In Store Bakery - Manager Bakery
- Toronto, ON, Canada
- North York, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
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The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Department Manager will coach and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.
Here’s Where You’ll Have An Impact
People Leadership
The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Department Manager will coach and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.
Here’s Where You’ll Have An Impact
People Leadership
- Create a coaching and development culture for all employees, which embraces a passion for food
- Demonstrate outstanding leadership, while serving as a role model
- Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
- Communicate operational requirements/changes to department employees
- Manage store operations as required
- Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
- Provide superior customer service to meet customer needs
- Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
- Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
- Execute winning as required
- Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required.
- Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
- Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
- Manage the department budget
- Thorough understanding of all relevant company programs; attend training as required
- Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies
- Act as the employer of choice by actively supporting an environment of employee engagement
- Initiate, support, participate and lead community and charitable events and activities
- Coordinate maintenance of department equipment and repairs
- Provide feedback for continuous improvement
- Maintain a clean and safe working environment as per Company requirements
- Other duties as required
- Above average communication skills (both oral and written)
- Full knowledge of department operations and skills
- Proficient use of Microsoft Office Suite Full knowledge of total store operations and skills
- High School Diploma
- Minimum 18 months of retail store experience, particularly in the specific department
- Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
More about this job
Responsibilities
Lead the bakery department’s staff and daily operations, ensuring excellent customer service, food safety, regulatory compliance, and effective product presentation. Manage budgets, sales and margins, labour costs, inventory, staff development, and department equipment while supporting employee engagement and continuous improvement.
Requirements
Requires a high school diploma, at least 18 months of retail store experience - particularly in the relevant department - and experience reading and analyzing financial reports and managing budgets. Candidates should have strong oral and written communication, knowledge of department and total-store operations, and proficiency with Microsoft Office Suite.
Skills
- People Leadership
- Coaching And Staff Development
- Customer Service
- Bakery Operations
- Food Safety
- Inventory Control
- Product Merchandising
- Budget Management
- Labour Cost Control
- Financial Reporting And Analysis
- Sales Forecasting
- Performance Management
- Communication
- Microsoft Office Suite
- Health And Safety Compliance
- Employee Engagement
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Food & Beverage
- Customer Service & Support
- Security & Safety
Keywords
- Bakery Operations
- Retail
- Food Safety
- Standard Operating Procedures
- Health And Safety
- Regulatory Compliance
- Customer Service
- Product Knowledge
- Inventory Control
- Ordering And Receiving
- Product Rotation
- Merchandising
- Budget Management
- Labour Cost Control
- Sales Forecasting
- Variance Analysis
- Financial Reports
- Microsoft Office Suite
- Staff Training And Development
- Performance Management
- Succession Planning
- Employee Engagement
- Customer Loyalty
- Equipment Maintenance
- Continuous Improvement