Management - Replenishment & Support Services Area Leader

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.

Ready to start fresh?

The Replenishment and Support Services Area Leader is responsible for consistently delivering an exceptional customer experience. This role supports the Store Leader in overseeing store management activities to maximize results. In partnership with the Store Leader, the Area Leader establishes objectives, clearly communicates expectations to the management team, drives team engagement, and helps ensure consistency in people management practices.

Here’s How You’ll Make An Impact

• Lead and manage all Replenishment functions to achieve sales, profit, and labor objectives.
• Provide strategic direction and vision for the store team.
• Take ownership of sales forecasts and weekly plans for the team and ensure they are kept up to date.
• Partner with the Store Leader to support and implement the best strategy, including onboarding, training, teammate engagement, record management, HR program initiatives, and the ongoing development of the Service departments.
• Review and ensure the completion of transfers between departments and monitor weekly expenses to support department profitability.
• Implement loss prevention strategies to help reduce theft and shrink.
• Facilitate the sharing of product and service knowledge with teammates to help them better respond to customer questions.
• Share knowledge of the products and services offered across other departments, answer customer questions, and help customers make informed choices.
• Maintain current and in-depth knowledge of products and services, along with a general understanding of products and services offered throughout the store, to effectively support customer needs.
• Take responsibility for training and onboarding team members, ensuring they feel supported and empowered to perform their roles to expected standards, including coaching and motivating teammates through change.
• Support the management team in training their teammates.
• Identify development opportunities for Replenishment and Support Services teammates, both within and across teams.
  
  

What You Bring To The Role

• Strong interpersonal communication and customer service skills.
• Demonstrated leadership in people management, delegation, and conflict resolution.
• Strong coaching and mentoring skills.
• Strong organizational and time-management skills.
• Sound judgment and decision-making abilities.
• Ability to analyze financial and statistical information to make informed decisions.
  
  

Our affiliate and franchise stores offer teammates competitive total compensation packages that will vary by role, location and store ownership. To learn more about this opportunity - including expected range of compensation in accordance with Pay Transparency Legislation where required - please click the “I’m interested” or "Apply" button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided.

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.