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Managing supervisor - retail

  • Rivière-du-Loup, QC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Working hours
40 hours per week
Posting language
English
Posted

Original job description

  • Durée de l'emploi: Permanent
  • Langue de travail: Français
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Determine merchandise and services to be sold
  • Develop and implement marketing strategies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Conduct performance reviews

Personal suitability

  • Collaborative
  • Efficiency
  • Energetic
  • Positive attitude
  • Proactive
  • Time management
  • Client focus
  • Excellent oral communication
  • Judgement
  • Organized
  • Team player
  • Maturity
  • Ability to multitask

Screening questions

  • Do you have experience working in this field?

Employment terms options

  • Early morning

Government programs

  • Recognized employer

Employment terms options

  • Evening

Experience

  • 1 year to less than 2 years

Employment terms options

  • Morning
  • Day
  • Weekend

Financial benefits

  • Group insurance benefits
  • Registered Education Savings Plan (RESP)

Other Benefits

  • Other benefits

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Direct, evaluate, plan, and organize daily retail operations, including selecting merchandise and services and implementing marketing strategies. Determine staffing needs, recruit and supervise staff, assign duties, conduct performance reviews, and resolve customer, complaint, and supply issues.

Requirements

A secondary school graduation certificate is required, along with 1 to less than 2 years of experience in the field. The role calls for strong communication, customer focus, teamwork, organization, judgment, time management, and the ability to multitask.

Skills

  • Daily Operations Management
  • Staff Supervision
  • Staff Scheduling and Duty Assignment
  • Merchandise and Service Selection
  • Marketing Strategy
  • Staffing Planning
  • Customer Service
  • Complaint Resolution
  • Recruitment and Hiring
  • Performance Reviews
  • Oral Communication
  • Time Management
  • Judgment
  • Organization
  • Multitasking
  • Teamwork

Benefits

  • Group Insurance
  • Registered Education Savings Plan (RESP)

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Marketing
  • Human Resources

Keywords

  • Retail Operations
  • Daily Operations
  • Staff Management
  • Staff Scheduling
  • Merchandise Selection
  • Service Selection
  • Marketing Strategies
  • Staffing Requirements
  • Customer Requests
  • Complaint Resolution
  • Supply Shortages
  • Recruitment
  • Hiring
  • Staff Supervision
  • Performance Reviews
  • Customer Focus
  • Teamwork
  • Time Management
  • Oral Communication
  • Multitasking

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