caretaker Permanent; St. John's College, Brantford - 1.0 FTE - Afternoon Shift 3:30pm to 11:30pm
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Full-time
…the Credit First Nation. The district has approximately 2,100 full and part-time staff committed to supporting Belonging, Teaching and Learning, and Wellness for all. We currently have 29…
Added 27 mins ago
WC
Expression of Interest - 1.0 FTE - RECE (Registered Early Childhood Educator) at St. Patrick CES (K)
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
Full-time positions: 7 hours/day plus ½ to 1 hour per day unpaid lunch
Added 27 mins ago
WC
Expression of Interest - 1.0 FTE - RECE (Registered Early Childhood Educator) at Holy Family(R)
Waterloo Catholic District School Board
New Hamburg, ON
- Full-time
Full-time positions: 7 hours/day plus ½ to 1 hour per day unpaid lunch
Added 27 mins ago
WC
CUPE - Itinerant Child and Youth Care Worker
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
Hours of Work: Permanent Full-time, 40 hours per week.
Added 27 mins ago
OP
Electrical & Control Tech'n/Technologist Trainee
Ontario Power Generation
Campbellford, ON
- Full-time
Reporting to the Trades Management Supervisor, this position is responsible for maintaining and overhauling all electrical, electronic, control, protection, and telecommunications…
Added 27 mins ago
SC
Semester 1 LTO - 2 Periods County Class S6 (formerly known as ASD)- Special Education Required
Simcoe County District School Board
Angus, ON
- Full-time
LTO Salary Range effective September 1, 2025 is $59,128 - $119,974 (pro-rated if less than full time)
Added 27 mins ago
SC
Semester 1 LTO - 1 Period County Class S10 (formerly known as Life Skills)- Special Education Required
Simcoe County District School Board
Angus, ON
- Full-time
LTO Salary Range effective September 1, 2025 is $59,128 - $119,974 (pro-rated if less than full time)
Added 27 mins ago
LG
Store Manager - Full Time - Bayshore
L'OCCITANE Group (B Corp)
Ottawa, ON
- Full-time
Previous supervisor experience in retail or hospitality management
Added 27 mins ago
RV
Learning Assistant - RancheView School
Rocky View Schools
Cochrane, AB
- Full-time
RVS invites applications for a continuing, full-time (30 hrs/wk) Learning Assistant position at RancheView School starting immediately.
Added 27 mins ago
RV
Learning Assistant - W.H. Croxford High School
Rocky View Schools
Airdrie, AB
- Full-time
RVS invites applications for a continuing, full-time (30 hrs/wk) Learning Assistant position at W. H Croxford High School starting immediately.
Added 27 mins ago
RV
Administrative Assistant II - Human Resources Department - Education Centre
Rocky View Schools
Airdrie, AB
- Full-time
RVS is seeking an outstanding professional for a continuing full-time (35 hours/week) Administrative Assistant II position starting immediately. The position will be located at the…

Sobeys

Front Store - Supervisor Front Store

Saint John, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

The Supervisor of Customer Service will ensure that customers will receive a superior customer service experience by coaching and developing a friendly, well-trained staff. The Supervisor will provide management and leadership to all CSA’s within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. The Supervisor willalso provide leadership on all Human Resource clerical functions within the store and is responsible for administrative duties including payroll, file maintenance, A/P, and expenses. Actively contributes to an environment of employee and customer engagement.

Here’s Where You’ll Have An Impact

People Leadership

Provide customer service excellence to meet customer and employee needs
Create a coaching and development culture for all employees which embraces a passion for health and wellness
Supervise and provide support to all CSA’s
Manage CSA’s by scheduling, recruiting and performance management
Manage the hiring process for Front Store CSA’s
Conduct and coordinate new hire orientation/on-boarding process
Manage store operations as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Provide superior customer service to meet customers needs
Resolve customer issues

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered
Ensure that WHMIS,OH&S and other regulatory requirements and procedures are implemented and maintained

Financial

Perform administrative duties as required
Balance cash according to company policies
Identify and correct cash discrepancies
Complete daily sales reporting
Perform payroll functions
Manage cash office expenses

Personal/Proffesional Development

Thoroughly understand all relevant company programs
Attend training as required
Maintain knowledge of current industry trends

Employee Engagement

Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

Provide feedback for continuous improvement
Assist in all store functions as required
When required, responsible for management of keys and secure lockup of store
Responsible for ensuring that OH&S, and other regulatory requirements and procedures, are implemented and maintained
Other duties as required

What You Bring To The Table

Above average communication skills (both oral and written)
Full knowledge of Front Store operations and programs
Proficient use of SAP, Chainware and POS
Full knowledge of total store operations and policies

Required

High school diploma
1 year supervisory experience Preferred
Undergraduate Degree
A combination of education and experience may be considered

Customer Service

Interpersonal Skills
Job Knowledge
Decision Making/Problem Solving
Managing for Results
People Development
People Management
Team Leadership
Enthused Selling
May be required to lift up to 50lbs
Two person lift required for weights exceeding 50lbs
Ability to stand for long periods of time
Physical work including; but not limited to bending, lifting, and reaching
Exposure to varying temperatures over short periods of time
Exposure to sanitation and cleaning chemicals
Flexible hours and overtime

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

Apply About employer

More about this job

Responsibilities

Lead, coach, schedule, recruit, and manage Front Store customer service associates while ensuring excellent customer service and effective store operations. Oversee administrative and financial duties, including payroll, cash balancing, sales reporting, and expenses, while maintaining compliance with company policies and safety regulations.

Requirements

A high school diploma and one year of supervisory experience are required; an undergraduate degree is preferred, and equivalent education and experience may be considered. Candidates should have strong communication skills, knowledge of Front Store and total store operations, and proficiency with SAP, Chainware, and point-of-sale systems.

Skills

Customer Service
People Leadership
Team Leadership
Employee Coaching and Development
Recruiting
Performance Management
Scheduling
Conflict Resolution
Cash Handling
Payroll Administration
Sales Reporting
Decision-Making
Problem-Solving
Communication
SAP
Point of Sale Systems

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Store Operations
Store Operations
People Leadership
Team Leadership
Employee Coaching
Employee Development
Recruiting
Hiring
Onboarding
Scheduling
Performance Management
Payroll
Cash Balancing
Cash Office
Sales Reporting
Accounts Payable
Expense Management
SAP
Chainware
Point of Sale
WHMIS
Occupational Health and Safety
Regulatory Compliance
Employee Engagement
Customer Loyalty
Retail

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