Risk Management Claims Adjuster

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Risk Management Claims Adjuster. This role can be based out of any of our offices located in Stellarton, NS; Dartmouth. NS; Mississauga, ON.

As an Adjuster, Risk Management Claims, you will be responsible for the investigation, evaluation, negotiation and resolution of primarily casualty claims across Canada. This role offers a unique opportunity to manage claims from initial notification through resolution while partnering with Operations, Legal, Risk Management, Insurers, and other key stakeholders to protect the organization's interests and support effective risk management practices.

You will be entrusted with managing complex claims, assessing liability exposure, developing resolution strategies, and contributing to loss prevention initiatives that create meaningful impact across the business.

Here's Where You Will Be Focusing

Claims Investigation & Resolution

• Manage a portfolio of primarily casualty (general liability) and other commercial claims.
• Conduct detailed investigations, gather and assess evidence, and evaluate liability and exposure.
• Determine appropriate claim strategies and negotiate settlements within delegated authority.
• Identify opportunities for early resolution to minimize costs and avoid unnecessary litigation.
• Maintain accurate claim documentation, reserves and financial information throughout the claim lifecycle.
  
  

Litigation & Legal Management

• Work closely with legal counsel to establish and execute effective defence strategies.
• Monitor litigated matters to ensure costs, timelines and outcomes align with organizational objectives.
• Assess settlement opportunities while balancing legal risk, financial exposure and business considerations.
• Provide timely updates and recommendations on significant claims and litigation matters.
  
  

Risk Management & Loss Prevention

• Identify trends and recurring causes of loss through claims analysis.
• Partner with Operations and field teams to strengthen investigative practices and loss prevention efforts.
• Provide guidance and education on incident reporting, documentation and risk management practices.
• Support initiatives aimed at reducing claim frequency and severity across the business.
  
  

Collaboration & Reporting

• Build strong relationships with internal stakeholders, insurers, legal counsel and service providers.
• Prepare and communicate claims reports, trend analysis and status updates for leadership teams.
• Participate in a collaborative, high-performing claims team focused on achieving optimal outcomes.
• Contribute ideas and recommendations that support continuous improvement and program performance.
  
  

What You Have To Offer

• Completed or working towards CIP designation plus 5 years relevant work experience
• Strong negotiation skills, confident nature, diplomatic, team player, kind mentor
• Successful autonomous worker but also gracious team member
• Innovative thinker who is keen to communicate new ideas & learn new skills
• Professional oral and written communication skills
• Courteous and friendly customer service skills
• Strong organizational skills
• Desire to work on a collaborative, diverse & engaged team
• Proficiency in both spoken and written French is an asset.
  
  

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.