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Sobeys

Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s Where You’ll Have An Impact

People Leadership

Create a coaching and development culture for all store employees that embraces a passion for food
Demonstrate outstanding leadership while serving as a role model
Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered to by employees
Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
Maintain a thorough understanding of all relevant company programs and attend training as required

Financial

Balance cash office according to company policies and procedures
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

Personal/ Professional Development

Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities.

Other Duties

Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
Other duties as required

What You Bring To The Table

Minimum 18 months of retail store experience, front-end department experience preferred
High School Diploma
Full knowledge of total store and department operations
Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
Proficiency in Microsoft Office Suite
Above average communication skills (oral and written)
Ability to work independently in a fast-paced environment

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

Apply About employer

More about this job

Responsibilities

Lead and develop front-end department employees while delivering strong customer service and managing product presentation, inventory, and day-to-day store operations. Oversee budgets, labour costs, cash office procedures, safety and regulatory compliance, and initiatives that support sales, employee engagement, and community involvement.

Requirements

Requires at least 18 months of retail store experience, with front-end department experience preferred, and a high school diploma. Candidates should understand store and department operations, be able to analyze financial reports and manage budgets, be proficient in Microsoft Office Suite, and communicate effectively while working independently in a fast-paced environment.

Skills

People Leadership
Coaching And Staff Development
Retail Store Operations
Customer Service
Product Knowledge
Merchandising
Inventory Control
Budget Management
Financial Reporting And Analysis
Sales Forecasting
Labour Cost Control
Cash Office Balancing
Microsoft Office Suite
Occupational Health And Safety
Food Safety
Communication

Benefits

Health And Dental Benefits
Retirement And Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee And Family Assistance Program
Learning And Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Operations
Front-End Management
People Leadership
Coaching
Employee Development
Customer Loyalty
Customer Service
Product Knowledge
Product Presentation
Merchandising
Inventory Control
Budget Management
Financial Reports
Sales Forecasting
Variance Analysis
Labour Cost Control
Cash Office
Microsoft Office Suite
Occupational Health And Safety
Food Safety
Regulatory Compliance
Performance Management
Succession Planning
Employee Engagement
Community Events
Continuous Improvement

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